Admin Error - by movileanu - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: movileanu
    movileanu
    Participant
    November 30, 2015 at 14:00

    Hello Team ,

    when i try to change something in the admin of beta.scolicreative.ro i get this error:

    Connection error! Please try again…
    Warning: Cannot modify header information – headers already sent by (output started at /home/r41245scol/public_html/wp-content/plugins/screets-chat/core/fn.init.php:453) in /home/r41245scol/public_html/wp-includes/pluggable.php on line 1207

    Can you please advice me?

    Thanks

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 30, 2015 at 14:16

    Hello,

    I’ve checked admin panel and didn’t see any errors.

    Could you please clarify us with more details what exactly you tried to edit?

    Regards,
    Robert Hall.

    Avatar: movileanu
    movileanu
    Participant
    November 30, 2015 at 14:21

    Hi,

    i ve tried to upload a facvicon and create a new meniu.

    Please try that

    thankss

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 30, 2015 at 14:44

    I’ve created test menu http://prntscr.com/98oclh.
    Please check it.

    Regards,
    Robert Hall.

    Avatar: movileanu
    movileanu
    Participant
    November 30, 2015 at 18:39

    Hmmm,

    here is a print screen of what i get. I ve tried from 2 different internet connections. I tghout my internet connection is my problem.

    Print screen: http://cubrain.ro/Print-Screen.jpg

    Please try to create a test page, and see if it work…

    Thankss

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 30, 2015 at 19:59

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: movileanu
    movileanu
    Participant
    November 30, 2015 at 20:02

    Hello Eva,
    The website is build in beta.scolicreative.ro

    Blow are the credentials

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 30, 2015 at 20:32

    Hello,

    The credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: movileanu
    movileanu
    Participant
    November 30, 2015 at 20:36

    I ve just checked them and their good. Please recheck them.

    On the pass, the first is “:” then 7

    Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    November 30, 2015 at 21:05

    Hello,

    The problem was caused by “Screets Live Chat” plugin. I’ve disabled it. Please check admin panel now. Also we recommend you to update the theme to the latest version.

    Update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

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