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Portfolio and slider problem - by raymondlee1226

This topic has 20 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Stan Russell

raymondlee1226

Participant

July 29, 2015 at 09:38

Hi,

I found some bugs when developing the website. Please check the private content.

Please, contact administrator
for this information.

#77612 Copied

19 Answers

Eva Kemp

Support staff

July 29, 2015 at 13:24

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#77666 Copied

raymondlee1226

Participant

July 30, 2015 at 03:05

Hi,

Unfortunately I don’t have the FTP login also. Only our IT support is able to download and upload files to our FTP.
But I can provide WP-admin.

Please, contact administrator
for this information.

#77783 Copied

Jack Richardson

Support staff

July 30, 2015 at 08:31

Hello,

1. Sorry, but I don’t see any thumbnails in your slider:
http://storage1.static.itmages.com/i/15/0730/h_1438241226_8438254_4f7b123496.png
Please provide us with a direct link where you have issues.

2. I reloaded Portfolio page several times and didn’t get such problem. Please check it in another browser.

3. Where can we see the issue with master slider? Please give us a direct page link.

Best regards,
Jack Richardson.

#77821 Copied

raymondlee1226

Participant

July 31, 2015 at 08:49

Hi Jack,

Problem links are below:

Please, contact administrator
for this information.

#77942 Copied
Eva Kemp

Support staff

July 31, 2015 at 10:33
Hello,

1. I’ve added this code in child style.css:
```
.rev_slider_wrapper .tp-bullets .bullet {
    height: 100px !important;
}
```
Please check slider thumbnails now.

2. I’ve added this code in child style.css:
```
.ms-slide .ms-slide-bgcont img {
    width: 100% !important;
    height: 100% !important;
}
```
3. To add content to header you need edit the file wp-content/themes/royal/headers/header-structure-3.php.

4. Please refer to these articles:
http://blog.webguysaz.com/2013/10/31/add-woocommerce-view-all-pagination-option-to-product-listings/
http://raison.co/woocommerce-pagination-view-all/

Regards,
Eva Kemp.
#77967 Copied
raymondlee1226

Participant

August 3, 2015 at 02:42

Hi Eva,

The header and view all button problem were done.
Thanks a lot.

The Revolution slider and master slider still have problem.

Please, contact administrator
for this information.

#78154 Copied
Eva Kemp

Support staff

August 3, 2015 at 09:29
Hello,

1. I’ve added this code in child style.css:
```
.rev_slider_wrapper .tp-bullets .bullet, .rev_slider_wrapper .tp-bullets .bullet.selected {
    height: 100px !important;
    background-position: center center !important;
    background-size: cover !important;
    background-repeat: no-repeat;
}
```
Please check thumbnails now.

2. I’ve added this code in slider settings in Master Slider > edit a slider > Slider Settings > Appearance > Slider custom styles:
```
.ms-thumb-frame img {
    width: 100%;
    height: 100% !important;
    margin-left: 0 !important;
    margin-top: 0 !important;
}
.ms-slide .ms-slide-bgcont img {
   margin-left: 0px !important;
}
```
Regards,
Eva Kemp.
#78196 Copied
raymondlee1226

Participant

August 6, 2015 at 06:38

Hi Eva,

Thanks.
The revolution slider works fine now. But there appears another bug on homepage slider.
Please refer to private content:

Please, contact administrator
for this information.

#78794 Copied
Eva Kemp

Support staff

August 6, 2015 at 09:17
Hello,

1. Please use this code in child style.css file:
```
.tp-bullets {
    z-index: 0 !important;
}
```
2. I’ve edited the css code for both sliders in Master Slider settings. Please check now.

3. Try to use this code in child style.css:
```
@media only screen and (min-width: 768px) and (max-width: 979px) {.footer-product a, .show-quickly {
    font-size: 9px !important;
}}
```
4. As I see the link redirects to the correct page:
http://storage3.static.itmages.com/i/15/0806/h_1438849036_2044470_c1bc283975.png

Please clear browser cache and check again.

Regards,
Eva Kemp.
#78836 Copied
raymondlee1226

Participant

August 6, 2015 at 10:42

Hi Eva,

Wishlist and homepage slider problems solved. Thanks.
Revolution slider and master slider still have small bugs.

Please, contact administrator
for this information.

#78849 Copied
Eva Kemp

Support staff

August 6, 2015 at 11:53
Hello,

I’ve added this code in your style.css in the child theme:
```
.tp-bullets.tp-thumbs {
    z-index: 1000 !important;
}
```
```
@media (max-width: 979px) {
.ms-thumb-list.ms-dir-h {
   left: 0 !important;
}}
```
Please check sliders now.

Regards,
Eva Kemp.
#78856 Copied
raymondlee1226

Participant

August 11, 2015 at 02:12

Hi Eva,

Revolution slider problem solved.
Thanks.

Now the master slider on tab 2 is still aligning on the right side. Any ideas?

Regards,

Raymond

#79302 Copied

raymondlee1226

Participant

August 11, 2015 at 03:45

Hi Eva,

The revolution slider still has problem.
Please refer to private content.

Please, contact administrator
for this information.

#79310 Copied

Jack Richardson

Support staff

August 11, 2015 at 07:19

Hello,

Sorry, but I don’t see any issues with your slider:
http://storage2.static.itmages.com/i/15/0811/h_1439273930_6510103_b69c080313.png
Try to check it in another browser.

Best regards,
Jack Richardson.

#79317 Copied

raymondlee1226

Participant

August 11, 2015 at 10:05

Hi Jack,

You have to clear your browser cache first, and then open the page.
The problem only appears at 1st time loading the slider.
Please refer to below screenshot.
https://www.dropbox.com/s/zbqf2pffhsz29qk/screen.png?dl=0

#79350 Copied

Eva Kemp

Support staff

August 11, 2015 at 12:04

Hello,

I cleared browser cache and also checked in other browser but didn’t get any problems with the slider. Please check your site via proxy service http://anonymouse.org/anonwww.html . Do you see issues there too?

Regards,
Eva Kemp.

#79374 Copied

raymondlee1226

Participant

August 12, 2015 at 04:01

Hi,

I still can see that problem on different browsers and platforms.
Maybe I will try to replace this dummy slider to final one. If the problem remains, I will get back to you. Thanks a lot.

#79478 Copied

Eva Kemp

Support staff

August 12, 2015 at 08:56

Hello,

You’re welcome.

Regards,
Eva Kemp.

#79516 Copied

Stan Russell

Participant

August 12, 2015 at 09:03

Hello raymondlee1226,

we will wait for your reply.

Regards,
Stan Russell.

#79520 Copied
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