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Topic: wishlist not working for unregistered usera

Tagged: wishlist

mabellek

Participant

January 18, 2016 10:30 pm

Hi

Upon purchasing the woopress theme did we get the premiuim version of the yith wishlist plugin or the free version ?

Surfing the site if you are not registerd as a user the wishlist doesnt work.

I want it to work for all not only resistered users.

Thanks
Site URL: hidden
Theme version: 2.72
WooCommerce version: 2.413

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Eva Kemp

Support staff

January 19, 2016 9:08 am

Hello,

You’re getting free version of yith wishlist plugin.

Please provide us with correct FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

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mabellek

Participant

January 19, 2016 8:15 pm

Hi Eva

Are you going to install us the premium or fix the bug ?

Thanks

see below for details
Site URL: hidden

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

January 20, 2016 6:26 pm

Hello,

I’ve just checked your site again and Wishlist is working properly.
I was able to add products to Wishlist as a guest (not logged in):
http://storage4.static.itmages.com/i/16/0120/h_1453310724_1263296_8f2ed887cc.png

Try to clear browser cache and check.

Regards,
Eva Kemp.

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mabellek

Participant

January 21, 2016 12:25 am

Hi Eva

I have cleared all caches and browser history. Still unable to see wishlist.

This also happened on 2 other seperate machines.

Not sure how you are able to see it properly.

Our shop was launched a few days ago and this is a VERY serious issue.

You have credentials. Please assist urgently

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Jack Richardson

Support staff

January 21, 2016 8:25 am

Hello,

I’ve checked your site not being logged in and added products to wishlist successfully and they are shown on Wishlist page, please see screenshot http://storage7.static.itmages.com/i/16/0121/h_1453361033_1608028_cb19842a7d.png .

I checked in different browsers and didn’t found the issue.
Please specify what browser you’re checking in.

Thank you.
Best regards,
Jack Richardson.

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mabellek

Participant

January 22, 2016 6:28 am

Hello
In regards to adding product to wishlist for NON REGISTERED USERS
After clearing all caches and browser history
I have tried on my PC
My Friend has tried on his pc browsing from the USA.
I have tried on a PC that has never visited the site before.
I have also tried Mozilla Firefox and the problem is the same.

I am using Updated chrome browser and so were the other machines.

I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

The website is live. ITS A SERIOUS ISSUE
I need you to help me and find out why its not working and not for you to show me how it works on your side.

PlEASE SOLVE THIS URGENTLY
Site URL: hidden
Theme version: 2.72

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mabellek

Participant

January 22, 2016 6:30 am

Hello
In regards to adding product to wishlist for NON REGISTERED USERS
After clearing all caches and browser history
I have tried on my PC
My Friend has tried on his pc browsing from the USA.
I have tried on a PC that has never visited the site before.
I have also tried Mozilla Firefox and the problem is the same.

I am using Updated chrome browser and so were the other machines.

I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

The website is live. ITS A SERIOUS ISSUE
I need you to help me and find out why its not working and not for you to show me how it works on your side.

PlEASE SOLVE THIS URGENTLY

http://postimg.org/image/m548o9ci9/

http://postimg.org/image/hhy6mhp5d/

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Jack Richardson

Support staff

January 22, 2016 9:45 pm

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

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mabellek

Participant

January 23, 2016 5:54 pm

here below

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

January 25, 2016 5:13 pm

Hello,

You’ve been already replied via private message.
Please check your email.

Regards,
Eva Kemp.

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