Forum Replies Created

Viewing 30 posts - 12,061 through 12,090 (of 13,902 total)
1 2 3 … 402 403 404 … 462 463 464
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Radek,

    1. Unfortunately No, This is not possible as there is no such option in the widget for it, so you have to manually duplicate the data.

    2. You can simply go to WP-Dashboard >> Testimonials and there, Add New, and set the testimonials as per your requirements. After that, you can use the “Testimonials” element on your site on any page as per your requirements.

    https://postimg.cc/R6BcjL12
    https://postimg.cc/QHwK2qhS
    https://postimg.cc/w1DMS8WT

    Here are the designs of the testimonial element in our theme: https://xstore.8theme.com/elementor/demos/minimal-fashion02/testimonials-element/ you can use the element and set it as per your requirements on any of the site pages.

    Regards 8Themes Team.

    #342815 Copied In reply to: XSTORE Testimonials widget in Elementor – how to fill data
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    I have checked your site deeply and it seems that you are facing the server end issue, as because, I reset your site completely to start from scratch, and then tried to check the frontend it shows a blank page, then I Installed and Activated the XStore theme and plugins and the result same, then Installed and activated the plugins as well but the results same, then I tried to Install the WP File Manager plugin on your site and turn ON the Debug mode on your site as well but there is no any warning or error appears on your site the main page but is still shows the blank page only.

    Then I tried to check and activate the WP Default theme and the results same with it as well.

    So now I suggest you to please try to reach out to your hosting provider and ask them to solve this issue for you first, the front end of the site must have to work/appear.

    Regards 8Themes Team.

    #342761 Copied In reply to: I have a proble i can’t add the theme due to some requirements
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Krzysztof,

    You’re Most Welcome!!
    And we are thrilled that our proposed solution worked for you.

    Well, Thanks for contacting us.
    Have a nice day. 🙂

    Topic Closed.
    Regards 8Themes Team.

    #342760 Copied In reply to: Loading swiper.min.js and jquery.min.js from CDN
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Mobarok,

    Sorry for the inconvenience, I am not able to visit your website it is showing an error see the image: https://postimg.cc/qhNyYJtK I am accessing your site from Pakistan.

    Also, Could you please elaborate on your issue with the help of video/screenshots for a better reference to understand your issue? please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    So that I will check your issue on your site.

    Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins as well.

    Regards 8Themes Team.

    #342759 Copied In reply to: I requested to solve my problem that in my AMP home page bottom side” to use this element or activa
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ammar Tello,

    I just simply edit the page with Elementor and then I set the products in the widget settings see the image: https://postimg.cc/67GYv2wH and then when I check your site the products appear just fine here is the resulting image: https://postimg.cc/5jPLf9Wj please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    #342758 Copied In reply to: Product Element not work on home page – it show nothing
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Mohammed Alshammari,

    Actually, There is no widget available in the Elementor to show the product title dynamically. Like as you said that you can create a block with Elementor and set the product title in it and then add the block on the single product page to show the product title for each product. But, in the XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Breadcrumbs >> there is an option to move the product title into the breadcrumbs see the image: https://postimg.cc/75wBjY3h with the help of this option you can show each product title in the breadcrumbs. There is no other way that I can tell you.

    Regards 8Themes Team.

    #342757 Copied In reply to: add a Single product page title in my website
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @bagshaw50,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    #342756 Copied In reply to: “ET LOADING” when loading pages? How to remove
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Mohammed Alshammari,

    Nope, Revolution slider authors allow using the Premium features only for those who buy the individual license. So, if you want to use Revolution slider addons or Template library you need to buy the license. You can find some free templates here https://www.8theme.com/downloads Premium templates will be available only after plugin registration.

    Regards 8Themes Team.

    #342755 Copied In reply to: Just want some slider revolution template
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ibrahim,

    Sound’s Good!!
    That your issue is resolved now and you confirmed as well that it was the cache issue nothing else.

    Well thanks for contacting us.
    Have a nice day 🙂

    Topic Closed.
    Regards 8Themes Team.

