Product name doesn’t show until i hover on the product.

This topic has 10 replies, 3 voices, and was last updated 7 months ago ago by Tony Rodriguez

  • Avatar: Zeniths Scrubs
    Zeniths Scrubs
    Participant
    September 16, 2023 at 22:49

    Hi, I need the product name to be visible when I am on the website to shop, customers have to hover on the area for the product name before the name becomes visible, you can also test it here https://zenithscrubs.com/

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 09:23

    Hello, Zeniths Scrubs,

    Thank you for contacting us and for using XStore.

    We can’t check the site you provided – https://prnt.sc/Uqc_CSAkC6js

    Please test all available “Design Type” in Theme Options > WooCommerce > Shop > Products Design.

    Kind Regards,
    8theme team

    Avatar: Zeniths Scrubs
    Zeniths Scrubs
    Participant
    September 17, 2023 at 22:27

    Hello,

    I have enabled the site to be visible.

    I have tried all options I cant seem to find a solution.

    Please check and assist.
    Thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 18, 2023 at 06:04

    Hello, @Zeniths Scrubs,

    Thank you for your response.

    In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team.

    Avatar: Zeniths Scrubs
    Zeniths Scrubs
    Participant
    September 20, 2023 at 20:53

    I have included the details created in the private content areas.

    Please help check why the website is slow too. If anything can be done to make it faster, I would be glad.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 21, 2023 at 06:52

    Hello, @Zeniths Scrubs,

    We hope this message finds you well. To address the issue you are experiencing, we kindly request you to follow the steps outlined below:

    1) Copy the CSS code provided below:

    .content-product .product-title a {
    color: var(--et_link-color-hover) !important;
    }

    a. Navigate to Xstore on your platform.
    b. Proceed to Theme Options.
    c. Select Theme Custom CSS.
    d. Choose Global CSS.
    e. Paste the copied CSS code into the designated area.

    Once you have completed these steps, please clear your browser cache and revisit your site to check if the issue has been resolved.

    2) We have recently conducted a performance test on your website using GTMetrix. The results, which can be found at the following link: https://gtmetrix.com/reports/zenithscrubs.com/Po7AYRiP/, indicate that the performance of your site is not satisfactory.

    We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here: https://postimg.cc/1nmj8fcn. Implementing these suggestions through the WP Rocket plugin should enhance your website’s speed.

    Here are some general settings to consider:

    1. Enable the “Cache” option for page caching.
    2. Activate “Mobile Cache” to optimize performance for mobile users.
    3. Enable “Minify HTML,” “Minify CSS,” and “Minify JavaScript” to reduce file sizes.
    4. Enable “Combine Google Fonts Files” to reduce HTTP requests.
    5. Activate “LazyLoad” to defer off-screen images and videos.
    6. Enable “Load JavaScript Deferred” and “Load CSS Asynchronously” to optimize resource loading.

    For file optimization:

    1. Enable “Optimize CSS Delivery” and “Optimize JavaScript Delivery” in the “File Optimization” tab.
    2. Use the “Exclude CSS” and “Exclude JavaScript” options to exclude files that may break when minified or deferred. Test your site after each change to ensure functionality is maintained.

    For media:

    1. Enable “LazyLoad for Images” and “LazyLoad for iframes and videos” in the “Media” tab.

    For preloading:

    1. Enable “Activate Preloading” in the “Preload” tab to improve performance by preloading key resources.
    2. Set up preloading for fonts and other essential resources.

    For advanced rules:

    1. Add specific pages or resources that should not be cached in the “Advanced Rules” tab, if necessary.

    For database optimization:

    1. Schedule regular database cleanups to remove unnecessary data in the “Database” tab.

    For CDN (Content Delivery Network):

    1. If you’re using a CDN, configure it in the “CDN” tab. WP Rocket offers integration with popular CDNs.

    For Heartbeat Control:

    1. Adjust the Heartbeat Control settings in the “Heartbeat” tab if your website experiences high CPU usage due to WordPress Heartbeat API activity.

    For Content Delivery Network (CDN):

    1. Consider using a CDN to distribute your website’s assets across multiple servers globally, reducing latency for users in different regions.

    We also recommend that you review our theme documentation on speeding up the website, which can be found here: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website/

    Best Regards,
    8Theme’s Team

    Avatar: Zeniths Scrubs
    Zeniths Scrubs
    Participant
    September 23, 2023 at 01:16

    Thanks

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2023 at 06:23

    Hello, @Zeniths Scrubs,

    We would like to inform you that the message in the mini cart can be modified according to your needs. This can be done by navigating to XStore Control Panel > Sales Booster > Progress bar > Progress Message Text.

    We highly recommend that you review our theme documentation for further guidance. This can be accessed via the following link: https://xstore.helpscoutdocs.com/article/134-progress-bar

    We sincerely hope that this information proves to be beneficial for you.

    Best Regards,
    8Theme’s Team

    Avatar: Zeniths Scrubs
    Zeniths Scrubs
    Participant
    October 9, 2023 at 10:16

    Hello,

    I am trying to make my shop page the homepage when visiting the site from a mobile device and when visiting from a desktop, the normal home page shows.

    Is there a customized setting for this on the Xstore theme.

    Kindly explain how I can do this.

    Regards.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 9, 2023 at 11:55

    Hello, @Zeniths Scrubs,

    We appreciate your recent contact and your usage of XStore.

    Regrettably, the feature you inquired about is not available by default.

    Best Regards,
    8Theme’s Team

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