This topic has 28 replies, 4 voices, and was last updated 8 years, 1 months ago ago by Robert Hall
I’m using WPML with woopress to have both english and japanese on the site.
When I add the “Woocommerce Recent Products” element in Visual Composer everything looks good in preview mode ( the product name is translated properly ), after i’ve updated the page and then views it again, the product name isn’t translated.
How can I solve this?
Hello,
Please show a page where you have issues and provide us with WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
I would appreciate if you could explain howto solve this?
Hello,
Did you receive my previous post?
Please show a page where you have issues and provide us with WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Yes I did. I could give you access to the development site as I don’t have authorization to add accounts on the live site. So in order to change it on the live site I need to know how to solve it by myself. So I would appreciate if you could guide me on howto solve this.
Here is the dev site url.
Hello,
Please provide us with wp-admin access to the development site to be able to check the issue.
We can’t tell you the reason of the problem just looking at the site.
Thank you for understanding.
Regards,
Eva Kemp.
Im sending you the login info here
Hello,
By default Recent Products element loads products for English languages. In this case we recommend you to use “Products” element http://storage4.static.itmages.com/i/15/1124/h_1448367924_3686617_b94a76e8b1.png and write IDs for your Japanese products.
Best regards,
Jack Richardson.
But if you view the page on “preview” it works.. so i dont think that is the case?
Since WPML with Woocommerce use the same ID for the product even if it is in another language your solution won’t work, already tried.
Hello,
Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ . If the issue still persists after that, provide us with FTP credentials.
Regards,
Eva Kemp.
I bought through themeforest, so for some reason I can’t download the plugin from 8theme.com. Could you give me access so I can download it ?
Hello,
If you bought Visual Composer plugin on ThemeForest site then you can download it from your ThemeForest account.
Regards,
Eva Kemp.
I bought your theme on themeforest which includes Visual Composer. So I would appreciate if you could give me access so I can download the theme, I have registered on this forum with the purchase code
access so I can download the updated plugin I meant. Or is it included in the newest theme version?
Hello,
The latest versions of plugins can be downloaded at this link:
https://www.8theme.com/download-plugins/
Just enter your purchase code of the theme to get the plugins.
Best regards,
Jack Richardson.
I tried with latest VC, didn’t help
Hello,
We can’t access your wp-admin panel now.
Please give us correct credentials and FTP login details too.
Thank you.
Regards,
Eva Kemp.
I’ve been very busy lately so thats why I’m answering so late.
I still have this problem, and also with Recent Posts not being translated.
I tried with the standard theme then the products were translated and the recent posts. So there problem is with Woopress. Could you help me with this problem please?
I’ve added you to the development site.
Hello,
Please provide us with FTP credentials as well.
Thank you.
Best regards,
Jack Richardson.
The issue related to '‘"Woocommerce Recent Products" element not showing translation of product’' has been successfully resolved, and the topic is now closed for further responses