Forum Replies Created

Viewing 30 posts - 1,411 through 1,440 (of 2,795 total)
1 2 3 … 47 48 49 … 92 93 94
  • Avatar: stan
    Stan Russell
    Participant

    Hello Exceede,

    please check credentials you gave us because we can not log into your Dashboard using them.

    Regards,
    Stan Russell.

    #84950 Copied In reply to: Homepage Footer Broken
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with FTP and admin credentials for your site in private content. We will check this issue.

    Regards,
    Stan Russell.

    #84949 Copied In reply to: Not able to load the Demo content
    Avatar: stan
    Stan Russell
    Participant

    Hello chup,

    unfortunately our theme does not have such feature. Please accept our apologies for inconvenience.

    Regards,
    Stan Russell.

    #84937 Copied In reply to: changing preloading animation
    Avatar: stan
    Stan Russell
    Participant

    Hello bobvansoest,

    unfortunately our theme does not have such feature.
    You need additional plugin or customization of theme files to achieve it.
    Sorry for inconvenience.

    Regards,
    Stan Russell.

    #84620 Copied In reply to: Ultimate WooCommerce Brands
    Avatar: stan
    Stan Russell
    Participant

    Hello Flexibilis,

    please clear browser cache and check your site.

    Regards,
    Stan Russell.

    #84615 Copied In reply to: Making menu visible on scrolling down
    Avatar: stan
    Stan Russell
    Participant

    Hello CantusFirmus,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    #84580 Copied In reply to: Checkout disabled with upgrade to latest Legenda version
    Avatar: stan
    Stan Russell
    Participant

    Hello turantekin,

    ‘Static blocks’ is WooPress theme built-in feature.
    Please read following part of theme documentation: https://www.8theme.com/demo/docs/woopress/index.html#!/2_static_blocks

    Regards,
    Stan Russell.

    #84537 Copied In reply to: Static Blocks?
    Avatar: stan
    Stan Russell
    Participant

    Hello lucioreda,

    is your problem solved?

    Regards,
    Stan Russell.

    #84400 Copied In reply to: Problem whit theme versions
    Avatar: stan
    Stan Russell
    Participant

    Hello calebweeks,

    you are welcome!

    Regards,
    Stan Russell.

    #84394 Copied In reply to: Variations broken(?) in WooCommerce 2.4.6 and Legenda 2.9
    Avatar: stan
    Stan Russell
    Participant

    Hello Royalty,

    please try it now.

    Regards,
    Stan Russell.

    #84357 Copied In reply to: "Download plugins" doesnt work anymore
    Avatar: stan
    Stan Russell
    Participant

    Hello reszelo,

    as we can see – there is an error in your WordPress installation but we are unable to connect to your FTP server to investigate it. The error is ‘connection timed out’.
    Please contact your hosting provider regarding this connection problem. We will wait for your reply.

    Regards,
    Stan Russell.

    #84353 Copied In reply to: Website crashed after updating to the newest Woocommerce
    Avatar: stan
    Stan Russell
    Participant

    Hello johntheone,

    our theme uses modified Woocommerce template files – that’s why file versions may be different. This notification is normal. It is not bug and does not affect front end. you may just skip it.

    Are you still having problems after theme and plugins update?

    Regards,
    Stan Russell.

    #84264 Copied In reply to: WOOCOMMERCE 2.4+ IS NOT WORKING
    Avatar: stan
    Stan Russell
    Participant

    Hello Sanjana Jhumun,

    as we can see – your site currently has Shop page. Are there any problems?
    You can install ‘Coming Soon’ page in Dashboard > Theme options > Import/Export > ‘Coming soon’ > Install version.

    Regards,
    Stan Russell.

    #84252 Copied In reply to: Issues with the template plugins & features
    Avatar: stan
    Stan Russell
    Participant

    Hello

    you are using Woocommerce v. 2.4.4 with outdated version of Woopress theme. Please make backup and upgrade to Woopress 2.4 as it has compatibility with WooCommerce 2.4.x

    Regards,
    Stan Russell.

    #84240 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are sorry but your request is a bit unclear for us. Please specify what do you want to achieve and show on screenshot if possible.

    Regards,
    Stan Russell.

    #84223 Copied In reply to: Edit Content in Footer?
    Avatar: stan
    Stan Russell
    Participant

    Hello gurhan,

    would you kindly show us this problem on screenshot?

    Regards,
    Stan Russell.

    #84216 Copied In reply to: Ultimate Addons for Visual Composer
    Avatar: stan
    Stan Russell
    Participant

    Hello g7studios,

    please temporary switch to default WordPress theme and check will plugin work with it or no and let us know.

    Regards,
    Stan Russell.

