I followed the documentation to the letter. But the site does nothing when the menu items are clicked on.Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
You should write ids in “Anchor for one page navigation” field in row settings http://storage1.static.itmages.com/i/15/1031/h_1446284688_9302149_b161131d83.png . Or update the theme to 2.5 version where this option is removed and “Row ID” is used for one page navigation.
I did as you mentioned and started using the 2.5 version. Everything was working fine, but today I went on the site and the menu again stopped working….
On top of that, so did the sticky menu.
So now, my menu buttons dont scroll down the page to the desired section, and when you scroll down manually the menu disappears!
What is going on here?
I seem to be having issue after issue with this theme. The worst part is that alot of it is the same thing happening over and over again, even after its been fixed.
Can you take a look at this please.
I havent made any adjustments to the menu, there is no reason for it to just stop working, and I didnt change anything to the sticky menu upon scroll, so there is no reason for that to stop working either. All the settings are still the same but all of the sudden its not working.Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
In Woopress 2.5 version one-page navigation settings have been changed.
Please read our documentation:
Everything is set exactly the way the documentation says!!!
Did you even check the site?
I said in the comment, nothing has changed!!
Just a day ago it was working, now its not!
I havent changed any of the menu items, none of the page settings, none of the header settings, nothing at all on these pages has changed, but the menu doesnt work!!!
Why is it you guys always suggest something that is clearly the first thing I would check?
Do you think I would be contacting you if it was just toggling a selection?
And if you wouldve checked the site, you would clearly see that everything is set correctly and in accordance to the documentation.
Please check the site, first. Then either fix it or tell me how to, and truthfully, real customer service would be you, just doing what it takes to fix the issue, not giving me another suggestion.
The amount of issues Ive had with this theme is insane, and the fact that you guys havent stepped up to resolve any of them really and have just left me to experiment over and over until the issues are resolved is a real testament to your company, your products and to the support you provide.
Im assuming the only thing that may get your attention is negative reviews and publicity on your sales pages. I have been reluctant to go that route, but you guys seem to leave no alternative for customers having issues with your themes.
Let me know how you want to handle this. At this point I have no problem going on envato and leaving multiple negative reviews on everything you sell, unless my issues are resolved. This is not what want to do, but you guys have my back to the wall here and I find no other alternatives.Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
I just tested a bunch of stuff and got that to work.
What about the fixed menu nav issue???????????
It wont work!!
And Ive tried several different things….
What do you want to do about that???Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
I also created duplicate pages of the home page, and the top products section all of the sudden a couple of days ago disappeared on all of them!
I have had to go back and delete that section and add a new product section to them. I havent gotten to all of them, so if you really wanted to see you still could look at it, and see that issue too.
That problem Im handling, I figured out how to fix it, but the point is… Its one issue after another with this theme. New problems pop every week!!
And when I contact you guys about it, you give me some silly answer of what to try, or direct me to the documentation, instead of fixing the issue yourself. After all its your theme causing the problem, why is it always me that has to fix the issue.
Even my initial problem with the triple spacing of text content…
We went back and forth and until I got outside help from a 3rd party the problem wasnt resolved!Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
The menu drop down selector on mobile also does not work.
You know, the little striped box with all the menu item selections when youre on a mobile device…
I have an iPhone, and I try clicking it, and nothing happens!
No drop down action, no selections, no menu items, no way to choose anything at all on the menu!
On mobile the menu pretty much become non-existent…
What do you want to do about that too?
Oh and the sticky menu issue, is also present on mobile, so yeah, that part doesnt work anywhere at all….Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
No, I havent made any changes to the theme.
Only what you see in the global css section, and even that has been there for a long time. So it should not have affected the way any of this stuff works, because it worked before and all that was already there.
How do you want to do that?
I dont want to lose any of the content, or anything else I have done to the site for that matter. Its taken me over a month to get everything else set up correctly so I cant afford to lose anything that I’ve done to the site.
If its just the theme, then its ok. But again, theres alot of other things on that site at this point, that I cant lose or have disappear… (affiliate program, woocommerce, payment gateways, retargeting pixels, just to name a few)Site URL: hidden Theme version: woopress 2.5 WooCommerce version: 2.4.7
Thats fine, and when I checked it was working well.
Then I enabled the cache plugin and…boom…
The sticky menu disappeared again.
I cant be without that plugin, because without it the site takes forever to load… sometimes over 30 seconds to fully load.
So how can we get it to work, while still using a cache plugin?
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