Forum Replies Created

Viewing 30 posts - 9,721 through 9,750 (of 31,382 total)
1 2 3 … 324 325 326 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:52

    Hello,

    We can’t view your screenshot. The access is restricted.

    Regards,
    Eva Kemp.

    #95052 Copied In reply to: Paypal Item Price
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:45

    Hello,

    Please refer to Woocommerce article https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/ and try this code in functions.php file:

    function custom_wc_ajax_variation_threshold( $qty, $product ) {
	return 100;
}

add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 100, 2 );

    Regards,
    Eva Kemp.

    #95050 Copied In reply to: Can't add variations
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:43

    Hello,

    Please contact your hosting provider to fix the error “open_basedir restriction in effect”. It’s related to server configuration, not to the theme.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #95049 Copied In reply to: royal theme actiate problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:42

    Hello,

    Ad I see fixed header is shown:
    http://storage9.static.itmages.com/i/15/1020/h_1445337671_3771717_0899a65242.png

    Please clear browser cache and check your site again.

    Regards,
    Eva Kemp.

    #95047 Copied In reply to: Sticky menu is not working!
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:39

    Hello,

    You’re welcome.

    Have a nice day too.

    Regards,
    Eva Kemp.

    #95044 Copied In reply to: Bugs in my theme demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:14

    Hello,

    Please give us FTP and wp-admin panel credentials in Private Content for the domain you have problems with.

    Regards,
    Eva Kemp.

    #95036 Copied In reply to: license issue
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:06

    Hello @julians3,

    The fix is for Classico theme, as I see from your profile you’re using Royal theme. Please clarify what issue you have and provide us with FTP/wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #95033 Copied In reply to: Post Grid Elements doesn't work after upgrade
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:04

    Hello,

    We can update the theme for you.
    Please provide us with FTP and wp-admin panel credentials.

    Don’t forget to create back up of your files and database.

    Regards,
    Eva Kemp.

    #95032 Copied In reply to: Unable to install Classico Theme – "Unpacking the package…"
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:02

    Hello,

    Did you try this solution?

    Place the zip file in your root directory (ie. c:\ d:\) and extract the contents from there. Repeat as necessary. I might also try opening the zip file with the Windows Explorer, right clicking on the contents and hitting “copy” and then go to your C:\ drive and do a paste.

    Are you able to extract the archive on other PC?

    Regards,
    Eva Kemp.

    #95031 Copied In reply to: Total path and file name length must not exceed 260 characters. Classico FTP
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 10:57

    Hello,

    You can change the text in Woocommerce > Settings > Emails tab > Completed order > Email Heading.

    Regards,
    Eva Kemp.

    #95025 Copied In reply to: Customise your order text
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 10:55

    Hello,

    Please ask your hosting provider to give you FTP host, FTP username, FTP password. Then send these details to us.

    Thank you.

    Regards,
    Eva Kemp.

    #95023 Copied In reply to: My website's homepage is filled with code when i import 'bags' customization
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 10:47

    Hello,

    You should set images sizes as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/woocommerce

    Please try it and check single product page after that.

    Regards,
    Eva Kemp.

    #95020 Copied In reply to: Product image issue
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 10:22

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .blog-post .content-article .row-count-5 .product:nth-child(3n+1) {
    clear: none !important;
}
.blog-post .content-article .row-count-5 .product {
    width: 165px;
}

    Please check the post now.

    Regards,
    Eva Kemp.

    #95011 Copied In reply to: Product Grid Shortcode – setting parameters?
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 10:04

    Hello,

    I’ve created demo footer for you in Static Block section > Demo Footer, and set it in Appearance > Widgets > Footer 2 area using “8theme – Static Block” widget.

    Please check.

    Regards,
    Eva Kemp.

    #95005 Copied In reply to: FOOTER
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 09:50

    Hello,

    Please provide us with FTP credentials.
    What is the name of this slider? The shortcode isn’t created for it.

    Regards,
    Eva Kemp.

    #94999 Copied In reply to: theme punch addons question
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 09:43

    Hello,

    Please show us a screenshot of your problem.

