Classico Theme Unzipping and uploading through Ftp

This topic has 9 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: oaguwahaze
    oaguwahaze
    Participant
    October 21, 2015 at 03:15

    I need support on unzipping the classico theme? There must be something wrong with a file or multiple files because Windows 8 wont unzip the folder. for ftp upload. Oh and since the current version of wordpress wont allow uploading the zip folder itself… I’m completely stuck with a purchased theme and no options of even using it.

    Need direct support asap, and I’m not a programmer fyi, so please give me a step by step rundown. I think others might have this same problem.

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 21, 2015 at 09:10

    Hello,

    We can upload the theme for you. Please provide us with FTP and wp-admin panel credentials in Private Content.
    Also specify what errors you’re getting when trying to unzip the archive.

    Regards,
    Eva Kemp.

    Avatar: oaguwahaze
    oaguwahaze
    Participant
    October 21, 2015 at 09:19

    I cant ahare ftp information with the public

    Avatar: Eva
    Eva Kemp
    Support staff
    October 21, 2015 at 10:03

    Hello,

    Please write FTP details in Private Content. Other clients won’t see the information.

    Regards,
    Eva Kemp.

    Avatar: GHD
    GHD
    Participant
    October 21, 2015 at 14:22

    There is a character path limit of 260 and the files inside the node_modules folder exceed that limit so it is impossible to unzip and ftp files on a windows machine.

    Avatar: oaguwahaze
    oaguwahaze
    Participant
    October 21, 2015 at 14:26

    how?

    Avatar: GHD
    GHD
    Participant
    October 21, 2015 at 14:45

    The “Private Content” section is where you would put your info for only support folks to read.

    Avatar: oaguwahaze
    oaguwahaze
    Participant
    October 21, 2015 at 14:47

    I sent in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 21, 2015 at 14:49

    Hello @oaguwahaze,

    You didn’t write FTP username.
    Please send it.

    Regards,
    Eva Kemp.

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