Did you create back up of the site files before updating the theme?
If so restore it (remove new “royal” folder in wp-content/themes directory and upload your old folder) or ask your hosting provider to restore the site from back up.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 16:12
Hello,
I’ve enabled Responsive design in Theme Options > Responsive. Please clear browser cache and check your site now.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 16:08
Hello,
Have you checked the screenshot http://storage9.static.itmages.com/i/15/0819/h_1439990044_3557461_1544f324d3.png ? We don’t have the directory you mentioned. As you can see we’re in the root “/” directory and there is only “.ftpquota” file, because you set “8Theme” directory for us when creating FTP account. Usually it’s created automatically according to the username that you set.
Could you please provide us with cpanel access or ask your hosting provider to create other FTP account with possibility to enter “public_html” directory?
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 16:02
Hello @Global,
Unfortunately follow social icons won’t be implemented for now.
If you edit the code for social icon in shortcodes.php file it will affect share icons for products too.
To edit which social media icons appear on the site you can comment the code for appropriate icon in shortcodes.php file to hide it.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 15:58
Hello,
We can’t access wp-admin panel getting this notice:
You must log in to access the admin area.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 14:57
Hello @Shanley7933,
You didn’t reply my question:
Have you made any changes in the theme files?
Have you overwritten “woocommerce” folder in the theme directory?
Those were just notices, not errors, and all of them were related to WordPress file wp-includes/functions.php. I’ve disabled debug mode in wp-config.php file to hide them. Please check wp-admin panel now.
The page has been imported. You can find it in Pages section with the name “Flat retailer”. To make it your front page go to Settings > Reading > Front page. Unfortunately slider can’t be imported because of the error “Fatal error: Call to a member function getStream() on a non-object in /home/fcda/public_html/wp2015/wp-content/plugins/revslider/includes/slider.class.php on line 924”. The same issue persists with default WordPress theme too.
You need ask plugin authors concerning this problem.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 14:02
Hello,
You need upload breadcrumbs background image in Theme Options > Color Scheme > Breadcrumbs background and select “With background” for “Breadcrumbs Style” in Theme Options > Header.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 13:59
Hello @Shanley7933,
Have you made any changes in the theme files?
Please provide us with FTP and wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 13:58
Hello @Traithep,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 13:55
Hello,
Please clear browser cache and check the page now.
I’ve enabled popup link in Theme Options > Promo Popup.
Please clear browser cache and check Newsletter link.
Add this code in custom.css for “Quick View” link to show:
You need add content for the tab “Full Ingredient List” in Theme Options > Single Product Page > Return (as I see you’ve added tab title “Full Ingredient List” in there).
As I see you’ve added custom tab code in woo.php file, but it must be added in functions.php file in wp-content/themes/woopress directory as shown in Woocommerce documentation: http://storage5.static.itmages.com/i/15/0819/h_1439976335_9789899_2de10978ca.png .
Please correct it.
And write tab content in the section echo '<p>Key Ingredients go Here</p>'; instead of “Key Ingredients go Here”.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 10:06
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 19, 2015 at 10:04
Hello @RBInspyred,
Seems that is default file on your server for non existing pages.
