CAN’T PERSONALIZE TEMPLATE MENU, I’m trying to edit the layout of the template menu

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

  • Avatar: indrany_eve
    indrany_eve
    Participant
    September 23, 2023 at 02:38

    I’m trying to edit the layout of the template menu (like the colors) but when a leave the editing mode it stops showing everything I just did even though It says that the chance was made

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2023 at 06:01

    Hello, @indrany_eve,

    Thank you for reaching out to us.

    We attempted to investigate the issue on your website, however, the WordPress Admin Login details you provided are incorrect.

    The problem you are encountering is typically due to cache issues. We recommend that you navigate to Xstore > Theme Options > Speed Optimization. Here, you will find options such as Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Please ensure these are turned off.

    Once all changes to the site have been completed, you can reactivate the aforementioned options.

    We believe that following these steps will help resolve your issue. If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always ready to assist you.

    Yours sincerely,
    8Theme’s Team

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