    #84209 Copied In reply to: Invalid shipping method.
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    you do not need keys to use plugins bundled with our theme, Visual Composer or others.
    Latest versions of bundled plugins can be downloaded here: https://www.8theme.com/download-plugins/
    In case you want to receive premium support from plugin developers – you need to buy that plugin.

    Regards,
    Stan Russell.

    #83974 Copied In reply to: Problems registering WPBakery Visual Composer
    Avatar: stan
    Stan Russell
    Participant

    Hello micol,

    unfortunately we can not log in your FTP using credentials you gave us on ‘September 1, 2015 at 8:12 am’

    Please provide us with correct credentials.

    Regards,
    Stan Russell.

    #83967 Copied In reply to: do not save changes to the page
    Avatar: stan
    Stan Russell
    Participant

    Hello MuthuA,

    please navigate to Dashboard > Theme options > Import/Export, select COFFEE version and click ‘Install version’.
    We recommend you to install and activate all required plugins (in Dashboard > Plugins) before that.

    Regards,
    Stan Russell.

    #83881 Copied In reply to: How to choose Coffee theme version
    Avatar: stan
    Stan Russell
    Participant

    Hello sande410,

    we have checked your site and have not found problems with product thumbnails on shop page:

    If this problem still appears – please provide us with screenshot of the issue.

    Regards,
    Stan Russell.

    #83861 Copied In reply to: Thumbnails are not showing consistent on Shop Page
    Avatar: stan
    Stan Russell
    Participant

    Hello treadall,

    please provide us with link to your site, admin and FTP credentials in private content and we will investigate this issue.

    Regards,
    Stan Russell.

    #83858 Copied In reply to: Site blank & can't access wp-admin on installation
    Avatar: stan
    Stan Russell
    Participant

    Hello Sanjana Jhumun,

    this notification is just advertisement from plugin author. Activation key is not required for plugin’s work with our theme. You may skip it.

    Regards,
    Stan Russell.

    #83847 Copied In reply to: Issues with the template plugins & features
    Avatar: stan
    Stan Russell
    Participant

    Hello kursat,

    unfortunately we can not reach your site at the moment:

    Please check.

    Regards,
    Stan Russell.

    #83837 Copied In reply to: Woopress home page slider
    Avatar: stan
    Stan Russell
    Participant

    Hello LBYBrandComm,

    please provide us with admin credentials for your site in private content.

    Hello michaelcp23,

    we have checked your ‘My account page’ and it is displayed without any errors. Please specify what is the problem.

    Regards,
    Stan Russell.

    #83828 Copied In reply to: My Account > My Orders Not Working
    Avatar: stan
    Stan Russell
    Participant

    Hello bobvansoest,

    sorry for inconvenience. Have a nice day!

    Regards,
    Stan Russell.

    #83824 Copied In reply to: Ultimate WooCommerce Brands
    Avatar: stan
    Stan Russell
    Participant

    Hello Webacto,

    you are welcome! Have a nice day!

    Regards,
    Stan Russell.

    #83673 Copied In reply to: how to change page product layout from two to three colums?
    Avatar: stan
    Stan Russell
    Participant

    Hello Sanjana Jhumun,

    1) you do not need keys to use plugins bundled with our theme, Ultimate Addons for Visual Composer or other.
    You can always download latest versions of bundled plugins here: https://www.8theme.com/download-plugins/
    In case you want to receive premium support from plugin developers – you need to buy that plugin.

    2) Shortcodes can be added to page content in page editor.
    You can find full list here: https://www.8theme.com/demo/docs/woopress/index.html#!/8_woopress_shortcodes

    3)4) Please provide us with admin credentials for your site in private content and we will fix that.

    Regards,
    Stan Russell.

    #83629 Copied In reply to: Issues with the template plugins & features
    Avatar: stan
    Stan Russell
    Participant

    Hello betsy,

    we have tried to log in using credentials you gave us before but they are not valid. Please provide us with correct admin credentials in private content.

    Regards,
    Stan Russell.

    #83582 Copied In reply to: My Account
    Avatar: stan
    Stan Russell
    Participant

    Hello M_Mena,

    you do not need keys to use plugins bundled with our theme.
    You can always download latest versions of bundled plugins here: http://www.8theme.com/download-plugins/
    In case you want to receive premium support from plugin developers – you need to buy that plugin.

    Regards,
    Stan Russell.

    #83570 Copied In reply to: License Key
  • 1 2 3 … 47 48 49 … 92 93 94
    1,411–1,440 of 2,795 posts
Viewing 30 posts - 1,411 through 1,440 (of 2,795 total)
1 2 3 … 47 48 49 … 92 93 94