This topic has 30 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp
Hello,
Today I tried to update theme from 1.8 to 2.3.
However I had to return to 1.8 which was stable since once updated the visual composer didn’t open for editing on pages and many js fuctions of it didn’t work.
I don’t know if there is any solution to this but I hope your next upgrade will be functional or at least compatible to visual composer.
Hello,
Have you updated all plugins to the latest versions too?
You can download them here:
https://www.8theme.com/download-plugins/
We don’t have any issues with VC editor on our test site with theme version 2.3.
Regards,
Eva Kemp.
Yes Eva,
I updated everything but when I viewed this page http://www.avart.gr/?page_id=22494 it didn’t load the text on the left. When I tried to edit the text just in case it was a problem with that, when I clicked on the little pen nothing was happening.
When I activated old theme, vc was working ok and so the effects of it.
I can give you access to to test it yourself if you like.
Hello,
Please update the theme and provide us with FTP/wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
I updated with the new theme.
Please check this page again
http://www.avart.gr/?page_id=22494
Hello
Would you mind to change password to sщmenthing without special characters like $ etc?
Regards,
Brian Johnson
No I don’t mind
Please keep me posted
Hello,
Please provide us with a new password to wp-admin panel without special symbols.
Thank you.
Regards,
Eva Kemp.
Please check it out fast as website is not functional since last night.
Hello,
The issue has been fixed.
Please check the page now and clear browser cache before.
Regards,
Eva Kemp.
Hello
I see that editor is already works fine:http://prntscr.com/9751nv. Please clarify your request with more details.
Regards,
Brian Johnson
Hello and thank you very much that problem is solved.
I need your help to a few more things that came up after upgading.
1. product tabs
https://www.dropbox.com/s/5d8kb2a9fvbeto7/shot.PNG?dl=0
Can I still have the previous style, like on your demo?
https://www.8theme.com/demo/royal/
And if not, how i can make the font bold to the existing tabs?
2. Seconday menu
You added a new menu which is great but to my case it gets confused with the main menu.
Is it the logo, the font that makes it confused? Can I do something to separate them?
On the image below the titles with yellow are from the main menu and those must be on one line.
https://www.dropbox.com/s/nhjcb4ztzg94npv/shot2.PNG?dl=0
Thank you in advance
One more thing, on the slider the arrows are not being displayed after upgrading the revslider.
What can be wrong with that?
Hello,
1. The tabs styles were modified in the recent version of Visual Composer plugin, this is not theme customization.
To make the tabs font bold add this code in Theme Options > Custom CSS > Global Custom CSS:
.vc_tta-color-grey.vc_tta-style-classic .vc_tta-tab > a {
font-weight: bold !important;
}
2. I don’t see issue with menu:
http://storage2.static.itmages.com/i/15/1126/h_1448567600_3477955_0b9f30fcf8.png
What browser are you checking in?
3. The problem with slider arrows has been fixed.
Please check.
Regards,
Eva Kemp.
Eva I created one more shot to make you understand that main menu goes below while it should have been on 1 line. By going below it meets the secondary which is not good. How can each menu be situated in each own separate line?
I use both FF and chrome but it is not a browser issue cause it is wrong to your shot as well.
Hello,
Please try to use this code in Custom CSS for desktop:
.fixed-header-area #menu-secondary-menu {
margin-top: 100px !important;
}
Regards,
Eva Kemp.
Eva, there is one more that goes below
https://www.dropbox.com/s/nhjcb4ztzg94npv/shot2.PNG?dl=0
Can we do something for that?
Also i found out that on product tabs can be added css.
What shall I add to have your style?
https://www.8theme.com/demo/royal/
As it is now it doesn’t match with theme’s look and feel.
Thank you in advance for your help.
Hello
Please add following code to adjust menu:
.fixed-header-area .menu > li.current-menu-item > a{padding: 20px 10px 15px 10px;}
Please specify what kind of product page styling you would like to implement.
Regards,
Brian Johnson
https://www.dropbox.com/s/5d8kb2a9fvbeto7/shot.PNG?dl=0
Regarding the secondary menu look what happens if a product is added on cart. Again a mess.
Hello,
Try to use this code in Custom CSS for desktop:
.fixed-header-area .fixed-header > .container {
width: 1260px;
}
.menu > li > a {
padding: 20px 0px 15px 21px !important;
}
As I told you in the previous post tabs styles were modified in the recent version of Visual Composer plugin, this is not theme customization. Our demo uses old versions of theme and Visual Composer plugin that’s why design differs.
Regards,
Eva Kemp.
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