Wishlist not working for unregistered usera

This topic has 11 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: mabellek
    mabellek
    Participant
    January 18, 2016 at 22:30

    Hi

    Upon purchasing the woopress theme did we get the premiuim version of the yith wishlist plugin or the free version ?

    Surfing the site if you are not registerd as a user the wishlist doesnt work.

    I want it to work for all not only resistered users.

    Thanks

    10 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2016 at 09:08

    Hello,

    You’re getting free version of yith wishlist plugin.

    Please provide us with correct FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: mabellek
    mabellek
    Participant
    January 19, 2016 at 20:15

    Hi Eva

    Are you going to install us the premium or fix the bug ?

    Thanks

    see below for details

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2016 at 18:26

    Hello,

    I’ve just checked your site again and Wishlist is working properly.
    I was able to add products to Wishlist as a guest (not logged in):
    http://storage4.static.itmages.com/i/16/0120/h_1453310724_1263296_8f2ed887cc.png

    Try to clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: mabellek
    mabellek
    Participant
    January 21, 2016 at 00:25

    Hi Eva

    I have cleared all caches and browser history. Still unable to see wishlist.

    This also happened on 2 other seperate machines.

    Not sure how you are able to see it properly.

    Our shop was launched a few days ago and this is a VERY serious issue.

    You have credentials. Please assist urgently

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2016 at 08:25

    Hello,

    I’ve checked your site not being logged in and added products to wishlist successfully and they are shown on Wishlist page, please see screenshot http://storage7.static.itmages.com/i/16/0121/h_1453361033_1608028_cb19842a7d.png .

    I checked in different browsers and didn’t found the issue.
    Please specify what browser you’re checking in.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: mabellek
    mabellek
    Participant
    January 22, 2016 at 06:28

    Hello
    In regards to adding product to wishlist for NON REGISTERED USERS
    After clearing all caches and browser history
    I have tried on my PC
    My Friend has tried on his pc browsing from the USA.
    I have tried on a PC that has never visited the site before.
    I have also tried Mozilla Firefox and the problem is the same.

    I am using Updated chrome browser and so were the other machines.

    I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

    The website is live. ITS A SERIOUS ISSUE
    I need you to help me and find out why its not working and not for you to show me how it works on your side.

    PlEASE SOLVE THIS URGENTLY

    Avatar: mabellek
    mabellek
    Participant
    January 22, 2016 at 06:30

    Hello
    In regards to adding product to wishlist for NON REGISTERED USERS
    After clearing all caches and browser history
    I have tried on my PC
    My Friend has tried on his pc browsing from the USA.
    I have tried on a PC that has never visited the site before.
    I have also tried Mozilla Firefox and the problem is the same.

    I am using Updated chrome browser and so were the other machines.

    I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

    The website is live. ITS A SERIOUS ISSUE
    I need you to help me and find out why its not working and not for you to show me how it works on your side.

    PlEASE SOLVE THIS URGENTLY

    http://postimg.org/image/m548o9ci9/

    http://postimg.org/image/hhy6mhp5d/

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 22, 2016 at 21:45

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: mabellek
    mabellek
    Participant
    January 23, 2016 at 17:54

    here below

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 25, 2016 at 17:13

    Hello,

    You’ve been already replied via private message.
    Please check your email.

    Regards,
    Eva Kemp.

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