You changed the PHP version of my website

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    January 9, 2023 at 03:04

    You changed the PHP version of my website http://www.grupomorbeck.com
    from 5.6 to 7.1
    You demolished my prestashop website, now my website is offline. I have a problem. My clients are entering and my website is like this, look: https://grupomorbeck.com with redirection to https://grupomorbeck.com/site/es
    We are losing clients and prestige every day, because of your mistake. I know it wasn’t on purpose, but you should have asked me if I could change the PHP version and I would have told you no.
    I’m so disappointed in everything. Because I wanted to check the template, I only have problems with you and SITEGROUD.

    Please, I need my PHP version to go back to 5.6. I also need you to upload my prestashop BACKUP so that my main website comes back online. Please tell me to which email I can send my backup?

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 9, 2023 at 05:50

    Hello, @Ms Morbenia Morbeck,

    Thanks for your contact, we already replied to the duplicate support topic here, please check it: https://www.8theme.com/topic/please-request-to-upload-my-xstore-template/#post-343294 and reply to it accordingly.

    Regards 8Themes Team.

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