Right Side Top Bar Area Widget Not Working

This topic has 16 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: geekartist
    geekartist
    Participant
    October 6, 2015 at 00:43

    All I’ve got in there is a phone number.

    Then tried adding the title Call Us.

    Cache cleared. Tested in multiple browsers. Did Ctrl F on code on View Source. It’s just not there.

    Any ideas?

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: geekartist
    geekartist
    Participant
    October 6, 2015 at 00:45

    Also: Facebook and Twitter URLs are not showing either, even though it’s added to the Primary nav.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 6, 2015 at 08:29

    Hello,

    Do you have top bar enabled in Theme Options->Header?
    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: geekartist
    geekartist
    Participant
    October 13, 2015 at 12:55

    Yes, it is enabled.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2015 at 16:26

    Hello,

    The credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: geekartist
    geekartist
    Participant
    October 13, 2015 at 17:14

    Try the following URL please instead.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2015 at 18:36

    Hello,

    The link is correct, but login details are not.
    We can’t log in with them.
    Please check login credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: geekartist
    geekartist
    Participant
    October 13, 2015 at 21:24

    Password reset. Try it with the following…

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2015 at 09:10

    Hello,

    To show right side widget you need use header type where top bar is at the top, not in the menu section.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: geekartist
    geekartist
    Participant
    October 19, 2015 at 22:58

    Sorry for the delay. I was offline, camping. What header numbers have this header type? I can’t locate one.

    Also, I still need to know why links I’ve added to the top nav (next to My Account, etc) are not showing.

    Thanks you.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2015 at 08:11

    Hello,

    Please try to use the 1st, 4th, 5th or 6th header types. You’ll see your links there.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: geekartist
    geekartist
    Participant
    October 21, 2015 at 18:50

    While that gets the widget content to show, it’s not showing any links added to the top-most nav.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2015 at 08:21

    Hello,

    I’ve selected the 6th header type and now top bar with your content is shown.
    Please check.
    Also I’ve commented the code in child style.css:

    #text-3.topbar-widget.widget_text h4.widget-title {
        margin: -100px 0px 0px -65px;
    }

    You just need to customize the content style.

    Regards,
    Eva Kemp.

    Avatar: geekartist
    geekartist
    Participant
    October 31, 2015 at 21:21

    So I have no control over top navigation? What is there besides the 2 default and your pre-built media icons is all we get?

    And with this version, I’m missing where on template #3 we used Credit Card Services and made that the H1 tag.

    It looks like I just need to hard code the #3 header to get it to show what I want then.

    Thank you.

    Avatar: geekartist
    geekartist
    Participant
    October 31, 2015 at 21:26

    Sorry, I mean template #10. We have all these options, but it seems very little control over actual customization.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 2, 2015 at 12:12

    Hello,

    Sorry, but it’s a bit unclear what you want to achieve.
    Could you please describe with more details and specify what header type you want to use?

    Thank you.

    Regards,
    Eva Kemp.

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