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Shows me array in products since last update

This topic has 11 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Ismael

Ismael

Participant

October 4, 2022 at 17:26

Hello,

Why am I getting the word ‘ARRAY’ in the GTIN box since the last theme update?

This appears automatically every time I upload or update a product.

I’m attaching screenshots so you can check it out.

Thank you.

Please, contact administrator
for this information.

#335803 Copied Theme version: 8.3.3 WooCommerce version: 6.8.2

10 Answers

Tony Rodriguez

Support staff

October 5, 2022 at 07:16

Hello, @Ismael,

Thanks for elaborating your issue with the help of screenshots. I have understood your issue. I check the same thing on our test site and here is the results of it: https://postimg.cc/SnL0LkNJ and https://postimg.cc/sBfLpWNN as you can see there is no issue with the theme it is working just fine.

Now, Please if you added customization in the child theme then activate the parent theme and check back to your issue, if it still appear then try to disable all the third-party plugins then check back to your issue, I hope it will be resolved and If not then keep all the third party plugins disabled and share your site WP Admin URL and access in the below mentioned format at private content area of this topic:

WP-admin URL:
WP-admin username:
WP-admin Password:

So that I will check your issue and provide you with a proper solution.

Note: Please take a complete backup of your site before following all the above steps.and allow us to debug your site and change/remove the plugins as well.

Regards 8Themes Team.

#335823 Copied

Ismael

Participant

October 5, 2022 at 11:57

Hello, it keeps happening.

The problem is not when you include a GTIN, the problem is when the GTIN field is empty and you update or publish a product, which shows you the word ARRAY.

Afterwards, if you remove the word ARRAY, and you update again, it appears fine.

But of course, it’s a double work to have to delete it and publish twice.

I indicate the access keys in the private area.

Please let me know if you touch anything.

Thank you.

Please contact administrator
for this information.

#335849 Copied

Tony Rodriguez

Support staff

October 5, 2022 at 12:01

Hello, @Ismael,

Just tried to access your site and it is giving this error: https://postimg.cc/jwMYrT8K

Regards 8Themes Team.

#335850 Copied

Ismael

Participant

October 5, 2022 at 12:42

From which country are you trying to access? Can you give me your IP address to see if it is blocked on the server? Thank you.

#335858 Copied

Tony Rodriguez

Support staff

October 6, 2022 at 05:03

Hello, @Ismael,

I am trying to access it from Pakistan, and I do not have the static IP, so please allow Pakistani IP’s for a while.

Regards 8Themes Team.

#335883 Copied

Ismael

Participant

October 6, 2022 at 07:59

Please check your access from Pakistan again now. Thank you.

#335901 Copied

Tony Rodriguez

Support staff

October 6, 2022 at 09:09

Hello, @Ismael,

Thanks for giving us access. Your issue has been solved now, please check back to your site after clearing the browser cache. I have made a video for you. Please watch it complete this video for a better reference: https://www.veed.io/view/587ec2ae-3706-4af8-93e5-614288cd003e/showcase?sharingWidget=true

Regards 8Themes Team.

#335905 Copied

Ismael

Participant

October 6, 2022 at 09:27

Great, thank you.

How did you manage it? I’d like to know in case it happens again in the future.

#335906 Copied

Tony Rodriguez

Support staff

October 6, 2022 at 09:43

Hello, @Ismael,

I just cleared the Wp Rocket plugin cache and your issue is resolved. Please see this screenshot for a better reference: https://postimg.cc/n9r5T6Kz

Regards 8Themes Team.

#335907 Copied

Ismael

Participant

October 6, 2022 at 11:07

Thank you!

#335916 Copied
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The issue related to '‘Shows me array in products since last update’' has been successfully resolved, and the topic is now closed for further responses

Shows me array in products since last update

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