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Topic: I cant set my own size for icon in icon box

Vlad

Participant

February 23, 2023 6:35 pm

Hi there,
I cant add my own size for an icon in icon box.
If i add a size, the icon will not appear anymore.
if I leave it like that, the images are too small and are not equal on the page with the rest, although the size is the same for all.

U can see, at first icon if i set a size will not appear anymore.
Thank you very much!
Theme version: 9.0.2

#347837 copied to clipboard

Tony Rodriguez

Support staff

February 24, 2023 11:36 am

Hello @Vlad,

We would appreciate it if you could provide us with the WP Admin URL, credentials, and FTP login details so that we can investigate your site and provide assistance.

WP Admin URL:
WP Admin Username:
WP Admin Password:

FTP Host:
FTP Username:
FTP Password:
FTP Port:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#347881 copied to clipboard

Vlad

Participant

February 24, 2023 12:41 pm

Sorry guys, but i cant do that.
Plz help me with ur experience.
That thing must work properly somehow.
Thank you guys!

#347891 copied to clipboard

Andrew Mitchell

Support staff

February 24, 2023 7:23 pm

Hello,
We suggest that you attempt to resolve this issue by using the Regenerate Thumbnails plugin, which can be found at https://wordpress.org/plugins/regenerate-thumbnails/. There is approximately a 30% chance that this will be successful. Generally, this issue is related to file overwrite/creation permissions, so without FTP access, we are unable to assist further.

Best Regards,
8Theme’s Team

#347934 copied to clipboard