Forum Replies Created

Viewing 30 posts - 11,611 through 11,640 (of 13,130 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2022 at 05:35

    Hello, @IP,

    You’re Most Welcome!!
    We are thrilled that we helped you in solving your issue.

    Thanks for contacting us.
    Have a nice day. ?

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2022 at 05:10

    Hello, @Ms Morbenia Morbeck,

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 14:40

    Hello, @Peter,

    You’re Most Welcome!!
    We are thrilled that our proposed solution worked for you.

    Thanks for contacting us.
    Have a nice day. ?

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 14:38

    Hello, @levacare,

    Your issues have been solved please check back to your site now after removing the browser cache. I have added the Custom CSS code to fix your both issues.

    https://postimg.cc/crHx1nSB
    https://postimg.cc/hh3FrZkV

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 14:12

    Hello, @LuciH,

    I have tried to change the footer Menu from Static Block and it is working fine on the frontend too, here are the screenshots: https://ibb.co/1vQLJwT
    https://ibb.co/P4L0q4S

    So you can simply create the new Menu from Appearance >> Menu and then that Menu will also be available in the Menu element under Footer Static Block and you have to choose it from there and it will work for you.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 13:40

    Hello, @LuciH,

    1. Do you want to change the Footer Menu? If yes then please share your site WP Admin URL and Credentials with me here, in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    2. For now I checked your site and the Logo width is showing fine as 244px, please check this screenshot: https://ibb.co/Nj0t0vz it must be the cache issue at your end nothing else. Try to check back your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 13:27

    Hello, @levacare,

    1- In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .category-grid.text-color-dark .count{color:red !important;font-size:25px !important;}
    .category-grid .categories-mask h4{color:red !important;font-size:25px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: in the above code the word “red” is the color and the word “25” is the size of the font you can change it with you want.

    2- Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/c6CVYCvC

    3- simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .page-id-6 form.woocommerce-shipping-calculator{display:none !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 10:30

    Hello, @Nick,

    Our theme is compatible with “WP Super Cache plugin, W3 Total Cache plugin” You are using a third-party cache plugin that is not included in our compatible plugins list nor we officially tested it with our theme. So try to avoid using this plugin and if necessary then use the cache plugins I told you about.

    Note: Before using any cache plugins first please contact your service provider to flush the server completely then proceed to install the cache plugin and use it.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 10:20

    Hello, @Ms Morbenia Morbeck,

    1. GTIN: You have to change/translate it into the Theme language files: https://ibb.co/pyfHtcf https://ibb.co/Wt3LGBX

    2. Category: You have to change/translate it into the Theme language files: https://ibb.co/fDB5hpn https://ibb.co/7rvkNXm

    3. How to rename the default WooCommerce product data tabs, please read and follow the instructions written in the official Woo article here: https://woocommerce.com/document/editing-product-data-tabs/#section-2

    4. You can set more tabs from Xstore >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs https://postimg.cc/q63jrtWp as per your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 10:05

    Hello, @levacare,

    Alright, Your both issues are resolved now please check back to your site after clearing the browser cache. Here are the resulting images for better reference: https://i.is.cc/kNu9txw.png and https://i.is.cc/kNy2hiL.png

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:51

    Hello, @IP,

    Yes, Underling text requires custom CSS code but do you want it on the website text or just for some specific things like, h2 headings and paragraphs or something like this? Please let us know here in the details and with Screenshots.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:49

    Hello, @IP,

    Actually, Yes. Importing the demo will override all the existing content. But as you said that you want to import only some pages, and sections of other demos of our theme without resetting the database and other site content so for this you can use the XSTORE Studio feature of our theme. Here is an article to learn about it and understand how it works: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    Further, While importing a demo it also, allows you to select the specific content of the demo you want to import see the image: https://i.is.cc/kAzLydM.png you can also, check this feature as well. The choice is yours now.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:27

    Hello, @simran,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:20

    Hello, @Anshu,

    1- The tax label appears in GST already on your site see the image for a better reference: https://i.is.cc/ky5Ty0x.png

    2- Actually, The code you added works well but you just set the width to auto. I suggest you define the width of it like this: https://i.is.cc/kxSdb1Q.png so that you will be able to see the change.

    Regarding the CSS there is no need to add it in the theme core files you can simply add the CSS code in the Dashboard >> XSTORE >> Theme Settings >> Theme Custom CSS >> Global >> See the image: https://i.is.cc/ky298Re.png

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:09

    Hello, @IP,

    Yes, you can create all the Sub Menu sections using Static Block and then use them under the All Department Menu section as per your requirements.

