Issue with filter brand search result emptry

This topic has 2 replies, 2 voices, and was last updated 1 year, 1 month ago ago by Tony Rodriguez

  • Avatar: Chris0483
    Chris0483
    Participant
    January 9, 2023 at 17:32

    Hello

    in the filter sidebar, when I select a brand only, the result is always empty.
    I checked many settings, but I don’t know how to fix that.
    Can you help us please ?

    https://www.awesomescreenshot.com/video/13848155?key=3d0c2f6b40d663bd34bb55d133f01ee3

    Best regards

    Chris

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 10, 2023 at 05:28

    Hello, @Chris0483,

    Your issue has been solved please check back to your site after clearing the browser cache.

    The problem was caused by the brand attribute that you created. Attribute slag conflicted with the build-in brand feature https://ibb.co/rMHrgHN
    I have changed the brand slug to brand_attr. Check the filter now.

    Regards 8Themes Team.

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