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Topic: Can't add variations

emeliech

Participant

October 20, 2015 10:29 am

Hello!

I am trying to add a new ring on our website. It has 60 variations.
When I click “Add variations” I can see it adding them, and then it’s just a spinning wheel, right now it’s been spinning for 30 min. So I have no choice but to update the page, and then everything disappears.

Do you have any idea what might be causing this?

Please help
Site URL: hidden

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Eva Kemp

Support staff

October 20, 2015 11:45 am
Hello,

Please refer to Woocommerce article https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/ and try this code in functions.php file:

function custom_wc_ajax_variation_threshold( $qty, $product ) { return 100; } add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 100, 2 );

Regards,
Eva Kemp.
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emeliech

Participant

October 20, 2015 3:02 pm

Thank you for the reply. That seems like the logical solution,
but unfortunately it did not work for me.
It is still spinning. Any other ideas?

Thank you

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Jack Richardson

Support staff

October 20, 2015 3:15 pm

Hello,

Please provide us with a product link where you can’t add variations.

Thank you.
Best regards,
Jack Richardson.

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emeliech

Participant

October 20, 2015 4:22 pm

I don’t understand what you mean?

I don’t want to upload a product with no variations..

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Eva Kemp

Support staff

October 20, 2015 6:23 pm

Hello,

The same issue persists with default WordPress theme too.
Please check it yourself.
We recommend you to contact Woocommerce support regarding this problem or add variations manually one by one.

Regards,
Eva Kemp.

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