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Viewing 30 posts - 8,221 through 8,250 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:35

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:32

    Hello,

    The credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:31

    Hello,

    I’ve set memory_limit value in your php.ini file. Please check your site now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:25

    Hello,

    Please add this code in Custom CSS for desktop:

    .vc_tta-color-black.vc_tta-style-modern .vc_tta-tab > a {
        border-color: transparent !important;
        background-color: transparent !important;
        color: #666 !important;
    }
    
    .vc_tta.vc_general .vc_tta-tab.firstItem.vc_active > a:after {
    border: medium none !important;
    display: block;
    width: 5px !important;
    height: 5px !important;
    position: absolute;
    top: 50% !important;
    right: -5px;
    margin-top: -3px;
    left: auto !important;
    background-color: #000;
    }
    
    .vc_tta.vc_general .vc_tta-tab.lastItem.vc_active > a:before {
    border: medium none !important;
    display: block;
    width: 5px !important;
    height: 5px !important;
    position: absolute;
    top: 50% !important;
    margin-top: -3px;
    left: -7px !important;
    background-color: #000;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 19:59

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 19:40

    Hello @nohsharon,

    Unfortunately we still can’t login because of the error:
    Error: Authentication failed.

    Could you please check it from your side?
    Are you able to connect via FTP with the same credentials?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 19:37

    Hello,

    Please check if the issue persists with default WordPress theme (Twenty Fifteen).
    Also provide us with FTP credentials and update Revolution Slider plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 19:30

    Hello,

    You can translate the tab in WPML > String Translation.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 19:23

    Hello,

    Have you made any changes in the theme files?
    May we reupload the theme?
    Please provide us with FTP credentials and create a back up of your files and database.

    Regards.
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 19:16

    Hello,

    You can remove tabs as described in the Woocommerce documentation https://docs.woothemes.com/document/editing-product-data-tabs/ . Add the code in functions.php file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 17:37

    Hello,

    We’ve updated the plugins for you and Cart page is shown properly:
    http://storage1.static.itmages.com/i/15/1130/h_1448901436_3945990_10af09cc14.png

    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 17:35

    Hello @mignon,

    I’ve sent theme archive to your email address.
    Please check it.


    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 17:24

    Hello,

    Go to WPML > String Translation > click the link “Translate texts in admin screens” at the bottom http://storage8.static.itmages.com/i/15/1130/h_1448900505_2578809_338cc38d09.png , then find “site_basic_options” and expand it http://storage6.static.itmages.com/i/15/1130/h_1448900564_2592210_e3ca9e2cf6.png , among the list you’ll see “contacts_info” option which you need to tick http://storage2.static.itmages.com/i/15/1130/h_1448900598_8646658_d7b38e904c.png and click “Apply” button at the bottom of the page. After that the content will be available for translation in WPML > String Translation.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 17:11

    Hello,

    We can’t access your wp-admin panel now.
    Please give us correct credentials and FTP login details too.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 17:07

    Hello,

    You can change the text in .po file where you translated it (in wp-content/themes/woopress/languages directory).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 17:00

    Hello,

    Please specify what changes you made for price and after what operation they disappeared.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 16:42

    Hello,

    I’ve edited the file wp-content/themes/royal/framework/shortcodes.php and add the code for Instagram icon in lines 1932 and 1962. Now you only need to write url to your Instagram account in this file in line 1965. Change the link http://url_to_your_Instagram_page to your Instagram account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 15:44

    Hello,

    As I see products are shown now:
    http://storage7.static.itmages.com/i/15/1130/h_1448894680_8844763_d4d886e78a.png

    Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 15:42

    Hello,

    I’ve updated Visual Composer plugin and now products are added to cart successfully.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 15:33

    Hello,

    Please show us an issue on screenshot and clarify with more details what you want to achieve.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 14:42

    Hello,

    You can change that title in wp-content/themes/royal/header.php file in line 29.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 12:00

    Hello,

    You can change the title in wp-content/themes/legenda/woocommerce/single-product/up-sells.php
    You will find the code:
    etheme_create_flex_slider($args, __('Our offers', ETHEME_DOMAIN), false, true);
    and change “Our offers” title to anything you want.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 10:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 10:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 10:34

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 10:28

    Hello,

    You can remove that code if you need it or comment it.
    To remove 2 categories go to Woocommerce > Settings > Products > Display > Shop Page Display and select “Show products”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 10:23

    Hello,

    Please remove the previous code and add this one in Theme Options > Custom CSS > Custom CSS for mobile:

    .order-review {
        margin-top: 208px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 10:00

    Hello,

    As I see you’re using additional plugins “Rating-Widget: Star Review System”, “WooCommerce Product Reviews Pro” for star rating. Sorry, but we don’t provide support for 3rd-party plugins.
    Woocommerce has default option for reviews:
    https://docs.woothemes.com/document/configuring-woocommerce-settings/ (paragraph “2.Products”)

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 09:22

    Hello,

    There is no such option. As you can see on our demo https://www.8theme.com/demo/woopress/boxed/ quick view only has possibility to add item to cart.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 09:15

    Hello,

    Please read in the documentation how to create registration page:
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page

    Regards,
    Eva Kemp.

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Viewing 30 posts - 8,221 through 8,250 (of 31,382 total)
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