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Page not displaying properly with visual composer anymore

This topic has 6 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

Kris

Participant

September 10, 2015 at 19:05

Hello ,

Everything is up to date but somehow the page is not displaying properly anymore with visual composer. responsive CSS was recently added to my page and now the parallax on the home page is not displaying correctly. It is not correctly expanding the height of the parallax. Visual composer does not want to add images in the single image feature either. I do not know how to replicate this. I added bottom padding to the parallax image and this helped the issue but I don’t understand why this happened. I shouldn’t have to add that kind of padding. Something is wrong. I have attached a link to the screen shot of what the image originally looks like without the padding in it’s original state. http://s7.postimg.org/499o6npqj/homepage_parallax.jpg

Thank you,

-Kris

#86048 Copied

5 Answers

Eva Kemp

Support staff

September 11, 2015 at 09:42

Hello,

I’ve reuploaded vc.php file.
Please try to set Single Image element now.

Regards,
Eva Kemp.

#86139 Copied

Kris

Participant

September 11, 2015 at 17:57

Eva,

I am still having issues even after clearing the cache. Even more than before. Now the parallax does not show up full width. http://s24.postimg.org/96f0kcvw5/VC_malfunction.png However, I am able to add images and single image elements. I am going to restore the site so that it does not show up this way. I hope we can replicate this issue.

-Kris

#86344 Copied

Jack Richardson

Support staff

September 14, 2015 at 07:57

Hello,

There is compatibility issues with the latest version of Visual Composer plugin. We recommend you to revert back to old plugin version until we fix it in the next theme update.

Sorry for inconveniences.

Best regards,
Jack Richardson.

#86508 Copied

Kris

Participant

September 14, 2015 at 18:23

Okay. Not a problem. Thank you so much!

-Kris

#86760 Copied

Eva Kemp

Support staff

September 14, 2015 at 20:09

Hello,

You’re welcome.

Regards,
Eva Kemp.

#86796 Copied
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