That has been set using the Cross Sell product element under the product image in Single Product Builder: https://postimg.cc/2VZzgqzd
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 07:27
Hello, @Dionizio Find,
1- Actually, For this, you have to create a new product layout and set the condition of the layout to appear on the specific product you want, and then set your content using the HTML widget in the custom layout. I have recorded a video for you please watch it completely: https://streamable.com/hnw79f to understand how you can do it.
2- First of all, You have to create attributes, and then on the product, you have to change the product type to a variable product and then assign the attributes that you created. I have recorded a video for you to understand all the processes. Here is the video link: https://streamable.com/9hiru4 Also, please check this article as well for further assistance: https://woocommerce.com/document/managing-product-taxonomies/
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 07:26
Hello, @JP,
1- Actually, the theme has this layout but if you don’t like it you can customize or use any third-party plugin for this at your own risk.
2- Navigate to the Dashboard >> Appearance >> Menus >> click on the screen options and enable the product categories from there to see the image: https://postimg.cc/JyKJhwM7
3- There is no widget available in the “Header Builder” for the mobile to set the “Secondary Menu” under the search bar or any other place. For the mobile menu, there is only 1 widget called “Mobile Menu” all the menus you have will appear in it. Changes require customization and we cannot cover the customization issues in our support policy. I hope you understand.
There is no such possibility, unfortunately.
You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 07:07
Hello, @IP,
Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop >> Product Style >> from there you can set the settings as per your need. See the image for a better reference to understand: https://postimg.cc/ppdSVxvr
OR
You can change the style of the product from XStore >> Theme Settings >> WooCommerce >> Shop >> Product Style as per your requirements.
2- Regarding this, I already told you in your other topic, I think you miss our response. Please check our reply. “No, You don’t understand. Let me tell you by default the gallery images show all attributes randomly. But when you choose a specific variation it will sort out the images and show the selected variations images first from the list and then the rest. I hope you understand.”
This is how it works and the default functionality of the theme, if you only want to show the specific images when choosing the specific variation then you have to try with any third-party plugin which better meets your requirements.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 05:58
Hello, @Dionizio Find,
In order to solve your issue please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site now after removing the browser cache.
You can change the color in the given code as per your requirements.
.swipers-couple-wrapper .vertical-thumbnails-wrapper .swiper-custom-left:before {
color: red !important;
}
.swipers-couple-wrapper .vertical-thumbnails-wrapper .swiper-custom-right:before {
color: red !important;
}
.arrows-hovered>.swiper-container .swiper-custom-left:before {
color: red !important;
}
.arrows-hovered>.swiper-container .swiper-custom-right:before {
color: red !important;
}
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 05:47
Hello, @Nikka79,
I have just checked your site now on my personal mobile phone and it is working perfectly fine for me, please see this screenshot: https://postimg.cc/NKVbqY3h it must be the cache issue at your end nothing else, please try to clear the cache and check back.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 05:40
Hello, @Mo,
Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site now after removing the browser cache.
@media only screen and (min-width: 200px){
.paypal-button.paypal-button-shape-pill {
display: none !important;
}
}
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 10, 2023 at 05:28
Hello, @Chris0483,
Your issue has been solved please check back to your site after clearing the browser cache.
The problem was caused by the brand attribute that you created. Attribute slag conflicted with the build-in brand feature https://ibb.co/rMHrgHN
I have changed the brand slug to brand_attr. Check the filter now.
To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lose the settings of elements, just need to set elements to desired positions after the reset.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 17:07
Hello, @Ms Morbenia Morbeck,
It is working fine for me, and now I have imported the demo for you as well on your site, please check now: https://postimg.cc/sGy3NF9R
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 16:46
Hello, @Ms Morbenia Morbeck,
I have changed the PHP version as 7.4 and then Installed the Theme for you on your site, please check back to your site now after removing the browser cache.
I have logged in to your site and found that there are two parent themes and two child themes, so I suggest you to first delete the old version of the theme from your site and also delete the extra Chid Theme as well and only keep the single latest Parent and Child Theme.
And then please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
Note: Please take the complete backup of your site first.
And also please share the working FTP Logins as well under the private content area of this topic.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 09:42
Hello, @Luciano,
If you want to set the layout condition to the products under the same category then you have to choose the “In Category” condition and choose the particular category to apply that layout, please see the below-given screenshots:
And if you want to apply that layout to the particular product only, then you have to choose “In Product” in the condition and choose the product as per your requirements: https://ibb.co/2ZMPxsn
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 09:27
Hello, @Marco_L-BA,
Most Welcome ?,
If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day ?
Topic Closed.
Best Regards.
