Forum Replies Created

Viewing 30 posts - 11,641 through 11,670 (of 13,130 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:10

    Hello, @Techgaon,

    Your Child Theme was corrupted, I deleted that one and Installed the new Child Theme on your site and it resolved your issue, please check back after removing the browser cache.

    https://postimg.cc/PC5LYCm2
    https://postimg.cc/c676zRhF

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:06

    Hello, @Oliver Theiß,

    Actually, The page layout works on the divs, and on the page the issue is caused by the language the word is too big to set on the div so you have to reduce the font size of it a little bit otherwise you have to customize the complete layout of this page according to the language so that it will get more space in the div to show the complete word. Hope you got my point.
    If you agree to reduce the font size a little bit use the below code.

    simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .woocommerce-cart th.product-subtotal {
        padding-left: 0 !important;
        font-size: 12px !important;
    }

    Then save settings and check back to your site after clearing the browser cache.

    The result will appear like this: https://postimg.cc/k2Pp9HL0

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:00

    Hello, @IP,

    Actually, You can control the design of the shop/checkout from the theme settings >> WooCommerce >> Shop >> Product Style see the image: https://postimg.cc/hJwbrz89 for the checkout the layout by default is the same on both of the demos see the images: https://postimg.cc/BtN5YVCS and https://postimg.cc/qzyJB9Z0

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 08:35

    Hello, @Techgaon,

    You can use the Xstore Studio Library and import any page or section as per your requirements, you have to create the new page and clock on the Xstore Studio Library button: https://postimg.cc/6T7TWsB1 and then Import any section or page as per your requirements: https://postimg.cc/rRGBVFsr

    You can read it here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 08:30

    Hello, @Peter,

    Please go to Xstore >> Theme Settings >> WooCommerce >> Shop >> Shop Page Layout and “Products View Mode” from there as per your requirements: https://postimg.cc/mch8X2GS

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 08:26

    Hello, @Darul Muqarrabin Malaysia,

    Unfortunately, we have not tested any of the third-party plugins for this reason officially, so we are unable to suggest you on it, you can google it and try with any third-party plugin which better meets your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 07:44

    Hello, @IP,

    Thanks for your appreciation and love for our Theme.

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 07:33

    Hello, @IP,

    Actually, Yes. You can set the different footer and menu on different pages. Our theme provides this kind of functionality.

    For the footer simply create static blocks and add the content in it as you need/want. After that edit a page and from the [8theme] Layout Options you can set the footer, please see the image: https://postimg.cc/7bTN4Pf8

    For the menu, you can create multiple headers in the header builder feature of our theme. Navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Multiple Header see the image: https://postimg.cc/Pp6fFknS this feature allows you to create multiple headers for the different pages on your site you can also, watch the tutorial if you don’t know about it: https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG&index=3

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 07:30

    Hello, @TrueDylFashion,

    1,2,5- please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    So that I will check your issue on your site.

    3,6,8,9- I have tested these points on my personal mobile phone and found no issue it is working just fine as you can see in this video: https://streamable.com/wydezs so it must be the cache issue at your end nothing else.

    7- It appears fine there is no issue as you can see in these images: https://postimg.cc/Vrv1qBbg and https://postimg.cc/23PmWWjd

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:34

    Hello, @IP,

    You can change/remove/add from Xstore >> Theme Settings >> Mobile Panel as per your requirements: https://postimg.cc/hQj0FR48

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:32

    Hello, @Ori,

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:28

    Hello, @Z,

    As you claimed that it is not working with the default WordPress Theme as well and the behaviour is same, then it makes clear that the issue is not because of our theme, so I suggest you to reach out to the WordPress support on this issue, they will better debug it for you.

    This issue is independent from our theme.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:26

    Hello, @Darul Muqarrabin Malaysia,

    1- For this (https://prnt.sc/4XUtbTKb4RQr) It is a quick view feature and you can enable/disable it also you can edit it from the available options our theme provides. Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop Elements >> Quick View see the image: https://postimg.cc/fJL72skB

    2- For this (https://prnt.sc/Aq9EY-71-bEc) It is a single product page and you can edit or create a new as per your need. Our theme provide this kind of functionality. Simply go to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder see the image: https://postimg.cc/fJ9yTqPM and from there you can edit/remove the page content as per your need.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:24

    Hello, @LambdaSP,

    You’re Most Welcome!!
    We are thrilled that our proposed solution worked for you.

    Thanks for contacting us.
    Have a nice day. 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:22

    Hello, @Darul Muqarrabin Malaysia,

    Actually, the account dashboard page and it’s data control by the WooCommerce plugin and by default in the plugin settings there is no such option provided by the plugin author. Our theme has not any influence on it.

    If you want to change the pic and add any other date like you said “Phone, and identification card details” you can use any third-party plugin at your own risk which better meets your requirements.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 06:21

    Hello, @Darul Muqarrabin Malaysia,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 05:38

    Hello, @chafike,

    When tried to Log in to your site, it’s giving this error: https://postimg.cc/fJX7nyWT, as you can see the error path, indicates that the issue is coming from the WooCommerce plugin but not from our theme.

