Hello,

Your credentials are incorrect.
Please check them.

Go to 8Theme Options > E-Commerce > Single Product Page > Sidebar position > select layout without sidebar, > Page Layout > select the layout you need.

Regards,
Eva Kemp.

Hello,

You should upload theme via FTP as described in the documentation:
https://www.8theme.com/classico-theme-documentation/ (2.2. Theme Installation – “Method 2 – FTP”).

Please try it.

We can upload the theme for you, just provide us with FTP and wp-admin panel credentials.

Regards,
Eva Kemp.

Hello @julians3,

The issue has been fixed.
Please check the element now.

Regards,
Eva Kemp.

Hello,

I’ve reuploaded theme files. Now VC editor is working. Please clear browser cache and check.

Regards,
Eva Kemp.

Hello,

Please try to check your site in another browser and show a screenshot what you see when scrolling the site.

Thank you.
Regards,
Eva Kemp.

Hello,

As I see your popup window is shown:
http://storage5.static.itmages.com/i/15/1021/h_1445412779_2893268_8155633de5.png

Please clarify the issue with more details.

Regards,
Eva Kemp.

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

Hello,

I’ve changed your .po file name from es_Es to es_ES as other translation files have such prefix.
Please check your site now.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

I’ve added this code in Global Custom CSS:

.footer-top {
   background-color: #262626;
}

Please check footer now.

Regards,
Eva Kemp.

Hello,

As I see image is loading on single product page:
http://storage5.static.itmages.com/i/15/1020/h_1445365321_7535504_5ff42f079b.png

Please show a page link where you have issues and provide us with wp-admin panel credentials.

Regards,
Eva Kemp.

Hello,

Could you please clarify your question?
It’s a bit unclear.
What do you want to do?

Regards,
Eva Kemp.

Hello,

In your page you have variable product and on our demo you showed example of single product. That’s the difference.
In your case price is shown correctly.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

I’m closing this topic as you’ve already created other topic with the same issue.

Regards,
Eva Kemp.