This topic has 40 replies, 5 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp
Hi, Thanks for reply.
I manage to install all plugins but still got problem with Ultimate add-ons visual composer.
I did exactly what’s on the documentation, but is not working and i get a fatal error when i try to activate it. Please find some screenshots here: http://screenshot.net/8y5g6s4 , http://screenshot.net/8wk06h6 .
Also, Master pro slider is asking for an activation key, and it says this licence belongs to another account. http://screenshot.net/n8gydcp , http://screenshot.net/2ly8zhl
I also wanted a coffee demo , i did one click import demos and i choose the coffee one but menus, slider images and product are missing. http://screenshot.net/76w1lhk .
Kindest Regards
Soufiane
Hello,
1. You need ask your hosting provider to increase memory_limit value. After that try to activate the plugin.
2. All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.
3. Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello Eva,
Please find my details in private content.
Thank you
Kindest Regards
Soufiane
Hello,
As I see you haven’t increase memory_limit value. Please contact your hosting provider and ask them to do this, after that you’ll be able to activate the plugin.
Thank you.
Regards,
Eva Kemp.
Hi Eva,
My hosting provider have increased the memory_limit value to the maximum, and the plugin is installed. The only thing still not showing is the demo content of the WooCoffee even it’s activated (Products, and other elements…). Can you please advice on how to bring all the content like demo on Themeforest?
Thank you
Regards,
Soufiane
Hello,
As I see you have “Home Coffee” page installed in Pages section. I’ve just edited slider and installed MailChimp for WordPress plugin for newsletter form.
Products aren’t shown because you don’t have any in Products section. Create them.
Regards,
Eva Kemp.
Hello Eva,
Thanks for your help. As i see the slider it doesn’t look like demo, i was trying to give some space for H1 but it doesn’t apply when i save? also the header navigation menu look different than demo (font colour and search icon colour)? Could you please advice me on how to make the content look like demo, so it easy to customize and work on.
Thanks,
Regards
Soufiane
Hello,
I’ve edited slider and added this code in Global Custom CSS:
.header-type-2.slider-overlap .header .et-search-trigger .fa-search {
background-color: #807664;
font-size: 14px;
}
.home .header-type-2.slider-overlap .header .menu > li > a, .home .header-type-2.slider-overlap .shop-text .total {
color: #000 !important;
}
Please check the page now.
Best regards,
Jack Richardson.
Hi Jack,
Thanks for your help. It looks much better now. Although when i view the page as reponsive on iPhone, the decimal numbers is touching the cart icon and the search bar is down. Please see the screenshot for more explanation: http://screenshot.net/rngg4uo
But on the demo you have at Themeforest it looks good without any problem. Please see the difference by browsing to this screenshot: http://screenshot.net/80xx3ur
Thanks
Regards,
Soufiane
Hello,
As I see now the header is shown fine:
http://storage9.static.itmages.com/i/15/1125/h_1448437197_6474890_a788eca536.png
Have you resolved the issue?
Best regards,
Jack Richardson.
Hi Jack,
Thanks for looking onto this. Yes , i managed to resolve it by changing the header style to default. Otherwise it still looks the same on the header Variant 2 and you may need to adjust it.
Thanks
Regards,
Soufiane
Hello,
I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:
.header-type-2.slider-overlap .header .shop-text {
display: none;
}
.header-search {
margin-top: 15px !important;
}
Please check header now.
Regards,
Eva Kemp.
Hi Eva,
Thanks for your help.
Another problem i’m experiencing with the theme, it’s very slow to load on Mobile and Desktop even if you have fast and strong internet connexion? Please help with this issue.
Thanks
Regards,
Soufiane
Hello soufianenz,
please read following article: https://codex.wordpress.org/WordPress_Optimization
and check your site according to it.
Regards,
Stan Russell.
Thanks for your reply. Could you please advice on how to change the height of the slider images?
Thanks
Regards,
Soufiane
Hello,
You can change the height of the slider images in the slider settings:
http://prntscr.com/987y1b
Regards,
Eva Kemp.
Hi,
I have been trying to create just a sample footer, but the styling it doesn’t show up properly. Could you please help.
Also, how can i add hover color to the navigation menu?
Thanks
Regards
Soufiane
Hello,
To change hover color for menu items use this code in Global Custom CSS:
.menu > li > a:hover {
color: red;
}
Write your color value.
Please clarify the issue with footer with more details.
Best regards,
Jack Richardson.
Hi, Thanks for reply.
Yes, i created the footer with visual composer as i read on the docimentation, i copy the code and paste it into widgets and static blocks but it doesn’t show up properly on demo??? Either fonts are missing or bigger size, sometime the copy lined up in different places also as share buttons where it shouldn’t be. Please take a look. I just created one, and want to create a sample footer of 1/4 1/4 1/4 1/4 but is messy.
Thanks
Reagards,
Soufiane
Hello,
I’ve selected Post Types->Custom in Dashboard->Visual Composer->Role Manager and now we can see backend editor. http://prntscr.com/9bc2r6
As I see you’re using 1/4 + 1/4 + 1/4 + 1/4 layout there.
Could you please clarify with more details what exactly you want to do and show us screenshots?
Regards,
Robert Hall.
The issue related to '‘Plugin error and a missing content’' has been successfully resolved, and the topic is now closed for further responses