Tony Rodriguez

Hello, @Kris,

1- Thanks for sharing the details and elaborating on your issue.
I have tested your issue on your site and found that other brands and search results for other products are working well. The issue is in the brand name “Boffalora” When I search it shows two products but if I check the brand page by selecting the brand from the brand filter it shows 4 products. Now, The two product that doesn’t appear in the search results of “Boffalora” are the:
https://certaplatform.com.hk/shop/wine/red-wine/la-sasa-riserva-docg-2017/
https://certaplatform.com.hk/shop/wine/red-wine/pietrisco-valtellina-superiore-docg-2018/

Now, Would you please try to delete these products completely and then try to add the product again manually, and select the different brand this time then check the results first if the products start to appear then edit the products again, and then set the brand to “Boffalora” then check back to your site after clearing the browser cache I hope your issue will be resolved.

2- It is a cache issue nothing else try to contact your service provider to flush the server cache and then try to disable the cache plugin until your site is in development mode. I hope you will never face any issues again.

Regards 8Themes Team.

Hello, @TFS,

A domain name’s length, keywords, and extension are critical components of an SEO strategy. A trustworthy, focused, and simple domain name will get more traffic and interest from people and search engines.

However, in general, shorter domain names are often seen as being more advantageous from an SEO perspective, as they are easier to remember and are less likely to be misspelled.

Further, you can read this article: https://moz.com/learn/seo/domain#:~:text=Are%20domain%20names%20important%20to,brand%2Dability%2C%20and%20more.

Regards 8Themes Team.

Hello, @Artur,

Sound’s Good!!

Always try to clear the Cloudflare cache or turn it OFF till you are in the development process to avoid these kinds of issues.

Well, if you need our help in the future, feel free to generate a new topic, we are always here to help you.

Thanks for contacting us.
Have a nice day.

Case Closed.
Regards 8Themes Team.

Hello, @javajiver,

You’re Most Welcome!! & Thanks for your understanding.

Your site link is already under the private content area, so no one will access it, do not need to worry about it, please check the private content area.

Have a nice day 🙂

Regards 8Themes Team.

Hello, @Kazi Sabit,

Sound’s Good!!
Thanks for your understanding and for contacting us.
Have a nice day. 🙂

Case Closed.
Regards 8Themes Team.

Hello, @Kazi Sabit,

Yes you can use the color code instead of color name in the given code as well: https://www.color-hex.com/

Regards 8Themes Team.

Hello, @Ismael,

Just tried to access your site and it is giving this error: https://postimg.cc/jwMYrT8K

Regards 8Themes Team.

Hello, @Kazi Sabit,

1- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

#customer_details input{border-color:red !important;}
#customer_details .select2-container{border: solid 1px red !important;}

Then save settings and check back to your site after clearing the browser cache. The result will appear like this: https://postimg.cc/JtHy9994
Note: in the above code the word “red” is the color and you can change it with you want.

2- Thanks for your suggestion currently there is no option in the theme to make it as you describe. We will think about it.

Regards 8Themes Team.

Hello, @Zaid ALi,

1- Your issue is resolved now kindly check back to your site after clearing the browser cache. I added a custom CSS code in the theme options to solve your issue check the image here: https://postimg.cc/njGQP7sb and https://postimg.cc/gwPVtGMh

2- Sorry to say, that there is no option like this in the theme it requires customization. If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @Cube54,

Actually, There is nothing. You set the images settings from the WooCommerce settings to 600 and you upload the product images that have less than 400 size. So WooCommerce stretches the images to set it to 600 that’s why the images appear blurry. I add a new product on your site and set the image to high resolution, you can see in this video there is no issue: https://streamable.com/4iqs8i the image appears just perfect.

Here is the product link that I created: https://home4sport.co.il/מוצר/support-testing-product/

Regards 8Themes Team.

Hello, @javajiver,

I have tested the same thing on our test site and found no issue. There is no error, it is working just fine as you can see also, check this video for a better reference: https://streamable.com/baiavz it is confirmed that the theme has no issue.

Now, On your site as you said that you proxied the domain URL so that’s why the URLs are not working fine especially the AJAX ones because AJAX doesn’t load the page it works live. There must be something wrong in proxying the domain process that you have made. You can also contact your service provider and let them know about your issue. I hope they will be able to fix it. Furthermore, Here are a few articles to know how to proxied the domains successfully with step by step guide. Please check to confirm that you have done it successfully and you didn’t miss any steps.

https://docs.airship.com/reference/integration/custom-domain-proxy/
https://www.godaddy.com/garage/how-to-set-up-an-https-proxy-server/

I hope the article helps.

Regards 8Themes Team.

Hello, @Luis Salazar Matinella,

Your issue has been solved please check back to your site now after removing the browser cache, I have changed/translated into the Core plugin language file here: https://comprando.com.py/wp-admin/admin.php?path=languages%2Floco%2Fplugins%2Fxstore-core-es_ES.po&bundle=et-core-plugin%2Fet-core-plugin.php&domain=xstore-core&page=loco-plugin&action=file-edit

https://postimg.cc/0bsJQgJG
https://postimg.cc/Cd79j6c0

So you can change it from there as per your requirements.

Regards 8Themes Team.

Hello, @Ismael,

Thanks for elaborating your issue with the help of screenshots. I have understood your issue. I check the same thing on our test site and here is the results of it: https://postimg.cc/SnL0LkNJ and https://postimg.cc/sBfLpWNN as you can see there is no issue with the theme it is working just fine.

Now, Please if you added customization in the child theme then activate the parent theme and check back to your issue, if it still appear then try to disable all the third-party plugins then check back to your issue, I hope it will be resolved and If not then keep all the third party plugins disabled and share your site WP Admin URL and access in the below mentioned format at private content area of this topic:

WP-admin URL:
WP-admin username:
WP-admin Password:

So that I will check your issue and provide you with a proper solution.

Note: Please take a complete backup of your site before following all the above steps.and allow us to debug your site and change/remove the plugins as well.

Regards 8Themes Team.

Hello, @microw007,

1- I was testing your issue by adding a new button on the site. There is no issue, it works just perfectly fine. Please check the video by clicking on the link: https://streamable.com/nropmx You will see it is working perfectly.

Try to check back your issue after clearing the browser cache or in a new browser.

2- In order to know the first button is and how can you edit it please watch this video: https://streamable.com/ehzb5c

3- To edit the color of the product categories simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and the paste the below code at the bottom of the CSS box there.

.sidebar-widget ul li a, .widget_product_categories.sidebar-widget ul li a{color:black !important;}

Then save settings and check back to your site after clearing the browser cache. Result will be appear like this: https://postimg.cc/t1Qk2jfV

Regards 8Themes Team.

Hello, @Zaid ALi,

The width of mobile menu is set to fine as you can see in the image of your site: https://postimg.cc/8JNK4S3z and regarding to the single product page layout I have set the layout to full from the XSTORE >> Theme Options >> WooCommerce >> Single Product Builder >> Layout check the image: https://postimg.cc/yWrjgcVd and here is the resulting image of it: https://postimg.cc/BP8xc7qv

Please check back to your site after clearing the browser cache.

Regards 8Themes Team.