Back In Stock Notifier for WooCommerce compatibility for single products

This topic has 22 replies, 4 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

  • Avatar: Krzysztof
    Krzysztof
    Participant
    February 20, 2023 at 17:38

    Hi
    May I ask you for a similar favour to this topic: https://www.8theme.com/topic/woocommerce-waitlist-incompatibility-for-single-products-part-2/

    Exactly the same case but new plugin “Back In Stock Notifier for WooCommerce”

    I know that you can not provide compatibility to all plugins on the planet πŸ™‚ but as this is very very similar to previous, maybe it is just few minutes for you πŸ™‚

    Please, contact administrator
    for this information.
    21 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 21, 2023 at 16:23

    Dear Krzysztof,

    Thank you for contacting us. We have thoroughly checked the issue and could not find any errors. Could you please provide us with screenshots similar to those in this topic https://www.8theme.com/topic/woocommerce-waitlist-incompatibility-for-single-products-part-2/ , as well as a link to the page where you are experiencing the issue?

    This information will help us better understand the problem and provide you with the appropriate assistance.

    Thank you for your cooperation. If you have any further questions or concerns, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Krzysztof
    Krzysztof
    Participant
    February 21, 2023 at 16:55

    sure .. here are screenshots:

    #1 Single product view
    https://gyazo.com/3e328711af2ab2829a1145b37fd80581
    Back In Stock Notifier should be above add to cart buttons as it is on variable product: https://gyazo.com/6bdd7bd0a1474d9f9ceb11e9d16c5ea2

    #2 Sticky bottom bar
    https://gyazo.com/b6743e5e3baf0e7fa5da30a6d2c946c6
    when you scroll down, Back In Stock Notifier should not be showed on add to cart sticky bottom bar

    #3 Off-canvas view – variable product
    https://gyazo.com/b729e7d1cd171bbd23fdccb93ca60f2b
    and here switching between size/variable multiplies Back In Stock Notifier.

    #4 Off-Canvas – single product
    https://gyazo.com/53b311ba62f89a8dc630b6325c659910
    Back In Stock Notifier should be above add to cart buttons

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 22, 2023 at 13:36

    Hello,

    We kindly request that you provide the “User” for FTP credentials.
    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Krzysztof
    Krzysztof
    Participant
    February 22, 2023 at 14:18

    see prv

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 23, 2023 at 19:27

    Hello,

    We regret to inform you that the access is not working.
    Details in private content.

    Best Regards, 8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Krzysztof
    Krzysztof
    Participant
    February 23, 2023 at 19:40

    my mistake .. see prv

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 24, 2023 at 17:00

    Hello,
    Unfortunately, in order to achieve this effect, modifications need to be made to the files of the plugin “Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro”. This is not a good practice, as the fix will be lost after the plugin is updated.

    We kindly ask you to contact the plugin authors with the question why their actions cannot be disabled using the WordPress hook system. For example, the following code can be used:

    remove_action(‘woocommerce_simple_add_to_cart’, array(‘CWG_Instock_Notifier_Product’,’display_in_simple_product’), 31);

    add_action(‘wp’, function() {
    remove_action(‘woocommerce_simple_add_to_cart’, array(‘CWG_Instock_Notifier_Product’,’display_in_simple_product’), 31);
    }, 20);

    We hope they will provide a way to disable (or change the order of) the hooks without having to modify their plugin code.

    Best Regards,
    8Theme’s Team

    Avatar: Nancy
    Nancy
    Participant
    February 25, 2023 at 10:10

    Is there a back in stock notifier plugin that works nicely with your theme or is it build in? (Sorry newbie here, but it’s a quite important part of our store).

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 25, 2023 at 16:22

    Hello, Nancy,

    Unfortunately, we do not currently have an integrated “back in stock” functionality.
    We have not tested the theme with any similar plugins either.
    You may use the “Back In Stock Notifier for WooCommerce compatibility for single products” plugin, which is compatible with the theme.
    Your only issue would be the inability to change the position of the “back in stock” block.

    Best Regards,
    8Theme’s Team

    Avatar: Krzysztof
    Krzysztof
    Participant
    February 26, 2023 at 10:56

    Thx .. I will get in contract with plugin author. But would you be willing to share unofficial solution πŸ™‚ I mean, which part of plugin code needs to be modified, so I can apply it before plugin author will make a changes on their side. Of course I’m fully aware that it will be overwritten with plugin update etc.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 27, 2023 at 13:38

    Hello, Krzysztof,

    We have done this for you, details can be found in the private content.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Nancy
    Nancy
    Participant
    February 27, 2023 at 13:40

    Can you not publish this publicly? Or does it have confidential information?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2023 at 14:25

    Hello, Nancy,

    Yes, it has confidential information and the reply is useful for Krzysztof only.

    Please check our previous reply for you – https://prnt.sc/HUUB6AerRdyB

    If you still want to get assistance from our side, please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ for your question, and describe it in more detail, to prevent a misunderstanding here.

    Kind Regards,
    8theme team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 27, 2023 at 14:41

    Dear Krzysztof,

    Could you please share the information with Nancy if it works for you?

    Best Regards,
    8Theme’s Team

    Avatar: Krzysztof
    Krzysztof
    Participant
    February 27, 2023 at 15:36

    sure will do .. just let me finish all tests πŸ™‚

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2023 at 11:24

    Hello, Krzysztof,

    Ok. We will wait for your reply.

    Kind Regards,
    8theme team

    Avatar: Nancy
    Nancy
    Participant
    February 28, 2023 at 11:46

    Thanks in advance!

    Avatar: Krzysztof
    Krzysztof
    Participant
    February 28, 2023 at 20:08

    Hi
    Issues I noticed:
    1) on the simple out-of-stock product Back In Stock Notifier not showing but should πŸ™‚ (link#1 from prv)

    2) on the variable product and quick off-canvas view , there is wrong order -> Back In stock notifier jumps above swatches (https://gyazo.com/730e30754f2e2edfd0257a78632bfeb0) but this is not a big deal and can stay as is.

    3) Back In Stock Notifier displayed on the sticky bottom bar does not work. You may fill out fields but click on “Notify when back on stock” has no effect. I suspect this is related to missing recaptcha here.

    4) Not sure if this is an issue after Back In Stock Notifier or general in xstore .. but while one of the variants is out-of-stock , on the sticky bottom bar, you still can click on “add to cart” button. Page is only reloading and luckily product is not added to cart but still a bit confusing for the customers. This is hot it looks when you open page (link #2 from prv) scroll down, click on “select option” , select middle wariant which is out of stock https://gyazo.com/3004fb8d3269bac0b746a6ca915c8c46
    Interesting is that if you first select variable at the top of the page, than scroll down , click on “select option” , select middle wariant which is out of stock , button “add to cart” is greyed so you can not click on it. (and it should be like that. But here again if you choose next variable which is on backorder it is also greyed but should not be as this one is allowed to be ordered. https://gyazo.com/54021a78358f665b35ca271f6308ee21

    5) when I switched in Back In Stock Notifier setting “Frontend Subscribe Form Display Type” to “pop-up subscribe form” button almost overlapping to other buttons, but most probably this can be easily corrected via css https://gyazo.com/5a4c6c8982ff384271c6942ed0dc35ab

    That’s all for now.

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 3, 2023 at 16:09

    Hello,

    We are pleased to inform you that we have successfully resolved issues 1, 3, 4, and 5. To address issue 2, please use the “Back In Stock Notifier For WooCommerce Compatibility” plugin.

    Best Regards,
    8Theme’s Team

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