    #342754 Copied In reply to: Static blocks breaking with elementor Please help
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    In order to change the rating star color simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop >> Product Style >> from there you can change it see the image for a better reference: https://postimg.cc/wRD1X2Pf

    Regards 8Themes Team.

    #342753 Copied In reply to: Edit star colors for the ratings
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You’re Most Welcome!!
    And thanks for your understanding and for contacting us.

    Have a nice day. 🙂
    Topic Closed.

    Regards 8Themes Team.

    #342752 Copied In reply to: How products appear on the home page, hovering over them
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Krzysztof,

    You’re Most Welcome!!
    Thanks for contacting us.
    Have a nice day. 🙂

    Topic Closed.
    Regards 8Themes Team.

    #342751 Copied In reply to: XSTORE Badges – New Label Range limit does not work
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @austin55,

    1. That slider has been made using the Slider Revolution plugin, please go to WP-Dashboard >> Revolution Slider and edit the particular slider, after that, change the thumbnail from there as per your requirements: https://postimg.cc/k2smp5w5

    2. You have to edit the product page and scroll below and then set the video from there as per your requirements: https://postimg.cc/1gDYj7yr

    Regards 8Themes Team.

    #342738 Copied In reply to: Broken video link and missing revolution slider images
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @houijiaymen,

    Thank you so much for purchasing our theme and contacting our support center.

    To change the text simply navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Cart >> from there you can edit/change the text as per your need see the image: https://postimg.cc/LYvssY2F

    Regards 8Themes Team.

    #342737 Copied In reply to: Edit content text
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @filmguerilla,

    Yes, there is no such option. You can submit a request here – https://www.8theme.com/taskboard/
    Or add the Newsletter element into the desktop header content, Newsletter On > On delay, then it will be shown on desktop and on mobile.

    Otherwise, please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    So that I will check your issue on your site.

    Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins.

    Regards 8Themes Team.

    #342734 Copied In reply to: How to enable promo popup on xstore…..
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Most Welcome ?, @LomP,

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.

    Have a great day ?

    Topic Closed.
    Best Regards.

    #342733 Copied In reply to: How can I make the hover products appear above the section?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @austin55,

    Actually, Your site is in maintenance mode, I am not able to check your issue on your site see the image: https://postimg.cc/BXMG5LQw please share your site access in the private content area so that I will be able to check and debug your issue.

    Wp-admin URL:
    Wp-admin username:
    Wp-admin password:

    Note: Please take a complete backup of your site before sharing the access with us and allow us to debug your site and change/remove the plugins as well.

    Regarding the demo images, the thing is if someone else is using the same demo images then it will cause copyright issues for you so that is why I suggest you use your own image on your site.

    Regards 8Themes Team.

    #342732 Copied In reply to: Broken video link and missing revolution slider images
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Krzysztof,

    For now, you can copy and paste the below-given code to xstore-child/functions.php

    add_filter('product_new_label_on_date_created', '__return_true');

    Regards 8Themes Team.

    #342723 Copied In reply to: XSTORE Badges – New Label Range limit does not work
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Krzysztof,

    You are absolutely right, It works on the same logic as you described above, so, unfortunately, we do not have any option in our theme for this now, You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Thanks for your understanding and for contacting us.
    Have a nice weekend. ?

    Regards 8Themes Team.

    #342722 Copied In reply to: XSTORE Badges – New Label Range limit does not work
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Henrik Kriiger,

    No hopefully, you will not face any issues, when you follow these steps(deactivate my localhost project, then move it to the test server. Then deactivate it again and move it to the final domain or will I have any issues) Otherwise, we are always here to help you.

    No problem, you can use the WPML plugin as well.

    Regards 8Themes Team.

    #342720 Copied In reply to: Migration from localhost to test domain and then to live version
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @wssrob,

    1. Sound’s Good!! that you found the culprit, so I suggest you, please do not use that plugin as that seems to be conflicting with the theme, or contact the plugin Author for further help on this.

