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Add to cart with quantity seems not working

This topic has 4 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

qtwrk

Participant

December 16, 2022 at 03:41

Hi,

I set the option to ON , but seems still not showing the quantity input

also set all the cache mode to OFF

it’s not showing quantity input on both preview or realpage

#341612 Copied Theme version: 8.3.8

3 Answers

Tony Rodriguez

Support staff

December 16, 2022 at 05:33

Hello, @qtwrk,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#341616 Copied

qtwrk

Participant

December 16, 2022 at 05:37

Hi,

thanks for reply

it’s dev site that is just set up like for 10 minutes, no additional plugin was installed

yes, tried on private window , so browser cache is not issue

login info provided, it’s dev site , please feel free to do anything

it’s demo imported from https://xstore.8theme.com/demos/2/electron01/

best regards,

Please contact administrator
for this information.

#341617 Copied

Rose Tyler

Support staff

December 16, 2022 at 09:12

Hello,

Please check now.
I’ve edited the product and set Product content effect > Ingerit from Theme Options
https://xstore.helpscoutdocs.com/article/45-8theme-page-post-layout-settings-8theme-post-options

Regards

#341635 Copied
Tagged: add to cart, error fix, quantity, shopping cart, woocommerce, wordpress
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Add to cart with quantity seems not working

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