    Thank you.
    Regards,
    Eva Kemp.

    #94998 Copied In reply to: Paypal Item Price
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 09:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #94995 Copied In reply to: Oct 10 – Theme Update Issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 09:38

    Hello,

    As I see your slider isn’t full width. If you still want to change it you need edit slider settings:
    http://storage5.static.itmages.com/i/15/1020/h_1445330299_7541959_1ab81a9844.png

    Regards,
    Eva Kemp.

    #94994 Copied In reply to: Top Bar Menu
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 09:15

    Hello,

    You can add Post Title meta as described in the documentation:
    http://www.themepunch.com/revslider-doc/post-based-slider/
    Start reading from paragraph 4.3 and add post title meta http://cdntphome.themepunchgbr.netdna-cdn.com/wp-content/uploads/2015/07/post-meta.jpg .

    Regards,
    Eva Kemp.

    #94987 Copied In reply to: Testimonials in Revolution Slider
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:41

    Hello,

    Please try to edit the file wp-content/themes/woopress/woocommerce/single-product/tabs/tabs.php (after line 78).

    Regards,
    Eva Kemp.

    #94981 Copied In reply to: Custom Tab
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:38

    Hello,

    Have you removed Product Categories element?
    I don’t see it on your home page.
    Do you still need further assistance?

    Regards,
    Eva Kemp.

    #94979 Copied In reply to: PRODUCT CATEGORIES
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:35

    Hello,

    As I see you’re using TheLeader theme, but there is no such option to have different view style.
    You can select “Grid/List” in Theme Options > Products Page Layout > Products view mode, so your customers will be able to select how to view products page.

    Regards,
    Eva Kemp.

    #94978 Copied In reply to: Woocommerce list view but grid view for shortcodes
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:17

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #94969 Copied In reply to: Product image issue
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:14

    Hello,

    Please show a page where you see problems and provide us with FTP credentials and your social accounts links to change them for the icons.

    Regards,
    Eva Kemp.

    #94968 Copied In reply to: My website's homepage is filled with code when i import 'bags' customization
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:11

    Hello,

    Please try to use the 1st, 4th, 5th or 6th header types. You’ll see your links there.

    Thank you.

    Regards,
    Eva Kemp.

    #94966 Copied In reply to: Right Side Top Bar Area Widget Not Working
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:09

    Hello,

    I’ve disabled “Full page sections” option in the home page editor. Please check your site now.

    Regards,
    Eva Kemp.

    #94965 Copied In reply to: how to remove "#undefined" after home page url
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 08:06

    Hello,

    To make the links visible all the time you need use header type where top bar is at the top, for example 9th, 1st, 4th, 5th and others and add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .top-bar .top-links .links {
    display: block;
}

    Regards,
    Eva Kemp.

    #94964 Copied In reply to: Header 11, sign in/register disappear on resize
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 07:55

    Hello,

    Yes, I recreated your home page entirely to fix that issue.

    Regards,
    Eva Kemp.

    #94959 Copied In reply to: Oct 10 – Theme Update Issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 19, 2015 at 21:32

    Hello,

    Yes, you need delete current elements in the static block you created and re-add them again and set background.

    Regards,
    Eva Kemp.

    #94903 Copied In reply to: Static Block Footer Background
    Avatar: Eva
    Eva Kemp
    Participant
    October 19, 2015 at 21:30

    Hello @3ejoueur,

    The problem is related to Ultimate VC Addons plugin.
    You’ve already updated it to 13.3.6 version where the bug is fixed, but you have also to recreate your static block. Please do this.

    Thank you.

    Regards,
    Eva Kemp.

    #94902 Copied In reply to: Footer issue
  • 1 2 3 … 324 325 326 … 1,045 1,046 1,047
    Viewing 9,750 results - 9,721 through 9,750 (of 31,382 total)
Viewing 30 posts - 9,721 through 9,750 (of 31,382 total)
1 2 3 … 324 325 326 … 1,045 1,046 1,047

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