Sticky footer and static block info message

This topic has 16 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: mahlv
    mahlv
    Participant
    December 1, 2022 at 20:20

    Hi there, how are you guys,

    hv a issue, I’m trying to let sticky footer just on desktop, I can select only desktop option on elementor, but then It just works when I activate sticky footer on xstore editor, and it ends enabling the feature for all devices, how can I just go with desktop ?

    Another question, this message appears at the top of my pages, how do I remove it ?

    static block unpublished alert

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 2, 2022 at 06:38

    Hello, @mahlv,

    1- Alright, To show the sticky footer on the desktop and remove it from other devices simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    @media(max-width:991px){.et-footers-wrapper{position:relative !important;}}

    Then save settings and check back to your site after clearing the browser cache.

    2- The issue is resolved now, kindly check back to your site after clearing the browser cache. There was a block added in the “Banner Header” from the Appearance >> Widgets I just removed it and your issue was resolved.

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 2, 2022 at 23:03

    Hi Tony, tks a lot for your help,

    srry but we have another issue/doubt,

    theres a white gap before footer that only appears on mobile or at xstore editor mode as you can see on images attached below, I could not get rid of it

    mobile gap

    white gap on editor

    tks so much for attention

    Matheus

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 3, 2022 at 06:17

    Hello, @mahlv,

    Your issue is resolved now kindly check back to your site after clearing the browser cache. I have added this CSS code in the theme settings: https://postimg.cc/ZvFmHWrB to solve your issue. Here is the resulting image: https://postimg.cc/N9RvGKCJ and https://postimg.cc/BjyvX1N4

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 7, 2022 at 20:11

    It worked Tony, tks a lot,

    another issue that I have is that the vertical hidden tab that is used for login and register is now under sections on the page,

    maybe cause we changed the z-index of main sections, I’ve tried to change the class position and z-index with css but didn´t work

    hidden tab under section

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 8, 2022 at 05:21

    Hello, @mahlv,

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .container.content-page.sidebar-mobile-bottom {
        z-index: -999999 !important;
        position: inherit !important;
    }

    https://postimg.cc/hJdLRMwN
    https://postimg.cc/mzd2XWj4

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 16, 2022 at 18:38

    Hi there, there’s a new error when we try to add products on wcfm multivendor plugin, the product don´t load,
    can we have a solution for it ?

    js error

    tks a lot

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2022 at 07:17

    Hello, @mahlv,

    Alright, Please, first of all, take a complete backup of your site and then activate the WordPress default theme like “Twenty Twenty Three”, if the issue still persists with the default WordPress Theme as well then you have to contact the plugin author, But if it works fine with the default WordPress theme then it might be third-party plugins confliction issue so in this case, you have to disable all the third-party plugins that don’t come in our theme package and then check back to your issue after clearing the browser cache. I hope your issue will be resolved.

    But if still not, then please allow us to debug your site which includes changing/removing the plugins and removing the customization from the theme as well.

    Note: Before performing all the above steps please take a complete backup of your site in case if anything goes wrong you should have a backup of your site.

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 18, 2022 at 23:43

    Right Tony,
    already perform all steps and it didn´t work,
    we have auto backups on server everyday so we can try to debug and see if we can make it work,

    regards,

    Matheus

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 19, 2022 at 06:44

    Hello, @mahlv,

    I have checked your issue with the default WordPress theme by disabling the theme core plugins as well. But I found the same thing with the default WordPress theme too. So it makes it clear that the issue is not coming from our theme. See the video for a better reference: https://streamable.com/bnv1lf

    In order to solve your issue you have to contact the plugin author/support for further assistance.

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 20, 2022 at 15:26

    Hi Tony,
    tks for attention,
    the wordfence plugin seems to be the main issue that was blocking when customer added new products to store.

    regards

    Matheus

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 04:55

    Hello, @mahlv,

    I see, Sound’s Good!! that you finally found the culprit, Now I suggest you to do not use that plugin OR if it is necessary then try to reach out to the plugin author and ask them to fix this issue for you by making that plugin compatible with our theme.

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 22, 2022 at 02:08

    Sure Tony, tks a lot for the advice, you advise to don’t use wcfm plugin? or the one that was causing the issue, wordfence ?

    another doubt that we have is on how can we translate/edit the Fake Sale Popup text from sales booster,
    “Someone recently bought a, 30 minutes ago, from, View product button”

    popup text

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:58

    Hello, @mahlv,

    1. My advice is to do not use the wordfence.

    2. You have to translate it into the Core plugin language file: https://postimg.cc/Mfqm18vg

    https://xstore.helpscoutdocs.com/article/30-base-theme-translation

    Regards 8Themes Team.

    Avatar: mahlv
    mahlv
    Participant
    December 27, 2022 at 19:26

    Perfect Tony tks a lot,

    1) Can we display social login google/facebook on Mini-account Off-canvas sidebar ?

    mini account sidebar social login button add

    2) Can we upload a Child theme with all the edits and updates that we’ve made until here ?

    regards

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 28, 2022 at 06:40

    Hello, @mahlv,

    1- Yes you can simply check this article and watch the video in this article to understand it better: https://xstore.helpscoutdocs.com/article/87-facebook-login

    2- You can create and use the child theme. All the theme settings you have set will work fine with the child theme but if you added customization in the parent theme it will not work with the child theme you have to add the customization in the child theme. In order to know how to create a child theme navigate to the XSTORE >> DEMO Import >> click on any demo >> then create and use the child theme and close the demo importer option do not import the demo again if you already imported: https://postimg.cc/ZvtXyzZ5

    OR you can read and follow the instructions written in our theme documentation here: https://xstore.helpscoutdocs.com/article/32-child-theme

    Regards 8Themes Team.

  • Viewing 16 results - 1 through 16 (of 16 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.