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Product Widget not shown anymore - by sonic

This topic has 4 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

sonic

Participant

November 27, 2015 at 17:40

Hi,

I have integrated a products widget with some SKUs to show products on this page:
https://www.greenyogashop.com/manduka/

It worked until this morning, but suddenly it disappeared and I cant get it back to work (cleared all caches, deletet it completely etc…).

Can you please help? It should appear between the text blocks…

Thanks
Sonic

Please, contact administrator
for this information.

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3 Answers

Eva Kemp

Support staff

November 29, 2015 at 08:42

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#101799 Copied

sonic

Participant

November 29, 2015 at 12:44

Hi Eva,

why is it possible that I do not change anything in the setup (not updating themes, plugins) and suddently something stops working? And why is it only on this particular page that the product widget doesnt show (works on all other pages)?

I am running a customized online shop where i cannot update your theme every month as this involves a high risk that the shop crashes. Especially in the xmas time, this is not possible.

Please advice how to get the product widget working again on the page mentioned below.

Thanks
Sonic

#101835 Copied

Eva Kemp

Support staff

November 30, 2015 at 15:44

Hello,

As I see products are shown now:
http://storage7.static.itmages.com/i/15/1130/h_1448894680_8844763_d4d886e78a.png

Have you resolved the issue?

Regards,
Eva Kemp.

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