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Topic: Admin Error

movileanu

Participant

November 30, 2015 2:00 pm

Hello Team ,

when i try to change something in the admin of beta.scolicreative.ro i get this error:

Connection error! Please try again…
Warning: Cannot modify header information – headers already sent by (output started at /home/r41245scol/public_html/wp-content/plugins/screets-chat/core/fn.init.php:453) in /home/r41245scol/public_html/wp-includes/pluggable.php on line 1207

Can you please advice me?

Thanks
Site URL: hidden
Theme version: last
WooCommerce version: last

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Robert Hall

Support staff

November 30, 2015 2:16 pm

Hello,

I’ve checked admin panel and didn’t see any errors.

Could you please clarify us with more details what exactly you tried to edit?

Regards,
Robert Hall.

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movileanu

Participant

November 30, 2015 2:21 pm

Hi,

i ve tried to upload a facvicon and create a new meniu.

Please try that

thankss

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Robert Hall

Support staff

November 30, 2015 2:44 pm

I’ve created test menu http://prntscr.com/98oclh.
Please check it.

Regards,
Robert Hall.

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movileanu

Participant

November 30, 2015 6:39 pm

Hmmm,

here is a print screen of what i get. I ve tried from 2 different internet connections. I tghout my internet connection is my problem.

Print screen: http://cubrain.ro/Print-Screen.jpg

Please try to create a test page, and see if it work…

Thankss

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Eva Kemp

Support staff

November 30, 2015 7:59 pm

Hello,

Please provide us with FTP credentials.

Regards,
Eva Kemp.

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movileanu

Participant

November 30, 2015 8:02 pm

Hello Eva,
The website is build in beta.scolicreative.ro

Blow are the credentials
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Eva Kemp

Support staff

November 30, 2015 8:32 pm

Hello,

The credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

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movileanu

Participant

November 30, 2015 8:36 pm

I ve just checked them and their good. Please recheck them.

On the pass, the first is “:” then 7

Thank you

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Eva Kemp

Support staff

November 30, 2015 9:05 pm

Hello,

The problem was caused by “Screets Live Chat” plugin. I’ve disabled it. Please check admin panel now. Also we recommend you to update the theme to the latest version.

Update all required plugins http://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

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