    2. Now regarding the issue of our Demo site, you are right, I have checked the same demo product and found the issue, but then I imported the same demo on my test site and tried to test the same product with the same demo on my test site and there is no such issue.

    So it means the issue is on the Demo site particular product only, we will check it soon and will fix it on our demo site as well.

    Thanks for your understanding.

    Regards 8Themes Team.

    #342718 Copied In reply to: Progress bar free shipping not updating correctly (in product page – in pop up)
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Kelgor,

    Thanks for the clarification. But sorry to say, that the add to cart button has the same class if you modify the color from the theme settings, or with the help of custom CSS code it will change the color completely for the available products and for the out-of-stock products as well. So the changes you require are only possible with the help of customization and we cannot cover customization issues in our support policy.

    Thanks for your understanding.

    Regards 8Themes Team.

    #342717 Copied In reply to: “add to cart” button without stock still there with the same colour
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Shehzad Ghazi,

    Thanks for your confirmation and we are thrilled that our proposed solution helped you in solving your issues.

    And regarding the options, there is no such possibility, unfortunately.
    You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Thanks for your understanding and for contacting us.
    Have a nice weekend. 🙂

    Topic Closed.
    Regards 8Themes Team.

    #342716 Copied In reply to: Home Page Alignment , Product Page as well
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Estudio EntreDos,

    Sorry for the inconvenience but Did you follow the steps mentioned in this article from our theme for the plugin “Custom product tabs by yikes”

    https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

    Regards 8Themes Team.

    #342713 Copied In reply to: Dosen´t show information on custom product tabs by YIKES
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Shehzad Ghazi,

    In order to solve your issue, I have added this CSS code in the theme settings >> theme custom CSS >> global >> see the image: https://postimg.cc/f3QJKvjm and your issue are resolved.

    Please check back to your site after clearing the browser cache. Here are the resulting images: https://postimg.cc/hhthpvxy and https://postimg.cc/hfHjD0Y6

    Regards 8Themes Team.

    #342712 Copied In reply to: Home Page Alignment , Product Page as well
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Martin,

    Of course, As I said about the cache. Once you flush the cache from the plugin settings it starts to appear fine and then after just a few minutes the issue will start appearing. If there is something wrong with the theme or its settings the issue does not have to solve for a couple of minutes only, no matter how many times you flush the cache.

    I suggest you contact your service provider and let them know about your cache issue.

    They will flush the server cache and disable the cache system from your site. I hope by doing this your issue will be resolved.

    Regards 8Themes Team.

    #342711 Copied In reply to: Desktop header shown on mobile instead of mobile header
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    1- You’re Welcome.

    2- Actually, I suggest you do not delete it because if in the future you want to show the brands again then you have the block and you can simply publish it. I hope you understand.

    Regards 8Themes Team.

    #342710 Copied In reply to: Explore from premium brands – how to edit
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @upthree,

    Thank you so much for purchasing our theme and contacting our support center.

    Actually, The age popup was set in the “Newsletter” widget from the header builder on your site see the image: https://postimg.cc/MMJnKmrd I just remove that “Newsletter” widget from the header builder, and your issue is resolved please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    #342709 Copied In reply to: NEW SETUP. Can not remove Age Gate from theme.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @LomP,

    Thanks for sharing the page link with us. Now, in order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and then paste the below code at the bottom of the CSS box there.

    .swiper-slide.slide-item.product-slide.-slide.swiper-slide-visible{overflow:visible !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    #342708 Copied In reply to: How can I make the hover products appear above the section?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @simran,

    The issue appears because that the section width was set to 80%. I have set it to the 100% from the single product builder feature in the theme settings >> woocommerce. See the image: https://postimg.cc/1fPkSVRP by doing this your issue is resolved. Please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    #342707 Copied In reply to: My entire content on products page is getting left aligned automantically.
  • 1 2 3 … 402 403 404 … 462 463 464
    12,061–12,090 of 13,902 posts
Viewing 30 posts - 12,061 through 12,090 (of 13,902 total)
1 2 3 … 402 403 404 … 462 463 464