Forum Replies Created

Viewing 30 posts - 9,871 through 9,900 (of 31,382 total)
1 2 3 … 329 330 331 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 17:08

    Hello,

    1. I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .page-heading-slider {
  display: flex;
}

    2. It has been fixed.

    3. I’ve edited the code in CSS block of VC editor in About page.
    Please check banners now.

    Regards,
    Eva Kemp.

    #94464 Copied In reply to: How customize a banner align?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 17:01

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #94462 Copied In reply to: Several bugs in woopress
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 17:00

    Hello @greig,

    I’ve checked your site and don’t see any errors. Please show a screenshot and provide us with full FTP credentials (FTP host, FTP username, FTP password).

    Thank you.
    Regards,
    Eva Kemp.

    #94461 Copied In reply to: VISUAL COMPOSER 4.7.4
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 16:56

    Hello,

    Unfortunately there is no such feature in the theme. Please take our apologies.

    Regards,
    Eva Kemp.

    #94460 Copied In reply to: search widget
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 16:54

    Hello,

    I was able to open row settings on your site:
    http://storage7.static.itmages.com/i/15/1016/h_1445010758_9145764_eb3063d834.png

    Please try to use other browser.

    Also show a screenshot what you see when trying to open row settings in VC editor.

    Thank you.
    Regards,
    Eva Kemp.

    #94459 Copied In reply to: Cant get anchor links to work
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 16:26

    Hello,

    I’ve added the code in CSS block of Visual Composer editor on the page:
    http://storage3.static.itmages.com/i/15/1016/h_1445009133_4978306_7a8df6835e.png .
    Please check Contact page now.

    You can write your further questions in this topic.

    Regards,
    Eva Kemp.

    #94456 Copied In reply to: How customize a banner align?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 16:23

    Hello,

    We’ll pass this query to our developers and fix it in future updates.

    Regards,
    Eva Kemp.

    #94453 Copied In reply to: Product tabs: Display problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 16:22

    Hello,

    Is your issue resolved now?

    Regards,
    Eva Kemp.

    #94452 Copied In reply to: VARIABLE PRODUCT COLAPS
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 16:21

    Hello,

    As I see you’re using old theme version.
    You should update it to 2.9.2 version.

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    #94451 Copied In reply to: When i add to cart a product then page is refreshing
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 14:24

    Hello,

    You’re welcome.
    I edited tabs.php file.

    Is your issue resolved now?

    Regards,
    Eva Kemp.

    #94428 Copied In reply to: Product tabs: Display problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 14:23

    Hello,

    Those options can’t be saved. The same issue persists with default WordPress theme too (Twenty Fifteen). Please take our apologies but it’s not related to the theme.

    Regards,
    Eva Kemp.

    #94427 Copied In reply to: Sales icon and Banners
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 14:18

    Hello,

    Please check the tabs now. Is that what you wanted?

    Regards,
    Eva Kemp.

    #94425 Copied In reply to: Product tabs: Display problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 14:10

    Hello,

    As I see banner is shown fine now.
    Have you resolved the issue?

    Regards,
    Eva Kemp.

    #94422 Copied In reply to: How customize a banner align?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 14:08

    Hello,

    I’ve edited the row with banners.
    Please check it now.

    Regards,
    Eva Kemp.

    #94420 Copied In reply to: Sales icon and Banners
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 13:12

    Hello,

    Please look at the screenshot http://storage9.static.itmages.com/i/15/1016/h_1444997493_8476672_df6365ac96.png . Sidebar is hidden. Please show a page where you still see it.

    Thank you.

    Regards,
    Eva Kemp.

    #94404 Copied In reply to: Remove categories or all side bar on mobile version only
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 13:03

    Hello,

    We’ll update the plugin soon and you’ll be able to download it here:
    https://www.8theme.com/download-plugins/

    To check the issue we need your wp-admin panel credentials in Private Content and show us a page where you have a problem.

    Regards,
    Eva Kemp.

