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Broken site after install - by Josiesque

This topic has 6 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: jdesigns
    Josiesque
    Participant
    July 23, 2015 at 21:01

    Once I activate the uploaded theme, everything becomes blank.

    #76794 Copied
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 24, 2015 at 10:33

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #76851 Copied
    Avatar: jdesigns
    Josiesque
    Participant
    July 30, 2015 at 20:59

    Ok we had to move forward with another theme on that site, so we’re using it on this site now.

    Please, contact administrator
    for this information.
    #77925 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    July 31, 2015 at 09:26

    Hello,

    I’ve disabled Really Simple CAPTCHA plugin as it was causing the issue.
    Please clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    #77948 Copied
    Avatar: jdesigns
    Josiesque
    Participant
    July 31, 2015 at 12:19

    So is this theme not compatible with Really Simple CAPTCHA?

    #78005 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    July 31, 2015 at 14:23

    Hello,

    “Really Simple CAPTCHA” plugin is implemented in the theme for registration and contact forms. That’s why you can’t use the same plugin files that are already present in the theme.

    Regards,
    Eva Kemp.

    #78013 Copied
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