Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
The credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
I’ve set memory_limit value in your php.ini file. Please check your site now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
Please add this code in Custom CSS for desktop:
.vc_tta-color-black.vc_tta-style-modern .vc_tta-tab > a {
border-color: transparent !important;
background-color: transparent !important;
color: #666 !important;
}
.vc_tta.vc_general .vc_tta-tab.firstItem.vc_active > a:after {
border: medium none !important;
display: block;
width: 5px !important;
height: 5px !important;
position: absolute;
top: 50% !important;
right: -5px;
margin-top: -3px;
left: auto !important;
background-color: #000;
}
.vc_tta.vc_general .vc_tta-tab.lastItem.vc_active > a:before {
border: medium none !important;
display: block;
width: 5px !important;
height: 5px !important;
position: absolute;
top: 50% !important;
margin-top: -3px;
left: -7px !important;
background-color: #000;
}
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello @nohsharon,
Unfortunately we still can’t login because of the error:
Error: Authentication failed.
Could you please check it from your side?
Are you able to connect via FTP with the same credentials?
Regards,
Eva Kemp.
Hello,
Please check if the issue persists with default WordPress theme (Twenty Fifteen).
Also provide us with FTP credentials and update Revolution Slider plugin.
Regards,
Eva Kemp.
Hello,
You can translate the tab in WPML > String Translation.
Please check it.
Regards,
Eva Kemp.
Hello,
Have you made any changes in the theme files?
May we reupload the theme?
Please provide us with FTP credentials and create a back up of your files and database.
Regards.
Eva Kemp.
Hello,
You can remove tabs as described in the Woocommerce documentation https://docs.woothemes.com/document/editing-product-data-tabs/ . Add the code in functions.php file.
Regards,
Eva Kemp.
Hello,
We’ve updated the plugins for you and Cart page is shown properly:
http://storage1.static.itmages.com/i/15/1130/h_1448901436_3945990_10af09cc14.png
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello @mignon,
I’ve sent theme archive to your email address.
Please check it.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Go to WPML > String Translation > click the link “Translate texts in admin screens” at the bottom http://storage8.static.itmages.com/i/15/1130/h_1448900505_2578809_338cc38d09.png , then find “site_basic_options” and expand it http://storage6.static.itmages.com/i/15/1130/h_1448900564_2592210_e3ca9e2cf6.png , among the list you’ll see “contacts_info” option which you need to tick http://storage2.static.itmages.com/i/15/1130/h_1448900598_8646658_d7b38e904c.png and click “Apply” button at the bottom of the page. After that the content will be available for translation in WPML > String Translation.
Regards,
Eva Kemp.
Hello,
We can’t access your wp-admin panel now.
Please give us correct credentials and FTP login details too.
Thank you.
Regards,
Eva Kemp.
Hello,
You can change the text in .po file where you translated it (in wp-content/themes/woopress/languages directory).
Regards,
Eva Kemp.
Hello,
Please specify what changes you made for price and after what operation they disappeared.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve edited the file wp-content/themes/royal/framework/shortcodes.php and add the code for Instagram icon in lines 1932 and 1962. Now you only need to write url to your Instagram account in this file in line 1965. Change the link http://url_to_your_Instagram_page to your Instagram account.
Regards,
Eva Kemp.
Hello,
As I see products are shown now:
http://storage7.static.itmages.com/i/15/1130/h_1448894680_8844763_d4d886e78a.png
Have you resolved the issue?
Regards,
Eva Kemp.
Hello,
I’ve updated Visual Composer plugin and now products are added to cart successfully.
Clear browser cache and check.
Regards,
Eva Kemp.
Hello,
Please show us an issue on screenshot and clarify with more details what you want to achieve.
Thank you.
Regards,
Eva Kemp.
Hello,
You can change that title in wp-content/themes/royal/header.php file in line 29.
Regards,
Eva Kemp.
Hello,
You can change the title in wp-content/themes/legenda/woocommerce/single-product/up-sells.php
You will find the code:
etheme_create_flex_slider($args, __('Our offers', ETHEME_DOMAIN), false, true);
and change “Our offers” title to anything you want.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Glad to hear it.
Have a nice day.
Regards,
Eva Kemp.
Hello,
You can remove that code if you need it or comment it.
To remove 2 categories go to Woocommerce > Settings > Products > Display > Shop Page Display and select “Show products”.
Regards,
Eva Kemp.
Hello,
Please remove the previous code and add this one in Theme Options > Custom CSS > Custom CSS for mobile:
.order-review {
margin-top: 208px !important;
}
Regards,
Eva Kemp.
Hello,
As I see you’re using additional plugins “Rating-Widget: Star Review System”, “WooCommerce Product Reviews Pro” for star rating. Sorry, but we don’t provide support for 3rd-party plugins.
Woocommerce has default option for reviews:
https://docs.woothemes.com/document/configuring-woocommerce-settings/ (paragraph “2.Products”)
Regards,
Eva Kemp.
Hello,
There is no such option. As you can see on our demo https://www.8theme.com/demo/woopress/boxed/ quick view only has possibility to add item to cart.
Regards,
Eva Kemp.
Hello,
Please read in the documentation how to create registration page:
https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
Regards,
Eva Kemp.