    #94400 Copied In reply to: Ultimate Add-Ons Visual Composer Hotspot Not Working
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 12:13

    Hello,

    Testimonials section is part of WordPress.
    Please show a page where you added slider with testimonials.

    Regards,
    Eva Kemp.

    #94382 Copied In reply to: Testimonials in Revolution Slider
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 12:11

    Hello,

    Please use this code in Custom CSS for mobile:

    .fixed-header-area .header-logo img {
    max-height: 165px;
}

    Regards,
    Eva Kemp.

    #94381 Copied In reply to: change color and logo phone
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 12:08

    Hello,

    We can’t log in to FTP account.

    Please check the credentials.

    Regards,
    Eva Kemp.

    #94379 Copied In reply to: Product tabs: Display problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 12:06

    Hello,

    Did you change wp-admin panel credentials?
    We can’t log in.
    Please provide us with the correct login details.

    Regards,
    Eva Kemp.

    #94378 Copied In reply to: How customize a banner align?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 11:17

    Hello,

    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    #94375 Copied In reply to: A few issues after update to Royal 2.3
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 11:17

    Hello @GrassNetwork,

    1) Your client should register on our site.
    2) You should write to us after that and we’ll delete the license which was used for your account. After that your client can use the license code in his account to have possibility to create topics.
    Please note after the license is passed you won’t be able to create new topics any more.

    Regards,
    Eva Kemp.

    #94374 Copied In reply to: Adding remarketing Code
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 10:48

    Hello,

    Sorry, but we have to continue the conversion in this topic.
    You can create video of your issue and show us a link.

    Regards,
    Eva Kemp.

    #94371 Copied In reply to: A few issues after update to Royal 2.3
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 10:31

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .tabs .tab-title::after {
    top: -11px !important;
}

    Regards,
    Eva Kemp.

    #94358 Copied In reply to: Description lines
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 10:28

    Hello,

    I’ve removed cache folder in your FTP account and re-added the code. Please check your site in another browser.

    Regards,
    Eva Kemp.

    #94356 Copied In reply to: How to create a footer like in your demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 10:21

    Hello,

    As I see in Appearance > Editor, in the child theme you have header.php file which is definitely edited because Google code in inserted in there. Please check it yourself.

    Concerning the slowness, please check this test result page http://www.webpagetest.org/result/151016_M5_GRF/ , as you can see the problem is caused by your images.
    You need optimize them.
    Please refer to these articles:
    http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
    http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

    Regards,
    Eva Kemp.

    #94351 Copied In reply to: Weird iframe in header, also loading very slow
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 10:12

    Hello,

    It may take some time for search engines to index site pages.
    We recommend you to contact some SEO specialists who can provide you with more information.

    Thank you.

    Regards,
    Eva Kemp.

    #94349 Copied In reply to: Post Grid content not visible to search engines
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 10:07

    Hello @maccandy,

    We updated the file wp-content/themes/classico/vc_templates/vc_basic_grid.php.
    It will be also fixed in the next theme update.

    Regards,
    Eva Kemp.

    #94346 Copied In reply to: Post Grid Elements doesn't work after upgrade
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 09:52

    Hello,

    We’ve taken this issue into our account and will fix it in the next theme update.

    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    #94338 Copied In reply to: Webmater tools problems
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2015 at 09:48

    Hello,

    You need add the code in Appearance > Editor > style.css:
    http://storage8.static.itmages.com/i/15/1016/h_1444985195_6764189_1a9642d95c.png

    You’ve marked categories in Products > open some product. Please look at the screenshot:
    http://storage4.static.itmages.com/i/15/1016/h_1444985275_3035411_36382c1fad.png

    Regards,
    Eva Kemp.

    #94337 Copied In reply to: How to create a footer like in your demo
  • 1 2 3 … 329 330 331 … 1,045 1,046 1,047
    Viewing 9,900 results - 9,871 through 9,900 (of 31,382 total)
Viewing 30 posts - 9,871 through 9,900 (of 31,382 total)
1 2 3 … 329 330 331 … 1,045 1,046 1,047

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