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Do not save changes to the page - by micol

This topic has 12 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

micol

Participant

August 31, 2015 at 20:15

do not save changes to the page ( for example, changing an image )

#83469 Copied Theme version: 2.9

11 Answers

Jack Richardson

Support staff

September 1, 2015 at 07:11

Hello,

Please provide us with a page where you have issues and give us FTP/WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#83520 Copied

micol

Participant

September 1, 2015 at 08:12

Hello jack

Please, contact administrator
for this information.

#83537 Copied

micol

Participant

September 1, 2015 at 09:57

for example:
in this page
http://www.petrolliniricevimenti.it/ricevimenti/
i can not change the single image

#83581 Copied

Eva Kemp

Support staff

September 2, 2015 at 09:51

Hello,

Have you changed FTP credentials?
We can’t log in now.
Please provide us with the correct login details.

Thank you.
Regards,
Eva Kemp.

#83860 Copied

micol

Participant

September 2, 2015 at 13:24

dear,
i send you the access ftp / wp
have you received them?

thanks
micol

#83959 Copied Theme version: 2.9

Stan Russell

Participant

September 2, 2015 at 13:49

Hello micol,

unfortunately we can not log in your FTP using credentials you gave us on ‘September 1, 2015 at 8:12 am’

Please provide us with correct credentials.

Regards,
Stan Russell.

#83967 Copied

micol

Participant

September 2, 2015 at 14:08

I’M SORRY
NOW I REMOVE THE FILTER FTP

#83971 Copied

micol

Participant

September 2, 2015 at 15:18

Now are you able to enter?

#83999 Copied Theme version: 2.9

Eva Kemp

Support staff

September 2, 2015 at 17:11

Hello,

The issue with Visual Composer should be fixed now. Please clear browser cache and check.

Regards,
Eva Kemp.

#84050 Copied

micol

Participant

September 2, 2015 at 19:20

thank you!!! now it’s perfect!

#84109 Copied

Eva Kemp

Support staff

September 2, 2015 at 19:34

Hello,

You’re welcome.

Regards,
Eva Kemp.

#84116 Copied
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