Hello,
Are you making any changes on the site now?
As I see sidebar isn’t shown.
Regards,
Eva Kemp.
Hello,
Are you making any changes on the site now?
As I see sidebar isn’t shown.
Regards,
Eva Kemp.
Hello,
Please provide wp admin credentials in Private Content and specify what is wrong on home page.
Regards,
Eva Kemp.
Hello,
Remove background-color attribute from this code:
.compressed {
font-family: 'Raleway';
color: black;
font-size: 1.1em;
font-weight: 400;
background-color: #f2f1f0;
}
and check contact form then.
Regards,
Eva Kemp.
Hello,
Upload your screenshot to any web storage (google disk or dropbox) and give us url.
Regards,
Eva Kemp.
Hello,
1. Go to Theme Options > Single Product Page > Custom Tab title and remove the title.
2. Create a separate page, add Products element in Visual Composer editor and select to display Sale items in the settings.
3. Sorry, but this requires additional customization which is beyond our basic support scope. You can order additional support via this form https://www.8theme.com/customization-services/ .
Regards,
Eva Kemp.
Hello,
Try to disable Ajax “Add to Cart” in Theme Options > Single Product Page and check the site after that.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot where you’re adding the element “Accordion menu”. Is it additional plugin?
Regards,
Eva Kemp.
Hello,
Sorry, but there is no psd files for Woocommerce pages.
Regards,
Eva Kemp.
Hello,
Please check if the same issue persists with other themes or only with ours.
Let us know the result.
Regards,
Eva Kemp.
Hello,
Your site gives an error http://storage6.static.itmages.com/i/16/0510/h_1462883028_9770015_31cdc460b2.jpeg .
Please check it with your hosting provider.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and WP admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I don’t see category “stainless” in WP Dashboard > Products > Categories.
Please clarify the issue with more details.
Thank you.
Regards,
Eva Kemp.
Hello,
Do you want to remove portfolio template completely?
You may use W3 Total Cache plugin to optimize the theme.
Regards,
Eva Kemp.
Hello,
You need edit the file wp-content/themes/woopress/framework/theme-functions.php in line 1566 and change message text.
Regards,
Eva Kemp.
Hello,
Your original images should have approximate sizes 1,425px × 1,900px.
Also set these settings https://www.8theme.com/demo/docs/woopress/#!/woocommerce and regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/ .
Regards,
Eva Kemp.
Hello @gzamor,
I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Please check footer now.
Regards,
Eva Kemp.
Hello,
I’ve disabled “Object cache” option in W3 Totatl Cache plugin settings.
Now clear server and browser cache and check Cart page.
Regards,
Eva Kemp.
Hello,
Please provide FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Create a separate menu and add it in Appearance > Menus > Manage Locations > Right menu.
2. Do you mean images slide too slow in the slider?
Regards,
Eva Kemp.
Hello,
Still the credentials are wrong.
Please reset the password.
Please specify what issues you have with mobile design.
Regards,
Eva Kemp.
Hello,
Please update all required plugins https://www.8theme.com/download-plugins/ . If the issue persists after that provide FTP credentials.
Regards,
Eva Kemp.
Hello,
Don’t hesitate to contact us if there are any questions.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
The original images sizes are 1,425px × 1,900px.
Also set these settings in Woocommerce > Settings > Products > Display:
https://www.8theme.com/demo/docs/woopress/#!/woocommerce
and regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .
Regards,
Eva Kemp.
Hello,
Yes, it’s compatible, but you have to update all plugins as well https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello,
We don’t guarantee full compatibility of 3rd-party plugins with the theme.
You can order additional support via this form https://www.8theme.com/customization-services/ to get assistance on your query from our developers.
Regards,
Eva Kemp.
Hello,
Please show on a screenshot what you want to modify and provide your site url.
Regards,
Eva Kemp.
Hello,
Disable the plugins “WP SMTP”, “Easy WP SMTP” and check site after that.
Regards,
Eva Kemp.
Hello,
Sorry, but password is not visible again. Please reset it and provide a new password without special characters.
Regards,
Eva Kemp.