I have enabled the progress bar which I believe will really add value to our business however, if I then apply a discount code, which takes the customer below the MOQ spend for free delivery it it still showing as they are able to get free shipping.
Can you please help? Am I missing something?
Thank youTheme version: 9.0.3 WooCommerce version: 7.3.0
Thank you for your inquiry. At this time, we do not have the feature you are looking for available. However, if you could provide us with your admin panel access and FTP, we would be happy to implement it for you.
That would be amazing – thank you so so much!!!
We have found a solution to your problem, please provide FTP access so that we can transfer the fix to you.
I’m afriad we are not able to provide FTP access as our hosting provider limits this to avoid website issues. Can you please tell me what needs adding and I will send it to them?
Thank you for reaching out to us. In order to resolve your issue, we recommend updating both the theme and the plugin to the latest version. To help you with this, we have provided a few video tutorials below:
Once you have updated the theme and plugin, please refer to the private content for the next steps.
If you have any further questions or concerns, please do not hesitate to contact us.
The 8theme team
I have followed everything you mentioned above, however I didn’t have the option to select “No” for the Ignore Discount option as it isn’t on the page…
The feature still doesn’t work properly. I have set the free shipping to £69, and after I applied the discount it says to spend another £0.08 even though it should be another £2.44.
Can you please let help?
We can’t see your screenshots. Please upload these media on the filesharing service and provide us with URL – https://wetransfer.com/
Of course please see in private area.
Please update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update https://prnt.sc/g3OQN-E1aPzg
Thank you for your cooperation and we look forward to hearing from you soon.
I have updates again and its there now thank you. It seems to work on the cart page itself now which is great. However after I have applied a code, if I go back to the homepage or a product page and hover over the basket button, it doesn’t seem to be syncing and doesn’t show any amount on Desktop.
On Mobile it does show the amount when you hover over the cart, but it doesn’t take into account the discount applied.
We are pleased to inform you that we have released an update which includes a fix for the bug.
You can check it out.
Additionally, we have enabled the Ignore Coupons option for both the cart page and the global site. You can view this in the video below.
Will I need to update plugin/theme again – theyre not showing any new updates available. I have just tested and still facing the same issues as before?
Thank you for your response.
As we can see, it works fine on the Cart page, but not in the Off-Canvas cart.
Please download functions.php file from this page – https://we.tl/t-4OWYyUUWhc and reupload it into plugins/et-core-plugin/app/models/customizer folder via FTP.
Clear cache and check the result then.
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