Shape of Icons shown different each browser

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: chyj82
    chyj82
    Participant
    July 28, 2015 at 07:15

    Some icons shape shown different shape each browser as like follow:

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 28, 2015 at 07:24

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: chyj82
    chyj82
    Participant
    July 28, 2015 at 15:05

    Inform

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 28, 2015 at 18:59

    Hello,

    I’ve checked your site in Chrome and Firefox and haven’t seen any issues with icons:
    http://storage1.static.itmages.com/i/15/0728/h_1438106403_6412722_61dd9b269c.png
    Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: chyj82
    chyj82
    Participant
    July 30, 2015 at 08:33

    Didn’t solve the issue yet.
    Please use another PC. I’m have a same problem currently.
    Even though don’t appear icon when use Browser IE.
    Look forward to your response.

    Thanks
    Jeong

    Avatar: Eva
    Eva Kemp
    Support staff
    July 30, 2015 at 10:35

    Hello,

    We can’t access your site files via FTP getting this error:
    Response: 550 PWD: No such file or directory
    Error: Failed to retrieve directory listing

    Please give us permissions to view all files.

    Regards,
    Eva Kemp.

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