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Viewing 30 posts - 8,551 through 8,580 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 11:23

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:53

    Hello,

    Please clear browser cache and check your site again.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:45

    Hello,

    Does the issue persist in all browsers?
    Unfortunately we can’t reproduce this issue.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:42

    Hello,

    Please try to clear “cache” folder now in wp-content directory and check mobile menu after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:35

    Hello,

    Have you bought license for Visual Composer?
    As I see VC editor is working:
    http://storage3.static.itmages.com/i/15/1119/h_1447922139_8383672_98c5d8ce59.png

    Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:32

    Hello,

    You should refer to WPML documnetation:
    https://wpml.org/documentation/getting-started-guide/
    https://wpml.org/documentation/getting-started-guide/language-setup/
    https://wpml.org/documentation/getting-started-guide/theme-localization/
    https://wpml.org/documentation/getting-started-guide/string-translation/

    Also:
    1) You need add “Text Domain: woopress” in the header of style.css file in the theme directory, for example

    /*
    Theme Name: Woopress- 8theme WordPress theme
    Theme URI: https://www.8theme.com/
    Author: 8theme
    Author URI: http://themeforest.net/user/8theme
    Description: ThemeForest Premium Theme
    Version: 2.5
    License: GNU General Public License version 3.0
    License URI: http://www.gnu.org/licenses/gpl-3.0.html
    Text Domain: woopress
    */

    2) Before scanning strings in WPML > Theme and Plugins Localization you need tick
    “Automatically use theme or plugin text domains, when gettext calls does not use a string literal.”

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:29

    Hello,

    This issue is fixed in the latest Woopress version.
    Please update the theme to 2.5 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:12

    Hello,

    Have you added hover image in Product editor for each image?
    Also check if enabled Swap option in Theme Options > Products Page Layout > Product Image Hover.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:09

    Hello,

    Please take our apologies but to show all items in mobile menu you should create a new menu and include all items you need, then select this menu as a mobile.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 09:07

    Hello,

    As I see you have “Home Coffee” page installed in Pages section. I’ve just edited slider and installed MailChimp for WordPress plugin for newsletter form.
    Products aren’t shown because you don’t have any in Products section. Create them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 20:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:52

    Hello,

    Please show a screenshot of the issue and clarify with more details what you want to achieve.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:48

    Hello,

    Done as requested.
    Please check.

    You can leave a comment on the site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:42

    Hello,

    As I see you’re using shortcode for newsletter form of the plugin “MailPoet Newsletters”, so you have to edit its files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:33

    Hello,

    The issue may be caused by outdated plugins version, that’s why we recommend you to update them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:30

    Hello,

    Please don’t duplicate your queries.
    We’re investigating the issue and we’ll reply to you in the original topic.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:27

    Hello,

    You have to recreate the elements in VC editor that are outdated.

    Yes, you can update Woocommerce to 2.4.10 version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:21

    Hello,

    Please provide us with correct wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:18

    Hello,

    Thank you for your kind words.
    We’d be thankful if you leave a comment on our site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .

    We appreciate it very much.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:15

    Hello,

    I’ve added Instagram code and edited mail text.
    Please check icons now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:09

    Hello,

    Those are just notices.
    Do you have debug enabled in wp-config.php file?
    Disable it. We can’t connect via FTP as login credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 19:06

    Hello,

    In this case try to delete the code in wp-content/themes/royal/framework/theme-functions.php (lines 1243-1247).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 18:23

    Hello,

    1. Please take our apologies, unfortunately page heading slider is available only for front page.

    2. Please add this code in Theme Options > Styling > Custom CSS > Custom CSS for desktop:

    .product-information table.variations td.value select {
        width: 150px;
    }
    .quantity, .quantity input[type="number"] {
        width: 40px;
    }
    .product-information .cart button[type="submit"], .product-information .cart .button {
      padding: 0px 10px !important;
    }

    3. Please specify what link should be created in a new tab.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 17:44

    Hello,

    Unfortunately there is no such option for brands.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 17:19

    Hello,

    In this case you need use share url in the code.
    How to find it for Instagram you can read here:
    http://hatchcraft.com/2010/12/13/how-to-get-your-instagram-share-url/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 17:04

    Hello,

    It’s in the row settings in your page:
    http://storage7.static.itmages.com/i/15/1118/h_1447862665_9652356_a2f9fb1140.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 17:01

    Hello,

    Have you made any changes in the theme files?
    May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 16:47

    Hello,

    Pleas take our apologies, but you can only re-order default Woocommerce tabs (description, reviews, additional information), unfortunately custom tabs can’t be re-ordered.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 16:09

    Hello,

    1. I’ve reuploaded theme files and footer is shown properly. Clear browser cache and check.

    2. Lines are aligned properly too now.

    3. I’ve added the code in CSS block in VC editor in your home page:
    http://storage2.static.itmages.com/i/15/1118/h_1447858696_3336688_0ed9b49329.png

    4. Sorry, but I can’t replicate the issue you described. What page do you have problem on?

    5. Please show direct page where the categories are out of order.

    6. Add this code in child style.css file:

    @media only screen and (max-width: 1200px) and (min-width: 992px) {
      .header-search {
         margin-right: 18px;
    }}

    7. Add this code in your child style.css:

    @media (max-width: 992px) {.tabs .tab-content {
        padding-top: 50px !important;
    }}

    Regards,
    Eva Kemp.

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Viewing 30 posts - 8,551 through 8,580 (of 31,382 total)
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