on my mobile phone when loading the home page for my site, the revolution slider and the product images dont show. on desktop it seems to be working.
can you help me out?
Site URL: hidden Theme version: v2.8.1Hello,
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Regards,
Eva Kemp.
Hello,
You can download the theme on ThemeForest site http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 , log in with your Envato account credentials.
Regards,
Eva Kemp.
Hello,
As I see you haven’t updated the plugins Woocommerce, Visual Composer, Revolution Slider. Please update them https://www.8theme.com/download-plugins/ .
Best regards,
Jack Richardson.
hi there, i have managed to get the home page back with the plugins update. thanks.
one big problem still persists though. the products still look like what i sent in the screenshot in the first post on this thread. even when i make it mobile responsive the images still don’t show.
can you help me out?
Hello,
We can’t access WP Dashboard. There is an error:
SSL connection error
Please check it.
Best regards,
Jack Richardson.
Hello,
As I see images are shown on mobile:
http://storage6.static.itmages.com/i/15/1117/h_1447790735_9344435_02dfe62a15.png
Please clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
Unfortunately we can’t replicate the issue:
http://storage2.static.itmages.com/i/15/1120/h_1448044616_2897212_1d033260a2.png
Please try to check on other devices and using other Internet provider.
Thank you.
Best regards,
Jack Richardson.
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