Hello,

Sorry for a long delay.
The file is related to Visual Composer plugin, not to the theme.
Please activate default WordPress theme and check if the error still appears.
If it does you have to contact plugin authors.

Regards,
Eva Kemp.

Hello,

I’ve created custom areas in Appearance > Widgets and added content to your “footer” static block. Also added text to “Footer Copyright” area.
Please check it now.

Regards,
Eva Kemp.

Hello,

1. You need edit slider in wp-admin panel > Revolution Slider > edit a slider.

2. As I see site is shown fine on mobile:
http://storage2.static.itmages.com/i/16/0121/h_1453364615_8144133_c50d3505d4.png

Please clarify the issue with more details and show us screenshots. Also provide wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

Have you changed wp-admin credentials?
We can’t log in now.
Please provide us with correct login details.

Thank you.

Regards,
Eva Kemp.

Hello,

You need remove the content you added in this page. If you set it as Shop page in Woocommerce settings, then you can remove all content you added manually in the page.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello @flavius11,

There is an error:
Fatal error: Cannot redeclare url_shorten() (previously declared in /home/skindesi/public_html/wpcore/wp-includes/formatting.php:4796) in /home/skindesi/public_html/wpcore/wp-admin/includes/misc.php on line 261

It’s related to WordPress not to the theme.
Please refer to these topics: https://wordpress.org/support/topic/fatal-error-cant-acces-dashboard-anymore
https://wordpress.org/support/topic/fatal-error-i-cant-open-the-web-site-anymore
https://wordpress.org/support/topic/fatal-error-message-updating-to-wordpress-41
https://wordpress.org/support/topic/fatal-error-in-miscphp

Regards,
Eva Kemp.

Hello @webplans,

Please provide us with FTP credentials.

Thank you.

Regards,
Eva Kemp.

Hello @Isaac Tong,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

I’ve set Breadcrumbs Style to Default in Theme Options > General > Header Settings.
Please check your site now.

Regards,
Eva Kemp.

Hello,

I’ve edited the settings.
Please check now.

Regards,
Eva Kemp.

Hello,

1. As I see you moved all installed pages to Trash.
Why did you do that? If you want to use demo pages you should keep them. Restore them from trash.

2. You installed new Woocommerce version, but our theme hasn’t been updated yet. We’re working on it and template files will be fixed in the next theme update.

3. Restore the pages as I said and set your home page as front page in Settings > Reading > Front Page.

4. To upload logo in footer you have to create your own footer in Static Block section as described here https://www.8theme.com/demo/docs/woopress/#!/0_footer . After you create footer you need add “8theme – Static Block” widget in Appearance > Widgets to “Footer 1” or “Footer 2” area.

5. You’re using Woopress 2.7.2 version.

Regards,
Eva Kemp.

Hello,

Sorry, but we need to investigate the issue more deeply. So please show a page where you added Modal box and provide us with the credentials.

You’ll post them in Private Content and it will be visible only for support staff, not to the clients.

Thank you.

Regards,
Eva Kemp.

Hello,

The problem was because of big font size.
I’ve added this code in Global Custom CSS:

.footer-product .yith-wcwl-add-button a.add_to_wishlist, .footer-product .show-quickly  {
     font-size: 12px !important;
}

Please check products now.

Regards,
Eva Kemp.