    So if you will share your site WP Admin and CPanel Login details, I will check it for you and try to find the cause of the issue, please share the details with me as listed below in the private content area of this topic.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 05:31

    Hello, @Oliver Theiß,

    1- First of all, the code you are talking about works very well in your last ticket you said that too. But I have again checked the site and found no issue see the image: https://postimg.cc/y3R1dwWc further if you are facing any issue please share the screenshot of it so that I will understand it better and provide you with a proper solution.

    2- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and the paste the below code at the bottom of the CSS box there.

    .fa-heart-o:before{font-family: 'FontAwesome' !important;}
    .single-wishlist .add_to_wishlist span{padding-bottom:0px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Result will be appear like this: https://postimg.cc/mzRJMJd7

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 05:30

    Hello, @Ms Morbenia Morbeck ,

    That is actually the short description of the product and if you want to change/remove/modify it, you have to edit the product and change from the short description section, please see the below-given screenshots:

    https://postimg.cc/VdLw2rWX
    https://postimg.cc/BjLrGxLP

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 05:21

    Hello, @David,

    Please make sure that you have turned the “Show Sale Percentage” & “Show Sale Percentage For Variable Products” turned ON from XStore >> Theme Settings >> WooCommerce >> Shop Element >> Product Badges: https://postimg.cc/GBzHnwsp

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 08:18

    Hello, @IP,

    You can change it from XStore >> Theme Settings >> Footer >> Footer Layout: https://postimg.cc/DSc93fG0

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 08:07

    Hello, @IP,

    You have to set that font in all the options, the theme has in the XSTORE >> Theme Settings >> Typography see the image: https://postimg.cc/jLng5Q25 by doing this the font will appear on all the headings and the body texts of your site.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 08:06

    Hello, @IP,

    Actually, Yes. You can set the different footer and menu on different pages. Our theme provides this kind of functionality.

    For the footer simply create static blocks and add the content in it as you need/want. After that edit a page and from the [8theme] Layout Options you can set the footer, please see the image: https://postimg.cc/7bTN4Pf8

    For the menu, you can create multiple headers in the header builder feature of our theme. Navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Multiple Header see the image: https://postimg.cc/Pp6fFknS this feature allows you to create multiple headers for the different pages on your site you can also, watch the tutorial if you don’t know about it: https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG&index=3

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 07:54

    Hello, @Techgaon,

    The demo imports fine on your site there is no issue you can compare your page with our main demo link: https://xstore.8theme.com/elementor/demos/niche-market04/ the pages you mentioned are not included in the demo too and that is why these pages don’t import on your site as well.

    There is no index.php in your site URL see here: https://silvermaharaja.com/contact-us/ This link is of your site and it appears to me like this: https://postimg.cc/TpGrgVYQ

    Regarding the update theme issue, you are facing Please try the solution from this topic https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 07:53

    Hello, @IP,

    All the images you want to change are set on the page columns, sections/rows background. You can simply change/remove them by editing the page. I have recorded a video for you please watch it completely: https://streamable.com/4b97fw

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 07:24

    Hello, @admin@kitalabel.com,

    I have checked your site on the 1920×1080 px resolution and the issues you have mentioned are not appear. Check this video first: Under Private Content Area

    You can clearly see in the video the button and the sticky header work fine. There is no issue as you described. Please once clear your browser cache and check back to your site again I hope you will never face the issues again.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 05:46

    Hello, @Magnat,

    1. To know how to translate the product stock filter widget. I have captured a video for you on my test site, please watch it completely for a better reference here: https://www.veed.io/view/cd81412d-f39f-4f14-aca6-54d42ce6e77e?sharingWidget=true&panel=share

    2. To know how to add the brand widgets. I have captured a video for you on my test site. please watch it complete for a better reference here: https://www.veed.io/view/227055df-a01a-4131-81ad-88f2a54ad2ac?sharingWidget=true&panel=share

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 05:43

    Hello, @IP,

    1. You have to edit the home page and scroll below, you will find [8theme Layout Options], under that, you can choose the static block to show as:

    Use a custom banner above breadcrumbs: https://postimg.cc/QBg3Zspt

    OR

    You can edit the page with the page builder and use the shortcode element on it anywhere, and then paste the static block shortcode in it, you want to display, please see the below-given screenshots:

    https://postimg.cc/MnSwPvQ4
    https://postimg.cc/9DC3Ps3H

    2. Go to Appearance > Widgets > Static blocks > check if there are any empty static blocks added, remove the widget or select static blocks there.
    Otherwise, please share the screenshot of the issue and the page URL too, and also your site WP Admin URL and Credentials with me here in the private content area of this topic as listed below, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 05:26

    Hello, @David,

    Could you please share your site WP Admin URL and Credentials with me here is the private content area of this topic as listed below, so that I will check it for you on your site and help you out?

    OR please share our demo page URL on which that section appears so that I will try to import that demo on my test site and will help out.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 05:20

    Hello, @LambdaSP,

    Which Category are you talking about? Could you please share the screenshot, as your provided video is not working for me: https://postimg.cc/V0LZTPF3 and also please share the URL of the page as well.

    Regards 8Themes Team.

  • 1 2 3 388 389 390 436 437 438
    Viewing 11,670 results - 11,641 through 11,670 (of 13,130 total)
Viewing 30 posts - 11,641 through 11,670 (of 13,130 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.