Tony Rodriguez

Hello, @sk,

Sorry for the inconvenience, I have tested the provided FTP now and it is correct/working.

But now your provided WP Admin Login details are not working, and I need it too, to solve your issue.

So please share the correct/working WP Admin URL and Credentials with me as well in the private content area of this topic, so that I’ll start working on it.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @Saira,

Alright, I have checked and confirmed that this feature is not available in the WP Bakery version for now. But the Elementor have. But as you said that you are using the WP Bakery version on your site. We are currently working on the update. I hope in future coming updates of our theme this option will be included in the WPBakery version too.
So you can wait or use the third-party plugin which suits your requirement at your own risk.

You can submit a request here https://www.8theme.com/taskboard/ , so our dev team read it.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @Dasun,

The checkout page and the form on the page come from the WooCommerce plugin and by default in the plugin there is no such feature like this also, you cannot make it from the theme options and the changes require customization.

If you want paid Customization services submit a customization request to WPKraken team.

OR you can try with any third-party plugin which better meets your requirements.

Regards 8Themes Team.

Hello, @Kris,

Sorry to say that but we cannot suggest any third-party plugins to our customers because sometimes they conflict and cause unexpected issues on the site. You can use any of the third-party plugins that suit your requirement and use it at your own risk.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @IvanMTK,

Actually, your provided login details of the staging site are not valid as you can see in this image: https://postimg.cc/G8Yt7qHb please share the valid access in the private content area so that I can check and debug your issue to fix it.

Regards 8Themes Team.

Hello, @GazTheGoat,

Actually, you are using the third-party plugin for this purpose on your site, and that third-party plugin is not compatible with our theme and nor included in the third-party plugins compatible list confirmed from our end on item’s main page, Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @Allan Morrow,

I have captured a video for you, in which I showed you how to set/move the categories and tags to the bottom of the product pages please watch it complete for a better reference: https://www.veed.io/view/d7287002-4234-400c-934b-6ae92c1de0c1/showcase?sharingWidget=true

Regards 8Themes Team.

Hello, @microw007,

1- To show the button and stock quantity one by one simply navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce (Shop) >> Single Product Builder then check the image and follow the steps: https://postimg.cc/68yc3BCm

2- The settings you set for the button color will work on the button. You are checking the <a> and <span> tags these are not the buttons check the image: https://postimg.cc/cKPbZrjh and here are the button results: https://postimg.cc/7bwpLTht as you can see both imagesit mean that the settings you set from theme options work perfectly.

Regards 8Themes Team.

Hello, @AnimalShop,

Could you please explain your issue in detail with Screenshots for my better
understanding? For now, I am not getting what exactly you want.

And please provide us your site WP-ADMIN Login details in the below-listed format in a private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Also, I have checked your provided link and it requires a password to open. See the image for reference: https://postimg.cc/k2dJhKcx

Regards 8Themes Team.

Hello, @Oliver Theiß,

1. For making a border without a radius, please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and it will solve your issue.

tr .value .st-swatch-preview .subtype-square span {
    border-radius: 0 !important;
}

2. Your issue has been solved please check back your site now after removing the browser cache, I have added the Custom CSS code under XStore >> Theme Settings >> Theme Custom CSS >> Global CSS as shown in this screenshot: https://postimg.cc/563D5z67

Without hover: https://postimg.cc/CZj21fTs
With hover: https://postimg.cc/rdChcXxh

Regards 8Themes Team.

Hello, @mohamed aly,

We did not test such plugins officially with our theme, so can’t give a solid recommendation.

Unfortunately. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. You can try with anyone that better meets your requirements but at your own risk.

Thanks for your understanding and for contacting us.
Have a nice day.

Regards 8Themes Team.

Hello, @Ismael,

I just cleared the Wp Rocket plugin cache and your issue is resolved. Please see this screenshot for a better reference: https://postimg.cc/n9r5T6Kz

Regards 8Themes Team.

Hello, @Saira,

1- In the widget, there is no option to set the specific column settings for mobile and desktop. So to solve this you have to use the custom CSS code.

To set the CSS code first you have to know that the category will appear on multiple pages of your site. If you set the code using default category classes it will affect all the categories on your site. So, to set the code only for a specific section first set the “CSS ID” on the widget/element as I did: https://postimg.cc/vDLP3Vx2 I name the ID “Test” so that now I will use the default category class with this ID then my code will only work for this section. This is the default CSS class for the category “.category-grid” and I set the ID “Test” so with the ID and class the code will be like this.

@media(max-width:768px){
#Test .category-grid{width:50% !important;}}

As you can see from the above code I set my ID with the category class just like this you can do it on your site.

2- To know how to set the overlay color on the product category widget of our theme please watch this video complete: https://streamable.com/jy6iw0

Regards 8Themes Team.

Hello, @Tal,

Thanks for using our Theme and for contacting us.

1- Your issue is resolved now kindly check back to your site after clearing the browser cache. I click on the button and it doesn’t change its size: https://postimg.cc/T5dDprhs to solve this I just clear the cache from the WP Rocket plugin settings and check the image: https://postimg.cc/cvmP3WD5

2- Actually, there are two sidebars available for the shop page you use the “Shop Filter” sidebar and there is another sidebar for the shop page which is “Shop sidebar” as you can see in the image: https://postimg.cc/yJfCSR1G both have different types of layout.

The sidebar you are using will show the filter on top of the product on mobile and desktop but the sidebar “Shop Sidebar” will show the filter on the sidebar on desktop and mobile will have a button to open the sidebar of filters this is how it works. Check the examples here for a better reference: https://postimg.cc/2VJr8MjZ and https://postimg.cc/D4037dt6

3- There is a CSS added that is causing the issue check the image: https://postimg.cc/VJJChxvZ Please try to remove it from the theme options >> theme custom CSS >> global CSS and then check back to your site after clearing the browser cache. Your issue will be resolved.

Regards 8Themes Team.

Hello, @mohamed aly,

Alright, Actually, there is no option in the theme like this. You can delete the data manually if you want or you can use any third-party plugin for this which suits your requirement at your own risk.

Further, you can contact Woocommerce or WordPress Support to get advice on this. It totally independent of our theme.

Regards 8Themes Team.