Tony Rodriguez

Hello, @don,

We have already replied to your duplicate topic here: https://www.8theme.com/topic/select-category-pop-up-behind-add-new-product-in-vendor-dashboard-dokan/#post-341719 please check and reply to it accordingly, and please do not generate multiple topics for the same issue.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @LomP,

Could you please share your site WP Admin URL and Credentials with me in the private content area of this topic as lited below, so that I will check it for you on your site and help you out accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @qtwrk,

You have to edit your page with page builder and then Settings of element > disable XStore Ajaxify > Lazy Loading > Off https://prnt.sc/1vTxzJw-2-o7

Regards 8Themes Team.

Hello, @mohamed aly,

Please try to use the PHP version 7.4 on your live site as it is the fully tested and recommended version from our end to use the theme.

And for your issue, please make the clone/test site and change the PHP version to 8 on it, if the issue will persist on it, then please share the site WP Admin and Cpanel Login details with us, in the private content area of this topic, so that we will check it with our development department for you, and will fix it.

Regards 8Themes Team.

Hello, @buscape,

1. Cross-sells: You have to edit the product and remove the Cross-sells products from it: https://postimg.cc/TKq82Qmk and it will remove from the cart page.

2. Remove Sold Out Products: Unfortunately there is no such option in our theme or in WooCommerce for it, and there is no ready solution as well, so it is not possible with the current theme version and requires extra Customization.

Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @Martin,

Sorry for the inconvenience, The file generator was removed. It will be removed from the WhiteLabel also.

Regards 8Themes Team.

Hello, @mahlv,

Alright, Please, first of all, take a complete backup of your site and then activate the WordPress default theme like “Twenty Twenty Three”, if the issue still persists with the default WordPress Theme as well then you have to contact the plugin author, But if it works fine with the default WordPress theme then it might be third-party plugins confliction issue so in this case, you have to disable all the third-party plugins that don’t come in our theme package and then check back to your issue after clearing the browser cache. I hope your issue will be resolved.

But if still not, then please allow us to debug your site which includes changing/removing the plugins and removing the customization from the theme as well.

Note: Before performing all the above steps please take a complete backup of your site in case if anything goes wrong you should have a backup of your site.

Regards 8Themes Team.

Hello, @buscape,

Your issue is resolved now, please check back to your site after clearing the browser cache.

First, I have Turn On Enable classic widget panel from XStore > Theme Settings > General/Layout then I have delete custom HTML widget in cart area from Appearance > Widget. See image here: https://ibb.co/ysM8GCB and https://ibb.co/LQrTfCB

Regards 8Themes Team.

Hello, @levacare,

1- Actually, You just add the add to cart widget and set the button you didn’t add the product in the widget settings that is why it is showing an error. Please configure the widget settings and add a product in it so that if the user clicks on the button it will add the product to the cart you set in the widget settings. See the image: https://postimg.cc/gX0cjrjk

2- Exactly, It is a variable product which have the color options for the user to choose before adding it to the cart. So that is why when you click on the button it redirects you to the product page to choose the color variation first. If you set the color option on the home page too for the user then the user simply choose the color and add the product to the cart from the home page as well.

I have checked your site and found that you added/using the Custom Attributes in single product page, you did not choose the default attributes for the product which has been created under the WP-Dashboard >> Products >> Attributes. I have chosen the default attributes. See image here : https://ibb.co/ZdQKGWL and https://ibb.co/N6CwmhS and it will also show on the Shop/Category and home page as well.

Further, you can read this article to know how to create/add variable product: https://woocommerce.com/document/variable-product/

3- Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/hzbS2xYr

Note: Now please generate a fresh new topic for every single new issue you will face, as this will help us to understand the issue properly and reply to the topic accordingly, multiple issues in the same topic, might create mess up and understanding issues for both of us, Thanks for your understanding.

Regards 8Themes Team.

Hello, @IP,

Then I suggest you to simply create the new page and then use the XStore Studio feature on it: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/ check the page you want to import is available in XStore Studio and then simply Import it and it will work for you.

Otherwise, Please export your site data such as: (users, Woo Commerce (orders – products, etc), pages, etc and everything like that) via any means, and then reset your WordPress and then start from scratch, Import the new demo you want on your site and then again import the exported data on your site.

Regards 8Themes Team.

Hello, @IP,

You’re Most Welcome!!
Thanks for understanding and for contacting us.

Have a nice weekend. ?

Topic Closed.
Regards 8Themes Team.

Hello, @IP,

You’re Most Welcome!!
We are thrilled that we helped you in solving your issue.

Thanks for contacting us.
Have a nice day. ?

Topic Closed.
Regards 8Themes Team.

Hello, @Peter,

You’re Most Welcome!!
We are thrilled that our proposed solution worked for you.

Thanks for contacting us.
Have a nice day. ?

Topic Closed.
Regards 8Themes Team.

Hello, @LuciH,

I have tried to change the footer Menu from Static Block and it is working fine on the frontend too, here are the screenshots: https://ibb.co/1vQLJwT
https://ibb.co/P4L0q4S

So you can simply create the new Menu from Appearance >> Menu and then that Menu will also be available in the Menu element under Footer Static Block and you have to choose it from there and it will work for you.

Regards 8Themes Team.

Hello, @levacare,

1- In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.category-grid.text-color-dark .count{color:red !important;font-size:25px !important;}
.category-grid .categories-mask h4{color:red !important;font-size:25px !important;}

Then save settings and check back to your site after clearing the browser cache.

Note: in the above code the word “red” is the color and the word “25” is the size of the font you can change it with you want.

2- Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/c6CVYCvC

3- simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.page-id-6 form.woocommerce-shipping-calculator{display:none !important;}

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.