Tony Rodriguez
Support staff
January 9, 2023 at 09:12
Hello, @suneye1982,
Could you please share the screenshot of your issue and describe your issue in detail, so that I will further check it for you on your site and help you out accordingly, you can use the below-given sites to upload and share the screenshot here:
Still, your provided WP Admin Logins are not correct/working: https://prnt.sc/VDfMUrN9wNmT please double check it and provide the correct/working one under the private content area of this topic.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 08:47
Hello, @Ms Morbenia Morbeck,
Now, Please Install the fresh new WordPress on any of your domains and share the WordPress Admin Login details of that site only, I will Install the Theme for you.
You can contact your hosting provider to Install the WordPress on your particular domain.
There is no such possibility, unfortunately.
You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.
Only the available option for the Shop page is Show Excerpt In Content Product. You can use from Theme Settings > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > ON. Then check your Shop page. See the image for a better reference here: https://ibb.co/3MyLHCc
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 07:01
Hello, @Nikka79,
Please go to Loco >> themes >> xstore and edit the particular translation language and then click on the SYNC button, after that search/find and translate those words as per your requirements.
And then please go to Loco >> plugins >> xstore-core and edit the particular translation language and then click on the SYNC button, after that search/find and translate those words as per your requirements.
And then please go to Loco >> plugins >> woocommerce and edit the particular translation language and then click on the SYNC button, after that search/find and translate those words as per your requirements.
And if still the issue will persists then please share the screenshots of the issues and also your site WP Admin URL and Credentials with me, in the private contact area of this topic, so that I will further check it for you on your site and help you out accordingly.
Done, I have created the welcome.html file and then added the code in htaccess file to show it on frontend, please see the screenshots in the private content area of this topic.
Now, what next?
Regards 8Themes Team.
Please contact administrator for this information.
Tony Rodriguez
Support staff
January 9, 2023 at 06:04
Hello, @Fenyxweb,
In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.
Then save settings and check back to your site after clearing the browser cache.
Note: If still your issue is not resolved. Then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format.
So that I will check your issue on your site and help you out.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 06:02
Hello, @Wade Yang,
1- Yes, some of our customers use Uber menus. In this case, you will need to disable our theme options for the menu (Theme Options > General > Theme Menu Options see the image: https://postimg.cc/zVts3K0R) and use the uber menu shortcode inside the HTML Block header element see the image: https://postimg.cc/RqG8bwrb to display the menu.
2- Just like you set the uber menu for the desktop using HTML Block just like this you can add the menu in the mobile menu by enabling the HTML blocks option in the mobile menu: https://postimg.cc/gnZV6PKq
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 9, 2023 at 05:53
Hello, @Darul Muqarrabin Malaysia,
I have checked your site now, to see the issue. It already working just fine there is no issue as you explain. See the resulting image that I see: https://postimg.cc/R6kdJC2f now please check back to your site after clearing the browser cache.
Actually, the issue is that you did not assign that particular tag to the product. Please edit the product and assign the Product tags and save settings then check back to your site after clearing the browser cache.
I am sorry for the inconvenience, but that issue does not because of the PHP version only, but I can see that the particular site: http://www.grupomorbeck.com/ folder is not there on your site CPanel, It seems someone removed it from your site, and it’s not me.
I have changed the PHP version back to 5.6 on your request.
Now I request/suggest you to please reach out to your hosting provider and ask to run the backup for you on your site and it will only revert back to your site.
And then I suggest you to please ask them to Install the fresh new WordPress for you as well with PHP version 7.4 and you will be able to Install the Xstore theme on that WordPress.
I am apologizing for this inconvenience, but that was not me, I only changed the Php version and then Installed the theme on your site. Thanks for your understanding.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 7, 2023 at 10:31
Hello, @Mineraland,
1. Please let me know how you did that on the registration page? Basically the registration page is the WooCommerce default functionality and the Popup of the Login/Registration is our theme functionality but we have used the hook to show the default WooCommerce Login/Registration to that Popup, So if you add any checkbox using the custom code or the third party plugin on my account page then you have to do it manually also in the popup as well, as there is no such option to add that code or checkbox in my account popup in our theme.
2. You’ll be able to translate the mentioned things using a WPML string translator: https://prnt.sc/pd8y21
Go to WPML > String translator > scroll down to the “Admin strings” link and click on this. Find the mentioned strings and add then to the string translator.
Regards 8Themes Team.
Tony Rodriguez
Support staff
January 7, 2023 at 10:13
Hello, @Siv,
Sound’s Good!!
That you found the culprit, So I suggest you to please do not use this plugin or contact the plugin Author on this issue.
Thanks for your understanding and for contacting us.
Have a nice day.
