Cant get anchor links to work - by iLivioSupport

This topic has 26 replies, 6 voices, and was last updated 8 years, 3 months ago ago by Robert Hall

  • Avatar: iLivioSupport
    iLivioSupport
    Participant
    October 12, 2015 at 08:37

    Hey,

    I cant seem to get the anchor links to work on the home page. Details below

    I’ve read the documentation. and looked on the forums for some support, still cant seem to get it.

    Thanks for the help,

    Please, contact administrator
    for this information.
    25 Answers
    Avatar: iLivioSupport
    iLivioSupport
    Participant
    October 12, 2015 at 09:10

    Nevermind,

    Solved the issue.

    Anchor goes in the spot that says “Anchor for one page navigation” …. seems obvious now.

    Avatar: stan
    Stan Russell
    Participant
    October 12, 2015 at 10:31

    Hello iLivioSupport,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: ginocaron
    ginocaron
    Participant
    October 14, 2015 at 02:33

    Anchors for one page navigation?
    Where is that?
    i’ve added my anchors names by adding custom links for the menu. but when i go on my page and access the row options there is nowhere to put an anchor like it use to. There is one field and it says extra css class (or something like that)

    Avatar: ginocaron
    ginocaron
    Participant
    October 14, 2015 at 02:34

    I have the same problem but i’ve added my anchors names by adding custom links in the menu. but when i go on my page and access the row options there is nowhere to put an anchor like it use to. There is one field and it says extra css class (or something like that)

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2015 at 09:14

    Hello @ginocaron,

    You should add anchors to “Row ID” as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/4_one_page

    Best regards,
    Jack Richardson.

    Avatar: ginocaron
    ginocaron
    Participant
    October 14, 2015 at 18:33

    My row options only have ROW STRETCH and EXTRA CLASS NAME in the General tab
    Everything was fine until i update woopress to V 2.5

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 14, 2015 at 18:34

    Hello @ginocaron,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: ginocaron
    ginocaron
    Participant
    October 14, 2015 at 18:40

    ok

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 14, 2015 at 19:21

    Hello @ginocaron,

    You’re using old Visual Composer and other plugins versions.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: ginocaron
    ginocaron
    Participant
    October 15, 2015 at 01:27

    I have updated visual composer but now nothing is working… can’t use visual composer even if it’S there and updated… cannot press on any button (i.e. the row option button or the ”+” to add a new row

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 15, 2015 at 09:00

    Hello @ginocaron,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: ginocaron
    ginocaron
    Participant
    October 15, 2015 at 18:36

    here it is…

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 16, 2015 at 09:55

    Hello,

    You forgot to write FTP password.
    Please send it.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: ginocaron
    ginocaron
    Participant
    October 16, 2015 at 12:46

    sorry here it is…
    Thank you

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 16, 2015 at 13:09

    Hello @ginocaron,

    As I see VC editor is working fine:
    http://storage4.static.itmages.com/i/15/1016/h_1444997220_9450313_8acd68691a.png

    Settings for one page menu were changed in the latest theme update. Please read the documentation: https://www.8theme.com/demo/docs/woopress/#!/4_one_page , now anchors should be written in Row ID field in row settings.
    Please edit your rows and set correct anchors.

    Best regards,
    Jack Richardson.

    Avatar: ginocaron
    ginocaron
    Participant
    October 16, 2015 at 13:12

    but i cant access the options in VC.
    I can’t click on the ”little pencil” icon of a row to get the row option. the buttons in VC just don’T work. i’ve been trying for days.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 16, 2015 at 16:54

    Hello,

    I was able to open row settings on your site:
    http://storage7.static.itmages.com/i/15/1016/h_1445010758_9145764_eb3063d834.png

    Please try to use other browser.

    Also show a screenshot what you see when trying to open row settings in VC editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: iLivioSupport
    iLivioSupport
    Participant
    December 21, 2015 at 05:42

    Sorry to bring up this thread again, but now my links on the header doesn’t scroll to the anchor that is placed for them.

    Not sure why that stopped working.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 10:22

    Hello @iLivioSupport,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

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