Plugin for products now showing on product page.

This topic has 4 replies, 2 voices, and was last updated 1 year, 4 months ago ago by Tony Rodriguez

  • Avatar: GazTheGoat
    GazTheGoat
    Participant
    October 6, 2022 at 22:26

    Hi,

    I have installed this theme and have a plugin from a company that I use to sell there products.
    This plugin displays products in woocommerce

    When i view a product page the options of the variable product don’t show.
    Nothing actually shows at all with regards to the price, qty etc
    https://drive.google.com/file/d/1n70Qmt6PUbz8yNOHJVRjTEfe4mTtr_7e/view?usp=drivesdk

    This works with all other themes I have tried but wont with yours.
    Im not sure what the issue is.

    Can someone please help.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 7, 2022 at 07:13

    Hello, @GazTheGoat,

    Actually, you are using the third-party plugin for this purpose on your site, and that third-party plugin is not compatible with our theme and nor included in the third-party plugins compatible list confirmed from our end on item’s main page, Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: GazTheGoat
    GazTheGoat
    Participant
    October 7, 2022 at 07:20

    Is there nothing you can do to make this work if we pay for the customisation?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 7, 2022 at 07:29

    Hello, @GazTheGoat,

    Unfortunately, here we only provide our dedicated support for the theme options related issues only, If you want paid Customization services submit a customization request to WPKraken team.

    Regards 8Themes Team.

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.