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Viewing 30 posts - 12,691 through 12,720 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:46

    Hello,

    Did you make any changes in original theme files? May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:35

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:33

    Hello,

    To update a plugin you need connect to a server via FTP and go to site directory, open the folder wp-content/plugins and overwrite the existing plugin folder (for example “js_composer”) with a new folder that you downloaded (extract the archive before).
    Concerning https protocol, as I see you have “mixed content” errors. To fix them please refer to these articles:
    https://www.clickssl.com/blog/how-to-fix-mixed-content-warning-other-ssl-settings-in-wordpress
    https://wordpress.org/plugins/ssl-insecure-content-fixer/
    http://presscustomizr.com/support-forums/topic/mixed-content-warnings-when-using-ssl/
    http://wordpress.stackexchange.com/questions/185257/images-causing-mixed-content-with-ssl

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:26

    Hello,

    Did you make any changes in original theme files?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:24

    Hello,

    To remove the gap add this code in custom.css:

    .content-page, .page-content {
        margin-top: 0px;
    }
    .vc_custom_1404983761062 {
        margin-top: 0px !important;
    }

    You can upload custom logo for each page in Pages > edit a page > Logo image for this page ( http://storage4.static.itmages.com/i/15/0803/h_1438586645_1287462_ac337b914e.png ).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:18

    Hello,

    Have you tried to create search template as I suggested in the previous post? Please try it and follow the documentation https://codex.wordpress.org/Creating_a_Search_Page .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 3, 2015 at 08:16

    Hello,

    Please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 2, 2015 at 16:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 2, 2015 at 16:50

    Hello,

    We’re glad you managed to find the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 2, 2015 at 16:47

    Hello,

    You shouldn’t worry about this notice. We edited Woocommerce templates in wp-content/themes/woopress/woocommerce and old version can be written in those files. The notice doesn’t affect your site at all. If you want to hide it you can edit the files that are mentioned in Woocommerce > System Status and change “Version” field to the current Woocommerce plugin version that you’re using.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:43

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:41

    Hello,

    Glad to hear it.
    Have a nice weekend.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:40

    Hello,

    We’re glad you managed to resolve the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:36

    Hello,

    Slider can’t be imported because ZipArchive extension is not enabled. Please ask your hosting provider to activate it and we’ll import the slider manually.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:32

    Hello,

    To upload background image for breadcrumbs go to Theme Options > Color Scheme > Breadcrumbs background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:29

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:28

    Hello,

    You need also add Woocommerce Product Categories widget to Product Page Sidebar in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 18:34

    Hello,

    We’re glad you managed to find the solution.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 18:21

    Hello,

    You set the same anchors for all rows. They should be the ones that you added in Appearance > Menus. For example, I changed the anchor in a row for menu “Water Quality”:http://storage1.static.itmages.com/i/15/0731/h_1438363295_3818906_d63a708648.png
    You should name all other row anchors with the appropriate menu anchor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 18:12

    Hello,

    Please use this code for hover color:

    .menu > li a:hover {
      color: #dee7ed !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 18:11

    Hello,

    The issue has been fixed.
    Please clear browser cache and check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 17:59

    Hello,

    Please take our apologies but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 15:45

    Hello,

    The problem is caused by one of your plugins. Please disable all 3rd-party plugins and keep only the ones that are required for our theme. After that clear browser cache and check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 15:41

    Hello,

    1. Have you resolved the issue?

    2. Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .banner .banner-content p {
        margin: 0px !important;
    }

    3. Use this code in Custom CSS:

    header {
        background-color: grey;
    }
    .menu > li a {
      color: white !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 15:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 15:20

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 15:03

    Hello,

    You can install Woopress theme as any other theme and activate it in Appearance > Themes. There should not be any problems.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 14:27

    Hello,

    The credentials you provided are incorrect. Please check if logo is present in the page editor, go to Pages > edit the page > check “Page Layout” box on the right, the field “Custom logo for this page”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 14:23

    Hello,

    “Really Simple CAPTCHA” plugin is implemented in the theme for registration and contact forms. That’s why you can’t use the same plugin files that are already present in the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:40

    Hello,

    Try to deactivate “cache object” option in the plugin settings. After that clear browser cache and check shopping cart then.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 12,691 through 12,720 (of 31,382 total)
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