    Like:

    https://ibb.co/BGcfxvM
    https://ibb.co/1nS3NqP
    https://ibb.co/k6N5LQZ

    I hope it’s clear now.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:04

    Hello, @levacare,

    1- Simply go to the Dashboard >> XSTORE >> Theme Settings >> Header builder >> Cart >> there you will be able to change the text or remove it as per your need: https://postimg.cc/DJ7PXDMp

    For the checkout button simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .mini-cart-buttons .button.btn-checkout{border-radius:25px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    2- Actually, the coupon is handled by the WooCommerce, and enable/disable this feature you have to navigate to the Dashboard >> WooCommerce >> Settings >> See the image: https://i.is.cc/kvr7wpY.png

    3 plus 4- Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Breadcrumb >> from there please change the color: https://i.is.cc/kvHntlo.png

    4 plus 5- The compare button is coming from the YITH Compare plugin and on the product page it is set from the single product builder feature of our theme. In this option, there is a widget available for the compare you can add/remove it see the image: https://i.is.cc/kwjMG57.png

    Also, from there you can add the sharing options as well see the image: https://i.is.cc/kwsU0SC.png

    5 prob 6- Go to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Search >> there you will be able to set the trending searches: https://i.is.cc/kwDEzJH.png

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:03

    Hello, @IP,

    Correct, Exactly, you have to change/increase the max-height value from to 80 to as per your needs and it will work for you.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:58

    Hello, @Dionizio Find,

    I have just checked your site now and found that you already created and used the Elementor header on your site: https://ibb.co/34TBQLN

    So have you managed to achieve what you need? Please confirm OR explain with screenshots.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:55

    Hello, @IP,

    Unfortunately No, you can not use it twice at the same time on the same site, It is actually the element of the header builder that you can only use once: https://postimg.cc/t196C1n9

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:49

    Hello, @IP,

    Please go to XStore >> Theme Settings >> WooCommerce >> Single Product Builder and then turn OFF the sticky for the second column section: https://ibb.co/zJsPkT7

    Otherwise, please share your site WP Admin URL and Credentials with me here, in the below listed format in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:40

    Hello, @IP,

    Those are actually the Custom Tabs, You can set them from Xstore >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs https://postimg.cc/q63jrtWp as per your requirements.

    Single product builder allows adding 2 custom tabs. But if it’s not suitable for you and you want to use the third-party plugin you need additional customization to make our theme compatible with the plugin. In our documentation, you can check how to make the theme compatible with one of such plugins https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:33

    Hello, @qtwrk,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:27

    Hello, @nedim,

    You’re Most Welcome!!
    We are thrilled that our proposed solution worked for you.

    Thanks for contacting us.
    Have a nice day. ?

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 05:25

    Hello, @filmguerilla,

    Please go to WP-Dashboard >> Products and select and edit all the products from there in bulk and then choose “Sold Individually” as “No”, click on save changes and check back your site after removing the browser cache: https://ibb.co/BwVXJdR

    OR

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .single-product form.cart .quantity {
        display: none !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 10:10

    Hello, @IP,

    To know How to set the Top header promo Simply navigate to Dashboard >> Static Block >> Add New >> and Edit with Page Builder (Elementor) as per your needs. See the image for a better reference: https://ibb.co/rxXHdPm

    After that Please go to Appearance >> Widget >> Header Banner >> Add 8Theme – Static Block Widget >> Select/choose Block name. See the image for a better reference: https://ibb.co/W5pKRDX

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 10:05

    Hello, @Peter,

    1. Please copy and paste the below-given CSS code to Xstore >> Theme Settings >> Theme Custom CSS >> Global CSS and change the value in the given code as per your requirements.

    .content-product .product-title {
        height: 100px !important;
    }
    .content-product .products-page-cats {
        height: 60px !important;
    }

    2. Please copy and paste the below-given CSS code to Xstore >> Theme Settings >> Theme Custom CSS >> Global CSS and change the Font Size value in the given code as per your requirements.

    .content-product .product-title a {
        font-size: 12px !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:22

    Hello, @Peter,

    Yes you can remove it with Custom CSS, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .sidebar-widget li.cat-item.cat-item-15 {
        display: none !important;
    }

    https://postimg.cc/3Wb28Mzk

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:19

    Hello, @Darul Muqarrabin Malaysia,

    Could you please share the screenshot having a mark on it, that what exactly you want to change, so that I will check and assist you accordingly?

    And also please share your site WP Admin URL and Credentials with me as well, as listed below in the private content area of this topic, so that I will check it for you on your site directly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:15

    Hello, @Darul Muqarrabin Malaysia,

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:14

    Hello, @Peter,

    Please make sure that you have set the order of the category to “Category Order” from the Appearance >> Widgets >> Shop Sidebar see the image: https://postimg.cc/PLDtF0sP I hope by doing this your issue will be resolved.

    Regards 8Themes Team.

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Viewing 30 posts - 11,611 through 11,640 (of 13,130 total)
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