Forum Replies Created

Viewing 30 posts - 9,691 through 9,720 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 18:55

    Hello @cyfersystems, @GHD,

    I’ve sent the file to your email addresses. Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 18:51

    Hello,

    Please use this code in Global Custom CSS:

    .price, .single_variation_wrap, .product_meta {
      display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 18:48

    Hello,

    Please make sure you enabled the option “Show Page Heading” in your shop page editor on the right side in “Page Layout” box.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 18:46

    Hello,

    I’ve set “topbanner” slider in home page editor:
    http://storage4.static.itmages.com/i/15/1020/h_1445363137_2516129_f26fefa4ed.png
    Please clear browser cache and check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 18:42

    Hello,

    Please ask your hosting provider to disable “open_basedir”.
    After that let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 18:23

    Hello,

    The same issue persists with default WordPress theme too.
    Please check it yourself.
    We recommend you to contact Woocommerce support regarding this problem or add variations manually one by one.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:52

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:44

    Hello,

    You can disable “Just Catalog” option and hide price and “Add to Cart” button via custom.css.
    We can give you the code if you agree.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:43

    Hello,

    Glad to hear it.
    If there are an questions let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:19

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .tabs .tab-content p {
       font-size: 15px;
    }

    Write the value you need.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:18

    Hello,

    Please update the theme to the latest version 2.5.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:13

    Hello,

    The problem is caused by the latest version of Ultimate VC Addons plugin. We’ll fix it in the next theme update. Meanwhile we added background image with functionality of Visual Composer plugin http://storage2.static.itmages.com/i/15/1020/h_1445357579_4808605_d3e6fd4237.png .

    Please check footer now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:09

    Hello,

    I’ve replied to you in the other topic. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 17:09

    Hello,

    Unfortunately we can’t replicate the issue you described extracting the archive.
    Also other clients didn’t mention such problem.
    Try to use other program to unpack the archive, for example 7-Zip.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 16:36

    Hello,

    Please update the theme to the latest version 1.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    4. You can edit email address in wp-content/themes/classico/framework/shortcodes.php in line 636.

    Is there a possibility to create FTP account for us to be able to connect via FTP client like FileZilla? Pleas ask your hosting provider about it.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 16:26

    Hello,

    So have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 15:56

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 15:50

    Hello @scottgroves,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-content {
        margin-bottom: 0px;
        margin-top: 0px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 15:48
    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 15:18

    Hello,

    Please give us correct site url because the link you provided is showing 404 error.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 13:57

    Hello,

    The post has been deleted.

    Concerning the logo please use this code in Custom CSS for desktop:

    .fixed-header-area .header-logo {
        margin-right: 220px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 13:53

    Hello,

    I’ve changed email address. Please check.
    You can edit Google + link in the file wp-content/themes/woopress/framework/shortcodes.php, find the code in line 1989 <a href="https://google.com/share?url='.$permalink.'&text='.$post_title.'"> and change url https://google.com/share?url='.$permalink.'&text='.$post_title.' to your account link.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 13:44

    Hello,

    We need to see the issue. So please move files to the new domain and give us wp-admin panel and FTP credentials for the new site.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 13:39

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .fixed-header-area .collapse {
        float: left;
        padding-top: 20px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 13:21

    Hello,

    Please update the theme to the latest version 2.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 12:51

    Hello,

    I’ve edited the code in file wp-content/themes/woopress/framework/shortcodes.php for Facebook and Twitter icons. Please check them now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 12:46

    Hello,

    As you can see the warning is related to Woocommerce plugin – /wp-content/plugins/woocommerce. Try to reupload Woocommerce plugin files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 12:44

    Hello,

    Could you please specify what site exactly you are editing?
    I’ve just checked all url’s and each site is working.
    Where do you see a blank page?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 12:00

    Hello,

    I’ve reuploaded Revolution Slider plugin files. Now slider is working. Please clear browser cache and check.

    The file royal_ess_grid.json was divided into several parts because some clients have difficulties with importing one big file. So you need import all files one by one.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2015 at 11:54

    Hello,

    If you want to remove languages in top bar you need add empty Text widget into “Left Side top bar area” in Appearance > Widgets. Please try it.

    Regards,
    Eva Kemp.

  • 1 2 3 323 324 325 1,045 1,046 1,047
    Viewing 9,720 results - 9,691 through 9,720 (of 31,382 total)
Viewing 30 posts - 9,691 through 9,720 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.