Tony Rodriguez

Hello, @Shehzad Ghazi,

Ok. Sure. Take your time, and let us know the result.

Thanks for contacting us.
Have a nice day.

Regards 8Themes Team.

Hello, @Henrik Kriiger,

You can use custom CSS code as a workaround:

1/ for Single product gallery images

.swipers-couple-wrapper .swiper-wrapper img {
pointer-events: none;
}

2/ for Shop page products

.content-product .product-content-image img {
pointer-events: none;
}

3/ Or you may add the next CSS snippet to globally remove the title on hover for images that have one

img[title] {
pointer-events: none;
}

OR Please read this thread: https://stackoverflow.com/questions/32390055/remove-image-title-when-hovering-using-css#:~:text=Are%20there%20any%20way%20to%20do%20that%20using%20CSS%3F&text=Unfortunately%2C%20this%20is%20not%20possible,remove%20of%20those%20title%20attributes.

Regards 8Themes Team.

Hello, @Ms Morbenia Morbeck,

I can understand. But the thing is, without the complete admin menus, installing the theme and plugins and configuring them is not possible. So I suggest you install a fresh new WordPress on the server, you are using now and then share the access of it in the private content area to us and let us know so that I will install the theme on your site and you will be able to install the plugins and import the demo to configure your site without any problem.

Regards 8Themes Team.

Hello, @Martin,

First of all, thanks for the detail explanation of the issue.

Now, the thing is on your site there multiple cache plugins installed and activated also, you are using the theme cache options on your site as well. While using third-party plugins for the cache/optimizing do not use the theme settings for the cache both will conflict and cause unexpected issues on the site like now.

To solve your issue I just disable these options from the theme settings >> speed optimization >> see the images: https://postimg.cc/V5c1qCjm and https://postimg.cc/LYp71jGW by doing this your issue is resolved. Here is the resulting video from my personal mobile: https://streamable.com/rabdnr as you can see I navigate to multiple pages and the header is working fine now.

Further if the issue came back again then try to flush ther server cache and use only 1 cache plugin at a time for now, there are multiple plugins installed and activated for the cache and optimizing on your site.

Regards 8Themes Team.

Hello, @andrewhawk,

That is what I tried to explain to you above. Please read my previous message again carefully.

AND Query: means must be true first and second condition
OR Query: means anyone can be true from the first and second condition

So that is the reason, with OR Query, you will be allowed to search multiple colors from the filters, let’s support you have a product having red and yellow color attributes/variations, so if you set the OR query, it will check whether the color can be anyone, it will show you the result.

But with AND Query, it will only choose the single color, as it is must condition, it will not look for the other colors.

This is how it works and the default functionality.

Regards 8Themes Team.

Hello, @Ismael,

Yeah, that is just the cache issue at your end nothing else, please always try to check the site after removing the cache, you can use this Google chrome extension to remove the cache every time:

https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

Regards 8Themes Team.

Hello, @Oliver Theiß,

You’re Most Welcome!!

We are thrilled that our solution helped you in solving your issue.

Thanks for contacting us.
Have a nice weekend.

Topic Closed.
Regards 8Themes Team.

Hello, @houijiaymen,

Please read all about it here in our theme documentation: https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Regards 8Themes Team.

Hello, @Oliver Theiß,

Your issue has been solved please check back to your site after removing the browser cache, actually, you had the space after the image code in the static block: https://postimg.cc/BPnNBbZF I just removed that space and it resolved your issue: https://postimg.cc/mPC3MC3q

Regards 8Themes Team.

Hello, @Siva,

I just checked the same thing on my test site and found no issue it is working fine. The issue only persists on your site. Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Kelgor,

By default on the out-of-stock products “read more” text will appear on the button and by clicking on the button the product will not be added to the cart. On the other products “Add to cart” will appear those are available in the stock see the image: https://postimg.cc/PLTh8X6X it’s the default behavior. If you want to change the word “Read more” it will only be possible with the translation. Check this article to know about translation: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards 8Themes Team.

Hello, @TFS,

Unfortunately, No, this is not possible, as that is the sidebar and you can not change it for different products, that is set as global from Xstore >> WooCommerce >> Single Product Builder >> Layout: https://postimg.cc/JGq0RRfH

If you want to set that section differently for the different products, then you have to remove that sidebar and add the different Custom HTML blocks for the different products by creating multiple single-product page layouts.

Regards 8Themes Team.

Hello, @Ismael,

Thanks for the access, I have logged into your site and checked as well, and finds it is working perfectly fine for me, I have captured the video for you as well, please watch it here: https://www.veed.io/view/03136638-0e06-4f8d-b79a-bca38c7e1bd0?sharingWidget=true&panel=share so it must be the cache issue at your end nothing else, please try to clear the cache and check back.

Regards 8Themes Team.

Hello, @Ms Morbenia Morbeck,

Still, your provided Logins are not for the Admin, please check this screenshot: https://postimg.cc/G8Zmt2Kd please contact your hosting provider and ask for the Admin Logins and then please share those Admin Logins with me in the private content area of this topic, so that I will check and help you out in solving your issue.

Regards 8Themes Team.

Hello, @IP,

That is what I described to you above, which is actually not the sidebar but the section has been made with static block and used as well in the product builder: https://postimg.cc/B8r8zMFq so if you want to set the tabs as full width, you have to remove the sidebar from the single product page and create a such section with static block.

Regards 8Themes Team.