When i add to cart a product then page is refreshing

This topic has 18 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

  • Avatar: chirag
    chirag
    Participant
    October 10, 2015 at 08:40

    Hello admin,

    When i add to cart a product then then page is refreshing. But live demo does not has this problem. there just product is adding and loading via ajax..

    please solve this problem in my theme..

    Please, contact administrator
    for this information.
    17 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 11, 2015 at 18:38

    Hello,

    You’re using old plugins versions.
    Please update them.
    You can download the latest versions at this link https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: chirag
    chirag
    Participant
    October 11, 2015 at 18:43

    Hi

    Thanks for reply me .

    I checked given link..There are 4 plugin avialable. If I update those plugin..then that problem will solve ?

    And we have to do anything else..

    Thanks

    Eva kemp

    Avatar: Eva
    Eva Kemp
    Support staff
    October 11, 2015 at 18:48

    Hello,

    You should update Woocommerce plugin and other required theme plugins.
    Please do it and check cart after that.

    Regards,
    Eva Kemp.

    Avatar: chirag
    chirag
    Participant
    October 12, 2015 at 06:09

    Hello @Eva Kemp

    thanks again,

    I had done according you .. I updated woo commerce and other required plugins but having same issue. what should i do now?

    Regards
    Chirag Rohilla

    Avatar: chirag
    chirag
    Participant
    October 12, 2015 at 10:26

    I tried according you .. I updated woo commerce and other required plugins but having same issue. what should i do now?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 13, 2015 at 07:29

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: chirag
    chirag
    Participant
    October 16, 2015 at 14:41

    Hello Admin,

    Sorry for delay.. Sending you details

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 16, 2015 at 16:21

    Hello,

    As I see you’re using old theme version.
    You should update it to 2.9.2 version.

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: chirag
    chirag
    Participant
    November 3, 2015 at 12:23

    Thanks for video..

    I have done according what you have said to me.. still having same problem.

    http://thinkaudience.com/indianchowk2/

    please check this link. Here i updated theme with new update. 2.9.2 new theme version.

    Admin, Please give me solution of this problem. many i requested to you. Every solutions is not working. I can give you access of my admin panel or just tell me what will fix. I will do that myself

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 3, 2015 at 15:24

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: chirag
    chirag
    Participant
    November 3, 2015 at 19:36

    hello admin

    thanks for reply me .. i am sending you my details

    regards,

    Please, contact administrator
    for this information.
    Avatar: chirag
    chirag
    Participant
    November 4, 2015 at 10:16

    hello admin

    please solve this problem. i sent you details already . now please take action asap

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 10:59

    Hello,

    I’ve reuploaded files to wp-content/themes/legenda/woocommerce. Please clear browser cache and check add to cart on the site http://thinkaudience.com/indianchowk2/
    As for the http://indianchowk.com/ you are still using old theme version. Please update it as you were told before.

    Best regards,
    Jack Richardson.

    Avatar: chirag
    chirag
    Participant
    November 4, 2015 at 11:14

    HEllo thanks admin

    you were awesome like ever..

    same problem is having here also http://indianchowk.com/

    fix this on too. because i updated woocommerce folder

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 11:56

    Hello,

    I’ve reuploaded files wp-content/themes/legenda/woocommerce for the indianchowk.com too. Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: chirag
    chirag
    Participant
    November 4, 2015 at 12:13

    Big Thanks to You,

    you have solved my big problem. but you have updated all files.. theme became massy… style is reset..
    I will try to fix this problem. If u get any problem . i will let u know.

    thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 13:15

    Hello,

    You are welcome.
    Also please note that if you want to customize theme styles you need to do it in custom.css. Main style.css shouldn’t be edited. How to create custom.css you can watch in this tutorial

    Let us know if further assistance is needed.

    Best regards,
    Jack Richardson.

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