Hello, @Lani,
We apologize for any inconvenience that may have been caused.
We kindly request that you read and adhere to the instructions provided in our theme documentation, which can be found at the following link: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/ . This guide will assist you in importing the demo to your site.
If you encounter any difficulties during this process, please do not hesitate to share your site’s WP Admin URL and Credentials with us. You can do this securely by using the private content area of this topic.
Additionally, please inform us of the specific demo and page builder you wish to import. This will enable us to import the demo content for you and provide further assistance as needed.
We are here to help.
Best Regards,
8Theme’s Team.