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Demo data not working - by freerunner - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

freerunner

Participant

September 10, 2015 at 22:27

I have recently tried to re-install your theme and I am unable to install the demo data. I have followed your instructions and it still is not working. I have uninstalled WordPress and tried starting over, but it still does not work. I just installed a fresh copy of WordPress, Royal Theme, and Woocommerce….I need you to use my WordPress and FTP login credentials below and get the demo data to function. Please advise……

Please, contact administrator
for this information.

#86070 Copied Theme version: 2.1 WooCommerce version: 2.4.6

13 Answers

Robert Hall

Support staff

September 11, 2015 at 07:35

Hello,

Please try to import demo data now.

Regards,
Robert Hall.

#86091 Copied

freerunner

Participant

September 11, 2015 at 08:08

Still not working. I am trying to get the Flat Retailer to work. Please take a look at my home page, nothing worked. Please advise…..

#86109 Copied

Robert Hall

Support staff

September 11, 2015 at 08:22

Hello,

I’ve installed Base demo content then selected Flat Retailer slider for Home Page. Please check your site now.

Regards,
Robert Hall.

#86112 Copied

freerunner

Participant

September 11, 2015 at 09:03

Why does the demo content for the home page not look like the demo Flat Retailer on your website? The only think that looks similar is the slider. The header is different, the content underneath the slider is completely different, different text, different structure and so on. I need it to look just like the original demo that you have set up. Please advise…..

#86125 Copied

Robert Hall

Support staff

September 11, 2015 at 09:21

Hello,

I’ve just imported Flat Retailer demo template also. Please check.

Regards,
Robert Hall.

#86132 Copied

freerunner

Participant

September 11, 2015 at 10:02

Robert,

Thanks for getting that set up. However, I am still seeing a few issues with the way the layout is. The header is over the slider content instead of being above it; in other words the demo shows the logo and menu being above the slider text, but on my home page the logo is right on top of the letters. Also, how do I get the social media icons to be in the place of the language choices in the top left part of the screen (I have no need for the language choices)? Please advise…

#86147 Copied

Eva Kemp

Support staff

September 11, 2015 at 10:54

Hello,

I’ve changed slider height in Revolution Slider settings. Please check it now.
To have social share icons in top bar add this shoercode [share] into Text widget and drag it into “Left Side top bar area” in Appearance > Widgets.

Regards,
Eva Kemp.

#86163 Copied

freerunner

Participant

September 11, 2015 at 11:03

I just added the [share] to that widget and it looks great. A few more things. How do I get the header (logo and menu bar) to go higher up on the page? I feel that it is a little too low. Also, the icons and text do not match up on the slider (i.e. the little blue arrows and lines), and the text seems to be too far to the left and too high. Please advise….

#86169 Copied
Eva Kemp

Support staff

September 11, 2015 at 11:34
Hello,

I’ve added this code in Global Custom CSS section in Theme Options > Custom CSS:
```
.navbar {
    padding-top: 0px !important;
    padding-bottom: 50px !important;
}
```
Please check home page now.

Regards,
Eva Kemp.
#86179 Copied
freerunner

Participant

September 11, 2015 at 11:38

Eva,

Yes, perfect!. Thank you. Is there a way we can get the slider accents to match the lettering like in the demo (i.e. little blue arrows, and white lines)? Please advise….

#86180 Copied

freerunner

Participant

September 11, 2015 at 11:52

Every page I go to, it shows the FAQ page as being highlighted. Can this be fixed. Please advise…

#86193 Copied

freerunner

Participant

September 11, 2015 at 11:58

The vertical scrolling image on the Home page, just above where it says “Benefits of working with us”, is not showing up every time on the Google Chrome internet browser. Please advise….

#86199 Copied

Eva Kemp

Support staff

September 11, 2015 at 14:15

Hello,

The issue with arrows on slides has been fixed.
Please check.
Sorry but I don’t see that FAQ page is highlighted on other pages:
http://storage2.static.itmages.com/i/15/0911/h_1441977240_8714736_9b20b6de57.png

Please clarify how we can replicate the problem.

The issue with parallax image has been fixed. Clear browser cache and check.

Regards,
Eva Kemp.

#86259 Copied
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